ISSA Unit 12 Questions and Answers 100% Pass

Document Content and Description Below

ISSA Unit 12 Questions and Answers 100% Pass Motive is defined as an impulse or physiological need acting as incitement to action. • True • False ✔✔• True Communication occurs through w... hat domain(s)? • Visual • Auditory • Kinesthetic • All of the above • A and B ✔✔• All of the above Stage three of the ISSA drawing-in phase is... • Data collection • Establish an integrated training process • Establish yourself as a professional • Guided discovery tour • Feel the water before jumping in ✔✔• Guided discovery tour Client rapport is a key characteristic in establishing a relationship with your clients. • True • False ✔✔• True The ISSA drawing-in phase is a process that... • Ensures a high level of client motivation • Distinguishes you as a professional • Has five stages • All of the above • A and C ✔✔• All of the above Stage one of the ISSA drawing-in phase is... • Data collection • Establish an integrated training process • Establish yourself as a professional • Guided discovery tour • Feel the water before jumping in ✔✔• Establish yourself as a professional As future ISSA professionals we must seek first to understand our clients before we make recommendations. • True • False ✔✔• True Stage two of the ISSA drawing-in phase is... • Data collection • Establish an integrated training process • Establish yourself as a professional • Guided discovery tour • Feel the water before jumping in ✔✔• Data collection [Show More]

Last updated: 2 years ago

Preview 1 out of 3 pages

Buy Now

Instant download

We Accept: