CPI Exam Quiz Questions and Answers Crisis Development Model - Correct AnswersIndividual Behavior Staff Attitude 1. Anxiety 1. Supportive 2. Defensive 2. Directive 3. Acting Out 3. Non-Violent C... risis Intervention 4. Tension Reduction 4. Therapeutic Rapport Anxiety - Correct AnswersA noticeable increase or change in behavior Supportive - Correct AnswersAn empathic, non-judgmental approach attempting to alleviate. (Listening, take a break) Defensive - Correct AnswersBeginning stage of loss of rational. (Belligerent, Challenging) Directive - Correct AnswersStaff takes control of the potential escalation. (Timer, Walk) Acting-Out Person - Correct AnswersTotal loss of control. Nonviolent Crisis Intervention - Correct AnswersRestraint is last resort Tension Reduction - Correct AnswersDecreases in emotional and physical energy that occurs after a person acts out, regaining rational. Therapeutic Rapport - Correct AnswersCrying, falling asleep, apologizing, hugging. Proxemics - Correct Answers1 1/2-3 feet space (depends on size, gender, cultural) Paraverval Communication - Correct AnswersTone, Volume, Candance Verbal Escalation Continuum - Correct AnswersQuestion, Refusal, Release, Intimidation, Tension Reduction Questioning - Correct AnswersInformation seeking Challenging- questioning authority, evasive, attempting to draw staff in Questioning interventions - Correct Answersgive arational response stick to the topic, ignore the challenge Refusal - Correct Answersnon-compliance, loss of rational Refusal Interventions - Correct Answersset limits- First...Then Release - Correct Answersverbal acting out and emotional outburst Release interventions - Correct Answersallow student to act out, remove audience Intimidation - Correct Answersverbal/nonverbal Intimidation Intervention - Correct Answersseek assistance, avoid hands on, take it serious Tension Reduction - Correct AnswersA drop in energy, low level defensive Verbal Intervention Techniques - Correct Answerscalm, isolate situation, enforce limits, listen, be aware of non verbal, consistant Empathic Listening - Correct Answersactive process to discern what the person is saying. non-judgmental, undivided attention, listen carefully, allow silence, restate to clarify Unproductive Response - Correct Answersfreezing, over reacting, responding inappropriately Productive Response - Correct Answersincrease speed in strength, increase awareness, decrease reaction time Strike - Correct Answersa weapon coming in contact with a target (hit, kick, throw) Grab - Correct Answersthe control or destruction of a part of one's anatomy CPI Principals' of personal safety - Correct AnswersBlock and Move Precipitating Factors - Correct Answersinternal/external cause of acting out-staff has no control of Rational Detachment - Correct Answersstay professional, don't take it personal Integrated Experience - Correct Answersthe concept the behaviors and attitudes of staff impact the behaviors and attitudes of those in their care- visa-verse Precipitating factors Can - Correct Answersprevent behaviors, recognize staff is not the case, avoid becoming the cause. CPI Purpose - Correct AnswersCare, Welfare, safety, security of all [Show More]
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