1. A nurse tells a coworker that he is probably going to call in “sick” tomorrow. The coworker urges him not to do so, because absenteeism creates problems for everyone on the unit. To which problems is the coworker refe
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1. A nurse tells a coworker that he is probably going to call in “sick” tomorrow. The coworker urges him not to do so, because absenteeism creates problems for everyone on the unit. To which problems is the coworker referring? SATA
Inadequate staffing adversely affects patient care both directly and indirectly
-Working with inadequate staffing or working overtime to cover for absent workers
creates physical and mental stress and strain
-Chronic absenteeism lead to increased staff conflicts, to decreased morale, and
eventually to increased absenteeism among the entire staff.
2. A nurse and a physician are having a polite but animated disagreement about what plan of care should be suggested to the client. The family also gets into the conversation, giving their opinions. Which type of conflict is this situation?
INTERprofessional
3. The nurse is teaching a newly diagnosed client about celiac disease and diet. The client has a master’s degree in astronomy. What does the nurse recognize as a key factor in the client’s motivation?
the clients higher the education highly indicates motivation to attend to his diet
4. A nurse calls the health care provider with an update on a client whose blood pressure has gone from 130/80 to 116/56 in one hour. The client’s pulse is 56. The nurse says “I am not sure what is happening but the client seems to be deteriorating.” What part of SBAR is the nurse using?
-assessment
5. A nurse is having personal problems at home and takes one alprazolam tablet from a client’s medication bin. After seeing how it worked, the nurse continued to divert medications from clients. The nurse-manager fires the nurse for the theft of the drugs but does not report it to the State Board of Nursing. What might be the consequences of this action?
a manager might be in violation of the law and allow the nurse to practice in a
different facility
6. Professional nurses are constantly required to communicate patient information to other members of the nursing team. The SBAR is a system developed to help nurses and other medical professionals to communicate. What does SBAR stand for?
situation, background, assessment, recommendation
7. A new nurse manager is assembling a team to work on a project. Which of the following are traits of an effective team? SATA
any group of people that can easily be an effective team
teams should be focused on accomplishing a specific task
effective and respectful communication is essential to team success
8. Identify the purpose of an electronic healthcare record (HER). SATA
communication
education
research
9. A charge nurse is scolding an unlicensed assistive personnel (UAP) member for failing to complete a task. She calls the UAP lazy in front of other nurses and aides. What type of communication style is the charge nurse using?
Aggressive vertical violence
10. A novice RN is feeling upset because she made a minor error. An experienced LPN teases her about it, which makes her feel worse. However, the novice RN says it does not matter and that she probably deserved teasing. Which style of communication is the RN using?
submissive
11. An unlicensed assistive personnel (UAP) is assigned to help the Antepartum nurse on a busy shift. One of the clients on the unit is in the process of completing a 24-hour urine collection. What can the nurse assign to the UAP to do for this client?
ensure that all the urine collected is kept on ice
12. A new nurse is having a disagreement with an older, more experienced nurse. The older nurse says, “You’re just like all the other young people…you think you know more than you do.” What behavior is the older nurse exhibiting?
judgmental
13. A nurse finds himself working in an ineffective team. Which factor may be to blame for the problem?
criticism
14. The chief nursing officer (CNO) recognizes that if a nurse is not paid a salary that would meet the needs for food, transportation, and housing, those needs will become the nurse’s primary concern rather than delivering high-quality client care. What theory of motivation is the CNO describing?
Maslow's hierarchy
15. A nurse has just assumed the position of nurse-manager. During orientation, the nurse is questioned about the roles of effective unit management. Which statement by the new nurse-manager requires correction?
Manager must know everything about each staff member personal problems to prevent issues
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