Communication > QUESTIONS & ANSWERS > IHI PS 101-105 Questions and Answers Already Passed (All)
IHI PS 101-105 Questions and Answers Already Passed
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IHI PS 101-105 Questions and Answers Already Passed According to researchers, which of the following is a common reason why caregivers choose not to communicate when something bad happens? ✔Ans✔... they fear disapproval if youre responsible for the initial communication with the patient about the error, which of the following should you be sure to do? ✔Ans✔ speak clearly and directly which of the following is true regarding communication about adverse events with patients? ✔Ans✔ open communication with patients can assuage caregivers feelings of guilt based on the common reason why caregivers choose not to communicate when something bad happens, why might it be difficult for you to discuss what happens with this patient? ✔Ans✔ a need to preserve a sense of self according to a survey in the Lancet, when patients and families pursue lawsuits against their providers, which of the following is one of the things they want most? ✔Ans✔ an explanation When an error occurs which of the following is generally the proper order for prioritization. ✔Ans✔ Care for the patient, communicate with the patient, reports all appropriate parties, check the medical record. You sit down with the patient to break the bad news about a lapse in follow up on a long mass detected in a recent chest x-ray. Which of the following is important information to include in the first discussion? ✔Ans✔ Your intentions to prevent this type of error from happening again When discussing the event with Mrs. Bernardo the most appropriate initial comment would be ✔Ans✔ How is your pain? Why is it important for Janice to apologize to Mrs. Bernardo for the delay in her pain medication? ✔Ans✔ An apology is needed to maintain provider patient trust [Show More]
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