MSSC Quality Test Questions & Answers
Your supervisor asked you to log the coolant levels on machines. You are not sure how to do
this. What do you do? - ✔✔Ask for help
What information can give you the best informati
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MSSC Quality Test Questions & Answers
Your supervisor asked you to log the coolant levels on machines. You are not sure how to do
this. What do you do? - ✔✔Ask for help
What information can give you the best information about the effectiveness of your company's
quality system? - ✔✔Number of defects
When performing an in-process audit, why is it important to keep a checklist? - ✔✔To ensure
that the results are more uniform
You are auditing the shipping department and discover a non-conforming label. The shipping
supervisor corrects it immediately. Should you still document the discrepancy? - ✔✔Yes
because it's important to document all findings
What is a third party auditor? - ✔✔Someone from outside the organization/company.
Which statement best describes a quality audit program. A quality audit program_______ - ✔✔Is
a system that controls all of the auditing functions
You are an auditor performing an end-item product audit. What are you looking for? -
✔✔Quality of the finished product
Your audit team has been assigned to audit the production floor. Which of these areas are you
most likely to be auditing - ✔✔Device calibration records
During an audit of the production department, it was discovered that an incorrect label was
applied to a motor mount. Notes from a previous audit indicate that this problem has happened
before. This finding was documented and a corrective action was issued. The motor line is
audited annually. What should be done to address this corrective action? - ✔✔Check the labels at
application and document the process
What determines how often calibration on tools is performed? - ✔✔Stability of the tool
Measuring devices must be _________ at regular intervals to maintain their accuracy. -
✔✔Calibrated
You are about to inspect a part measurement using a caliper. The first thing you do when
grabbing the tool is to check the calibration label for the most important piece of information
which is what? - ✔✔The due date for the next calibration
How often should Surface finish gauges be calibrated? - ✔✔Based on company calibration
standards
What does calibration mean? - ✔✔Calibration adjusts a device to a standard
Which is the most important component to a quality system? - ✔✔Continuous improvement
policies
External quality is best measured by - ✔✔The customer
Name three problem analysis tools: - ✔✔Brainstorming, Cause and Effect Diagrams, Root Cause
Analysis
What are quality metrics used for? - ✔✔Establishing measurements for improving processes
You have been assigned to investigate a problem in the shipping department with orders getting
shipped late. When starting your investigation, you should make sure you - ✔✔Listen and use all
available information sources
While performing inventory, you notice a discrepancy with some parts. You segregate them and
place them in a bin with a hold tag. The hold tag means that - ✔✔The parts require additional
investigation
Your boss assigned you to work on a very important job that must ship this afternoon. In your
hurry, you accidentally bump the fixture you needed to use and it falls on the ground. It doesn't
look broken however; it was pre-adjusted to meet a specific standard. What should you do? -
✔✔Recheck the fixture's adjustment to the standard to ensure it is still set properly
You mastered a dial indicator to a gauge
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