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Florida International University - QMB3200 RVDC 1205: Applied Business Statistics/ QMB 3200 Week 6| Team Case Analysis - Performance Lawn Equipment| Group 9| 06.26.2020

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Florida International University - QMB 3200Week 6|Team Case Analysis - Performance Lawn Equipment| Group 9| 06.26.2020 Part 1: PLE originally produced lawn mowers, but a significant portion of sal... es volume over recent years has come from the growing small-tractor market. As we noted previously, PLE sells their products worldwide, with sales regions including North America, South America, Europe, and the Pacific Rim. Three years ago, a new region was opened to serve China, where a booming market for small tractors has been established. PLE has always emphasized quality and considers the quality it builds into its products as its primary selling point. In the past two years, PLE has also emphasized the ease of use of their products. Before digging into the details of operations, Elizabeth Burke wants to gain an overview of PLE’s overall business performance and market position by examining the information provided in the database for this company. Specifically, she is asking you to construct appropriate charts for the data in the following worksheets in the Performance Lawn Equipment Database and summarize your conclusions from analysis of these charts: a. Dealer Satisfaction b. End-User Satisfaction c. Complaints d. Mower Unit Sales e. Tractor Unit Sales f. On-Time Delivery g. Defects After Delivery h. Response Time [Show More]

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