IHI PS 102 and 103 Questions and Answers Rated A

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IHI PS 102 and 103 Questions and Answers Rated A At University Hospital, the rate of Clostridium Difficile colitis has doubled during the past year. After reviewing the data, the hospital's senior ... leaders conclude that this is due to poor hand hygiene on the part of the staff, even though they have a clear hand washing policy in place and don't believe most staff are intentionally disregarding the policy. They decide to start a hand washing campaign and post signs all over the hospital reminding providers to wash their hands. What type of error is this intervention best designed to address? (A) Mistake (B) Slip (C) Lapse (D) Error of Planning (E) Violation ✔✔(C) lapse Nearing the end of her 18-hour work shift, a resident sees a patient with extremely high blood glucose levels. She writes the patient a prescription for insulin; however, in her exhaustion, she closes her "U" (for "units"), and it looks more like an extra zero. As a result, the pharmacist dispenses an insulin dose that's ten times stronger than the patient needs. Which of the following is a latent unsafe condition in the system that contributes to the resident's error? (A) Long work schedule (B) Fatigue (C) Inadequate training (D) None of the above ✔✔(A) Long work schedule Nearing the end of her 18-hour work shift, a resident sees a patient with extremely high blood glucose levels. She writes the patient a prescription for insulin; however, in her exhaustion, she closes her "U" (for "units"), and it looks more like an extra zero. As a result, the pharmacist dispenses an insulin dose that's ten times stronger than the patient needs. To prevent this problem from happening again, which of the following would be the best course of action? (A) Punish the resident and the pharmacist for their careless actions. (B) Require both the resident and the pharmacist to take additional training. (C) Develop a system that prevents messy handwriting from causing miscommunication that leads to error. (D) Ensure that no prescribing physician is ever tired or distracted. ✔✔(C) Develop a system that prevents messy handwriting from causing miscommunication that leads to error "Latent errors" are best defined as: (A) Defects in the design and organization of processes and systems (B) Errors in patient care that don't ever result in harm and thus go undetected (C) Mistakes in patient care that providers fail to report due to fear of punishment (D) Errors in patient care that cause immediate adverse effects ✔✔(A) Defects in the design and organization of processes and systems Two women — one named Camilla Tyler, the other named Camilla Taylor — arrive at a particularly busy emergency department at about the same time. Ms. Tyler needs a sedative, and Ms. Taylor needs an antibiotic. The doctor orders the medications, but mixes up the patients when filling out the order sheets. The pharmacist dispenses the medications as ordered, and the nurse administers an antibiotic to Ms. Tyler and a sedative to Ms. Taylor. [Show More]

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