WGU C207 Pre Assessment Study Guide
Already Passed
Which term can be used to describe managerial decisions? ✔✔Prescriptive
2 reasons for the increase in use of analytics in organizational decision making? ✔✔1. Relativ
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WGU C207 Pre Assessment Study Guide
Already Passed
Which term can be used to describe managerial decisions? ✔✔Prescriptive
2 reasons for the increase in use of analytics in organizational decision making? ✔✔1. Relatively
low cost of computer storage
2. Higher computer processing power
How does probability theory inform decision-making for managers? ✔✔By quantifying risk
Which type of data are the Olympic medals of gold, silver, and bronze examples of? ✔✔Ordinal
data
What are two aspects of data quality management? ✔✔1. it reduces the amount of incomplete
data
2. it cleans data
2 attributes of data quality issues when evaluating sets of nominal data? ✔✔1. missing data
2. misspelled data
All scales are calibrated prior to use in measurement. Which type of error should this reduce?
✔✔Systemic error
An advertising manager creates a research study by presenting low, medium, or high frequency
of the same ad in matched markets. The manager then reports on sales in each market location.
What is the term for the different sales in this study? ✔✔Response variable
A healthcare study follows a sample over time to identify how health habits of teenagers impact
their likelihood of acquiring disease later in life. Which type of research design does this study
describe? ✔✔Cohort study (a cohort study studies a group of people with a defining
characteristic, typically with a common event in a period, such as birth or graduation)
The likelihood of a record having a missing value is correlated to another variable in the dataset.
Which two types of errors might be introduced into the dataset if the removed record included
missing values? ✔✔1. Systematic Error
2. Omission error
Which two variables would be used in determining a campaign to maximize revenue gain from
email advertising? ✔✔1. Number of purchases per email
2. Spending per purchase
A company that raises turkeys is hoping to increase their rate of growth while controlling cost of
feed. Which decision-making technique is most appropriate to minimize cost of feeding birds?
✔✔Linear programming ( achieve the best outcome in a mathematical model whose
requirements are represented by linear relationships)
Compare outcomes of different drug testing results ✔✔ANOVA (analyze differences among
group means in a sample)
Understand effective marketing to spend ad dollars efficiently ✔✔Correlation
Monitor production process ✔✔Control charts
Which two techniques apply in finding the probability that a patient needs treatment for a broken
bone AND a concussion? ✔✔1. intersection
2. multiplication principle
Which statistical rule can be used to determine the probability that a customer buys a plumbing
product GIVEN THAT this customer has purchased an electrical product? ✔✔Bayes theorem
Which tool is used to illustrate a relationship or correlation between two variables?
✔✔Scatterplot
A research study examined the impact of product advertisement exposure on that product's brand
awareness. The appropriate statistical test indicates that the null hypothesis should be rejected at
the 5% significance level. What can be concluded from this study? ✔✔The advertisement was
effective in building brand awareness.
which statistic roughly measures the average distance of a data point from the mean of a
distribution? ✔✔standard deviation
A nonprofit organization ran an email campaign with THREE DIFFERENT MESSAGES to
solicit additional donations. What should the nonprofit organization use to determine if the
average donation differs for the different messages? ✔✔ANOVA (for three or more groups!!)
What two statistics would be needed to estimate the number of calls that would be received 95%
of the time? ✔✔1. Standard deviation
2. Mean
Linear regressions represent what types of variables? ✔✔Dependent variables
What is a particular concern when performing TIME series multiple regressions?
✔✔Autocorrelation
A researcher wants to predict student test scores based on hours spent studying. Which type of
regression would be more appropriate? ✔✔Ordinary least squares regression
Why would a student measure the standard deviation of responses? ✔✔To measure the spread of
the data. Standard deviation always measures the spread of data.
Which two decision considerations describe fact-based decision making, according to the quality
management principles?
Choose 2 answers ✔✔1. Decisions reduce external bias.
2. Decisions foster trust in plans.
How do the deviation of leadership and a focus on process enhance quality? (2 answers) ✔✔It
ensures clearly aligned goals. It makes results easier to manage and achieve.
Which phrase is a description of quality assurance? ✔✔Focuses on training
How would a SIPOC diagram benefit a business? ✔✔Provides a holistic view of the entire
operation
What kind of data is "yes" and "no" from sample data? ✔✔Attribute data
Which of Ishikawa's Seven Basic Tools of Quality is used to illustrate performance
measurements over time? ✔✔Run Chart
Why would you use a control chart over a Pareto chart? ✔✔A control chart shows special cause
variations. A Pareto chart shows frequency or cost (time/money)
A hotel chain is interested in improving its customer service by reducing the amount of time it
takes customers to check in.
Which analysis technique should they use? ✔✔Flowchart
Which approach focuses on eliminating activities that fail to add value or satisfy customers?
✔✔Lean operations
Which system enables an organization to measure performance based upon established global
STANDARDS? ✔✔ISO
Which approach uses financial, customer, internal business processes, and innovation/learning
measures? ✔✔Balanced scorecard
Which to items represent steps of result based management? ✔✔1. Define resources
2. study long term effects of an output
What does data mining do? ✔✔It discovers patterns or trends in large data sets
Which common analytic measure is used to improve business performance? ✔✔simple
composite index
What does True Score Theory state about a test without systematic error? ✔✔The observed score
is the true score plus random error. TRUE SCORE = TRUE SCORE + RANDOM ERROR
How do balanced scorecards differ from KPI dashboards? ✔✔KPI dashboards provide visual
representations of KPIs, such as charts and graphs
What is a disadvantage of KPIs? ✔✔They require significant ongoing maintenance
Disadvantage of a balanced scorecard? ✔✔It requires significant time and effort to establish a
meaningful scorecard
What technique should a firm use to evaluate customer service relations? ✔✔Net promoter score
A professional services firm wants to track and monitor important financial performance
measures of a company. Which performance approach would meet the company's objective?
✔✔Results based management
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