NCOA DLC 2.0 - Culture Test (Test 2)
100% Pass
Six levels of commitment ✔✔Interested, Informed, Involved, Immersed, Invested, Innovative
Interested ✔✔Casually looking into things that interest you. Rarely leads to rem
...
NCOA DLC 2.0 - Culture Test (Test 2)
100% Pass
Six levels of commitment ✔✔Interested, Informed, Involved, Immersed, Invested, Innovative
Interested ✔✔Casually looking into things that interest you. Rarely leads to remarkable or
exceptional performance.
Informed ✔✔Consistently focus attention + ready to learn. Results in persistent, intentional
study and is the foundation, but not the end, of remarkable performance. Equivalent of
subscribing to magazines, buying books,taking classes or attending seminars.
Involved ✔✔Individuals use what they lessen and apply it diligently to their careers and lives.
There is evidence of the desire for remarkable performance.
Immersed ✔✔The gateway to remarkable performance. To become expert/specialist in a specific
field. These people surround themselves with their craft and practice it continually.
Invested ✔✔Give consistently remarkable performances because they have invested more time,
talent, experience, and resources to improve whatever they are working on.
Innovative ✔✔Exemplify and define remarkable performance; set new standards of excellence
and remarkable performance.
affective commitment ✔✔(Want to stay) identify with the organizational goals, feel they fit into
the organization, and are satisfied with their work. Feel valued, act as ambassadors for their
organization, generally great assists for the company.
continuance commitment ✔✔-Lack of work alternatives and compensation. -Becomes an issue
for the organization as people that are continuance committed may become
dissatisfied/disengaged with their work but are unwilling to leave.
normative commitment ✔✔- people feel that leaving their organization would have a disastrous
consequences, and feel a sense of guilt about the possibility of leaving. - leaving would cause a
void in knowledge/skills, increasing pressure on peers. - negatively influence the performance of
professionals working in the organizations.
Commitment is ✔✔The price you are willing to pay to get remarkable results
Performance reveals ✔✔The price you have paid.
Four insights of a passionate performer ✔✔1. Know your audience inside and out. Understand
what they consider to be remarkable.
2. Know how to perform remarkably. Innovate, create and change the way things are done.
3. Know why they perform. Passionate people are driven by more powerful motives: sense of
self worth, self satisfaction and self fulfillment.
4. Know what their performance needs to look like. Understand their goals and objectives and
focus on meeting them.
The antidote to __________________ is humility ✔✔Arrogance
________________ is when we feel "acceptable" is good enough. The antidote is commitment.
✔✔Complacency
The antidote to _____________________ is to get work done. ✔✔Lethargy/procrastination
Fear is caused by threats both real and imagined, it can be immobilizing. The antidote to fear is
______________. ✔✔Confidence
Apathetic people tell others they don't care. The antidote is
___________________________________. ✔✔Patience and/or persistence
Culture ✔✔Implicit in social life. Naturally emerges as individuals transform into social groups
(tribes, communities, nations).
Three levels of culture are: ✔✔- behavior and artifacts: consists of behavior patterns and
outward manifests of culture.
- values: underlie and determine behavior
- assumptions + beliefs: deepest level - underlying assumptions grow out of values until they
become taken for granted and drop out of awareness
Organizational values ✔✔Express preferences for certain behaviors or certain outcomes.
Organizational norms ✔✔Express behaviors accepted by others.
Values and norms ✔✔Once transmitted through the organization, establish the performance of
the organization's culture.
rite ✔✔Elaborate, dramatic, planned sets of activities that consolidated various forms of cultural
expressions into one event, carried out through social interactions, usually for an audience.
ceremonial ✔✔a system of several rites connected with a single occasion or event
ritual ✔✔A standardized detailed set of techniques and behaviors that manage anxieties but
seldom produce intended, technical consequences of practical importance.
myth ✔✔Dramatic narrative of imagined events usually used to explain origins of
transformations of something.
saga ✔✔A historical narrative describing the unique accomplishments of a group and its leadersusually heroic terms.
legend ✔✔a narrative handed down from the past, containing historical elements and usually
supernatural elements
story ✔✔narrative based on true events, which is repeated - and sometimes a combo of truth and
fiction
Folktale ✔✔A fictional narrative
Symbol ✔✔Any object, act, event, quality, or relation thar serves as a vehicle for conveying
meaning, usually by representing another thing.
language ✔✔A particular form or manner in which members of a group use vocal sounds and
written songs to communicate meanings to each other
gesture ✔✔a movement of part of the body, especially a hand or the head, to express an idea or
meaning.
Physical ✔✔The things that surround people in a physically setting and provide them with
immediate sensory stimuli as they carry out culturally expressive activities
artifact ✔✔Material objects manufactured by people to facilitate culturally expressive activities
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