IHI PS 101 Questions and Answers 100%
Verified
According to WHO, in developed countries worldwide, what is the approximate likelihood that a
hospitalized patient will be harmed while receiving care? ✔✔10%
Since the p
...
IHI PS 101 Questions and Answers 100%
Verified
According to WHO, in developed countries worldwide, what is the approximate likelihood that a
hospitalized patient will be harmed while receiving care? ✔✔10%
Since the publication of To Err Is Human in 1999, the health care industry overall has seen
which of the following improvements? ✔✔Wider awareness that preventable errors are a
problem
Safety has been called a "dynamic non-event" because when humans are in a potentially
hazardous environment: ✔✔It takes significant work to ensure nothing bad happens
To prevent this type of error from recurring in this unit, which of the following is MOST
important? ✔✔An improved culture of safety and teamwork
Who is likely to be negatively affected by this medical error? ✔✔All of the above
One hospital CEO insists on including performance data in the hospital's annual report. "We do
very well on most measures, except for one or two, but we put those in anyway," she says. "We
want to hold ourselves accountable." Does this practice demonstrate effective or ineffective
leadership? ✔✔Effective leadership: Being transparent, even about poor results, is a mark of a
good leader.
Based on what you know, how would you classify the caregivers' behavior ✔✔Human error
A nurse who realized that his colleagues weren't consistently following up on patient results
reported the problem to the clinic leadership right away. Which response would be most
consistent with a culture of safety? ✔✔Investigating the problem and seeking systems solutions
Why is psychological safety a crucial component of a culture of safety? ✔✔It allows people to
learn from mistakes and near-misses, reducing the chances of further errors.
A medical unit in a hospital is in the midst of hiring some new physicians. During an orientation
for new employees, a senior leader stands up and says, "We expect that the same rules apply to
everyone on the unit, regardless of position." Which aspect of a culture of safety does this unit
seem to value? ✔✔Accountability
Which of these is a behavior providers should adopt to improve patient safety? ✔✔Follow
written safety protocols, even if they slow you down.
Which of the following should you keep in mind as your hospital redesigns the way it handles
knee replacements? ✔✔How system components are integrated with one another is as important
as how well they function independently.
Which of the following is typically true of "weak signals"? ✔✔They can combine with other
human or environmental factors to result in catastrophe.
The term "normalized deviance" refers to: ✔✔Acceptance of events that are initially allowed
because no catastrophic harm appears to result.
You meet with the nurse administrator responsible for improvement when issues in the process
of care are identified by those on the wards. She listens carefully to your concern, but in the end
says she can only try to help improve nursing issues, and not those that extend to pharmacy or
transport. The primary reason your meeting is unlikely to lead to an adequate solution is: ✔✔The
nurse administrator did not have the appropriate span of responsibility to engage the system
components needed to solve the problem.
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