PMP Certification Questions and
answers, 100% Accurate, graded A+
Change Control Board - ✔✔-Group whose function is to review, approve or reject changes on the
project as they relate to the various areas of the repr
...
PMP Certification Questions and
answers, 100% Accurate, graded A+
Change Control Board - ✔✔-Group whose function is to review, approve or reject changes on the
project as they relate to the various areas of the represented bussiness
Change Control System - ✔✔-Used to asses the impact and consequnces of requested changes on the
project
Contraints - ✔✔-Factors that limits project options such as the number of people available, amount of
time or money available to finish the job or other resources or assest issues
1. Close out any contracts w/ outside vendors
2. Deliver any required reports assoc. w/ closure (Opa updates)
3. Complete any Close Project of Phase activites
4. Performed Lessons Learned
5. Complete Archives of any project Files (OPA updates)
6. Release resources for other projects - ✔✔-General Closing Order of itmes for a project (6)
Opportunity that allows the team to learn from past experience and improve on the project as the
complete it. LL can come along before the end on the project . If they come at the end administrative
procedures come into play - ✔✔-What are Lessons Learned?
1. To develop a consistent process to evaluate changes
2. To create an environment in which you can review and approve appropiate changes to modify the
project for the better.
3. To set communication standards so the project team can communicate those changes to the
appropiate stakeholders - ✔✔-3 main goals of a configuration mgmt system
Project Managment Plan - ✔✔-A cumulative document that contains all the documents used in the
project mgmt apporach on the project. It describes the steps associated w/ executing, monitoring and
controlling and closing
Product Verification Lesson Learned
Updating records - Project files, contract files
Reporting Archiving Formal Acceptance - ✔✔-Closing a Project Includes the Following (3)
When you perform project mgmt part of the concept of planning is to deal with items unkown, here you
must make assumptions for scheduling and budgeting. In most cases as the project evolves you learn
more about it - ✔✔-Know Assumptions as they relate to a Project
PMIS - ✔✔-Used for communication and information distribution on the project not necessarily a high
tech system but whatever is used for project communication on the project. Normally a mixture of
technology and non-technology.
Project Scope is built - ✔✔-What is the result of Executing?
Project Charter and Stakholders are Identified - ✔✔-What is the result of Initiating?
Corrective Action - ✔✔-What is the result of Monitoring and Controlling?
results in the product, service or result transition of the project - ✔✔-What is the result of Closing?
Characteristics of the PMO (3)
A centralized area for all 1.PM personnel to and be assigned. 2. for documentation a process support 3.
For Project mgmt support and auditing of projects. - ✔✔-Characteristics of the PMO (3)
Mgmt by Projects - ✔✔-Performing day to day operations by a project Mgmt approach...
Project Initiation - ✔✔-The process that result in the authorization of a project..
Planning Process - ✔✔-The process required to develop the activites to attain objective..
Project Mgmt - ✔✔-Emcompasses project of similar work or correlated activites managed in a
coordinated way to attain benefits that could not achieved separately
Project Life Cycle - ✔✔-Process of completing work on the Project. It is not the management of the
work, but rather the work process. Can be describe what work is done (and who does the work ) in each
phase of the project, what the deliverables are, and the approval for each phase
Sub Project - ✔✔-A smaller piece of the project as a result of decomposition; is usually created as a
result of creating the work breakdown structure
Characterisitics of Project(5) - ✔✔-Has a specific purpose Creates specific results
Has a start a nd finish Temporary
Could be progressively elaborated as more is learn
Product Life Cycle - ✔✔-Involves the product or service from concept to divestment (closure) This cycle
typically begins with a business plan end with a product or service
Project Mgmt Life Cycle in 5 process group - ✔✔-Initating Planning Executing Monitoring and Controlling
Closing
Projects (or project selection) are typically authorized as result of the following - ✔✔-Market Demand
Strategic Opportunity Customer Request
Technological Advance Legal requirements
Program Management - ✔✔-A group of related projects managed in a coordinated way to obtain
benefits and control not availble from managing the individually
Strategic Planning - ✔✔-Practice by which a company looks into the furture for products or services it
must have, typically 3 to 5 years in the future. Projects are the tools that company will use to implement
the strategic goals
Scope time cost - ✔✔-What is the triple contraints?
Quality gurus HR gurus Comm Channels Fromula
Expected Monetary Value Formula
Four Core Earned Value Formula
Standard Deviation Values Triangular pert formulas - ✔✔-10 things remember for a brain dump
Process groups /Knowledge areas are number by - ✔✔-2 - 20 - 8 - 10 - 2
Portfolio - ✔✔-A group of programs of projects related and managed in a coordinated way to achieve
specific strategic business goals
Program - ✔✔-A group of related projected project that are managed to obtain synergistic benefits and
control
Projectized Organization - ✔✔-An Organizational which authorizes the project manager to assign
resources to the project to establish priorities and to direct the work of the project
Portfolio Mgmt - ✔✔-Mgmt of various portfolios that include the project and programs of which they
consist can in prioritization, authorization, mgmt
Opportunity that allows the team to learn from past experience and improve on the project as the
complete it. LL can come along before the end on the project . If they come at the end administrative
procedures come into play - ✔✔-What are Lessons Learned?
Baseline - ✔✔-The original estimate plus any approve changes. it is the value against which the work
results (somtimes called actuals) are compared
Anything that ends with a plan or baseline - ✔✔-Components of the project Mgmt Plan..
Configuration Mgmt - ✔✔-Process used to control product features and details through change control
1. Anyone whose has an authority to create a charter. 2. even a PM - but it must be signed by someone
who can invest authority for the project w/ the PM typically Senior Mgmt - ✔✔-Who creates a the
Project Charter?
Develop Project Charter - ✔✔-Process of developing a document that formally authorizes a project or a
phase and document initial requirements that satisfy the stakeholders needs and expectations
Work Authorization System - ✔✔-Formal or informal system used in project mgmt to ensure that work
is done as planned. It ensures that right work is done in the right order at the right time by the right
people
4.1 Develop Project Charter
4.2 Develop Proj Mgmt Plan
4.3 Direct and Manage Project Execution
4.4 Monitor and Control Work
4.5 Perform Integrated Change Control
4.6 Close Project or Phase - ✔✔-6 process for Project Integration Mangement (6)
Organization Process Assest - ✔✔-Inputs to many process that deal with variables external to the
project, such as information systems and company policies and procedures. They can include processes,
definitions, templates, orgranization communications needs
It's important to explain the impact of requested changes to the authorized requestor or sponsor and let
that person make the call on approving the changes based on the impact - ✔✔-Know how to correctly
interpret stakeholder requests for project changes.
Enterprise Environmental Factors - ✔✔-Inputs to many processes because they deal w/ variables
external to the project such as gov't regulations and market conditions. Examples are org structures
gov't standards, personnel policies, business market.
RC- request made by someone on a project not approved and has no impact
AC - Request that have been made through the change control system and approved. They are appart
now part of the project w/ any potential impact now affecting the project. - ✔✔-Difference between
Requested changes and approved changes?
Project Mgmt plan - ✔✔-What is the result of Planning?
Run Chart - ✔✔-Used to track technical performance such as how well something works or schedule or
cost performance such as how things were completed on time or budget, respectively
Team Member - Responsible for the quality of their own work.
PM- Responsible for quality standards for the project
Senior Exe - Responsible for the quality standards at the company - ✔✔-Who is responsible for quality
and at what level?
Population Testing - you test every item
Sample testing - you determine how much of something must be tested to ensure that defects are
caught - ✔✔-Difference between Sample and Population Testing?
Design of Experiments - ✔✔-Statistical process used to determine the factors that can influence
variables associated with a process or product
Variable - ✔✔-Characteristic that the Perform Quality Control process is to measure. It is a generic
characteristic or property, such as capacity or height.
Attribute - ✔✔-A specific measurement being recorded - for example square ft., inches or meters.
ISO 9000 (International Organization - ✔✔-Standard is associcated with companies that wish to
document their process and adhere to those processes.
Document what you do
Do what you document
Document any variance (from the normal process) - ✔✔-ISO 3 Steps
Is the likelihood that something will occur. It can be expressed in a percentage (1% 75% 100%) or (0.01,
0.75, 1.0) The sum of all probabilities equals 100% or 1.0 - ✔✔-What is Probabilities?
Sigma is also know as Standard Deviation. It is considered the quality standard.
1 Sigma - 68.26%
2 Sigma - 95.45%
3. Sigma - 99.73% - ✔✔-What is Sigma?
Quality - ✔✔-The degree to which a set of inherent characteristics fulfill requirements. Compliance with
compliance
Variable - ✔✔-A quality characteristic measured in increments
Attribute - ✔✔-A quality charateristic that either is classified as conforming or non-conforming
Total Quality Management (TQM) - ✔✔-A quality philosophy that focuses on a proactive attitude toward
quality with a detail toward statistical analysis to document improvement.
Customer Satisfaction
Prevention over inspection
Continous Improvement
Management Responsibility - ✔✔-Modern quality managment complements projects. Both disciplines
recognize the importance of: (4)
Fishbone AKA cause/effect diagram - ✔✔-Tool you can use initially in a project to evaluate what could
potentially cause defects. You can use it during the project to review symptoms to determine the real
problem (continue to ask questions until the root cause is determine)
Demings 14 principles of managment are generally seen as the founding basis for total quality
managment
Points are:
1. be proactive, not reactive
2. Utilize leadership and accountability
3. Measure and strive for constant improvement - ✔✔-Who is W Edward Deming ?
Conformance- company pay for quality in a proactive way, typically up front in the planning area of a
project ie - increase morale
Nonconformance - company pays for quality in a reactive way, on the back end - decrease morale -
decrease customer perception - ✔✔-Cost of Conformance and nonconformance examples...
Design of Experiments - ✔✔-Key tool that is a statistical method or tool, that helps identify which factors
may influence specific variable of a product or process under development or in production. It lets you
change many factors at once.
Quality Management Plan - ✔✔-Output that defines what standards to work plus how to attain and test
for the standards
Cost-Benefit Analysis - ✔✔-Key tool how to minimize rework and maximize satisfaction and productivity
Benchmarking - ✔✔-Key tool for comparing a product or service to other standards
Accuracy deals with the alignment of a value with its target value. It deals with how close the the
measurement is to the target
Precision deals with consistency of the output- it deals with many of the outputs meet the target - ✔✔-
Difference between Precision and accuracy?
CMMI 6 SIGMA LEAN 6 Sigma Quality Function - ✔✔-Proprietary Quality Management Methodolgies (4)
Upper Control Limit (UCL)
Lower Control Limit (LCL) - ✔✔-Represent the control points of the proces. Typically the limits are set +/-
3 sigma
Upper/Lower Specification limits (USL/LSL) - ✔✔-Limits that are customer established and can be inside
or outside the control limits
Pareto Diagram - ✔✔-A cumulative histogram you can use to see where the key problems lie. You can
see what is causing the most frequency of problems plus a cumulative percentage of the problem
Team Mbr - responsible for quality of their own work
PM - responsible for quality standards on the project
Sr. Exe -responsible for the quality standards at the company - ✔✔-What the Quality Responsiblity for:
Team Mbr
PM
Sr. Exe
6 Sigma - ✔✔-Modern Philosophy states that approx 99.999% of everything a company creates or the
process it executes are error-free
Continous Improvement (Kaizen) - ✔✔-Proactive stance to development, one that makes improvement
throughout a process
Gold Plating - ✔✔-Practice of providing more than what the customer request
ISO 9000 (International Org for Standardization) - ✔✔-Standard is associated with companies that wish
to document their process and adhere to those processes
Document what you do
Do what you document
Document any variance (from the normal process) - ✔✔-ISO 3 Steps
8.1 Plan Quality
8.2 Perform Quality Assurance
8.3 Perform Quality Control - ✔✔-3 Processes of quality
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