IHI Patient Safety 103 Questions and
Answers Already Passed
Human factors is the study of: ✔✔All of the above.
Which of the following is an example of unconscious processing by the brain? ✔✔A and C
When attempting to
...
IHI Patient Safety 103 Questions and
Answers Already Passed
Human factors is the study of: ✔✔All of the above.
Which of the following is an example of unconscious processing by the brain? ✔✔A and C
When attempting to decrease the risk of error, it's important to use human factors principles
because: ✔✔If you understand the factors that affect human performance on critical tasks, you
can design a safer system.
Which of the following types of errors is associated with controlled thinking? ✔✔Errors of
Planning
At the end of a double shift, an experienced nurse with an excellent track record gives a
medication to the wrong patient. Based on human factors principles, what would you guess was
the biggest contributor to this error? ✔✔The nurse was prone to error because she was tired.
Which of the following circumstances do you think warrant(s) a redundancy? ✔✔- A.) A
secondary system is needed in the event a first system fails.
- C.) A situation where a failure in the first step can result in serious harm.
Which of the following is a basic strategy for minimizing the opportunity for error in a process?
✔✔Standardizing how the process is completed.
Which of the following statements about redundancies within processes is always true? ✔✔None
of the above.
Which of the following likely needs to be improved about the new process to review vital signs?
✔✔It needs to be simplified.
At the end of your training session on the new EHR, you are handed a two-sided laminated card
titled "Quick Start Guide." It provides step-by-step instructions for basic tasks such as entering
orders and writing daily notes in the EHR. This is an example of: ✔✔Avoiding reliance on
memory.
The first time you admit a patient to the hospital using the new EHR, you see a screen pop up as
you are attempting to enter orders. At the top it says, "You must enter orders for DVT (blood
clot) prevention before completion of this admission order set. Click here to complete this
order." This pop-up box is an example of the use of: ✔✔A Forcing Function
Check off the human-computer problems on this list: ✔✔- A.) A patient was not identified
properly, and all clinical information was entered into the wrong record.
- D.) Data were entered incorrectly into the electronic record due to multiple records being open
- F.) The user ignored or overrode an alert.
- G.) Data were not entered into the system.
Which of the following concepts does this scenario demonstrate? ✔✔All of the above.
As a caregiver, which of the following common health IT issues would you be in the best
position to help solve? ✔✔Incomplete data entries into the computer.
Which of the following is the best example of using technology to improve safety and prevent
errors? ✔✔Giving nursing assistants electronic tablets to ensure there's no delay in recording
patients' vital signs.
Effective ways for addressing defects in the human-technology interface include: ✔✔Testing the
technology in real-world situations.
You're caring for a patient with diabetes who was admitted to your hospital with an elevated
blood glucose level. She is on an insulin pump that is programmed to deliver one unit of insulin
per hour through her intravenous (IV) line. How does this technology help make her care safer?
✔✔The pump helps automate a complex care process.
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