NAHQ QUESTIONS AND ANSWERS GRADED A

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NAHQ QUESTIONS AND ANSWERS GRADED A Team cohesion is established during which of the following stages of team growth? ✔✔norming In lean thinking, a process step is defined as "value added" if t... he ✔✔customer recognizes the value. A clinical pathway on the management of hip fractures has been developed by a multidisciplinary team and implemented in a large teaching hospital. After monitoring for 6 months, the length of stay continues to exceed the guidelines. Which of the following should be the next step? ✔✔Evaluate compliance with the pathway. Which of the following actions has the greatest impact in reducing harm? A. revising the patient safety evaluation tool B. improving interdisciplinary communication C. forming a performance improvement team D. increasing data collection frequency ✔✔B. improving interdisciplinary communication A healthcare quality professional wants to measure the success of a corrective action plan with a 95% confidence level. The average daily census at the quality professional's organization is 1,000 patients. The best sampling technique for this study is to review ✔✔the number of records needed using a statistical method Facility A is investigating its medication administration time for a specific diagnosis. Evidencebased guidelines indicate that administration of a particular drug within 30 minutes significantly improves patient outcomes. The national average is 32 minutes. The average for Facility B is 28 minutes. If the average for Facility A is 35 minutes, Facility A should ✔✔contact Facility B to determine its practices. Balanced scorecards are useful because they ✔✔put strategy and vision at the center of an organization's effort. Quality improvement team development stages include all of the following EXCEPT A. norming. B. forming. C. performing. D. conforming ✔✔D. conforming analyzes a group with a specific characteristic, such as cystic fibrosis. ✔✔Cohort study looks at the relationship among variables. This study is looking at a single variable: attitudes toward disease. ✔✔Regression analysis is more definitive and would require more analysis of each case within the study. This study is looking at a qualitative measure and does not require a quantitative analysis. ✔✔Case-mix study measures data at a specific point in time. ✔✔A cross-sectional analysis In the process of strategic planning, an organization makes decisions about the future. A basic component of the planning process is to ✔✔examine both internal and external environments. Deemed status refers to ✔✔accreditation equivalency with a Centers for Medicare and Medicaid Services (CMS) survey. exhibit points between control limits, therefore displaying the variation. ✔✔control charts identify cause and effect of a problem. ✔✔fishbone diagram helps look at the project and analyzes all the reasons impacting a change. ✔✔Force field analysis display and help determine priority. ✔✔Pareto charts When a team evaluating the use of restraints starts to discuss a liability claim related to a patient, the facilitator should ✔✔redirect the team When choosing an outside consultant to lead employee focus groups, which of the following priority areas of expertise should a healthcare quality professional look for? ✔✔group dynamics and facilitation An operating room circulating nurse repo [Show More]

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