Health Care > EXAM > WGU C427 Technology Applications in Healthcare | 55 Questions with 100% Correct Answers | Verified | (All)
WGU C427 Technology Applications in Healthcare | 55 Questions with 100% Correct Answers | Verified | Latest Update
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A clinic has adopted an electronic health records system. A provider at the clinic is consistently behind schedule because the physician likes to write down all instructions for patients. Which feat... ure of this new system will help this provider? - ✔✔Clinical Summary A clinic's policy is to leave appointment reminders on voicemail of patients who have given written authorization. A clerks at the clinic is leaving messages including the name of the clinic, name of the procedure, and confirmation of the time> The clerk is told that this type of message violates the clinic's privacy policy. What should the clerk be told to change about the appointment reminders? - ✔✔Withhold the name of the procedure. A CNO noticed that the number of patient complaints after discharge from the cardiac medical unit increased over the past three months. The director of client services is requested to identify the top reasons for patient complaints. - ✔✔Customer relationship management software [Show More]
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