CNA Chapter 1 and 2 Questions and
Answers 100% Pass
Activities of daily living (ADLs) ✔✔personal daily care tasks, including bathing, skin, nail, and
hair care, walking, eating and drinking, mouth care, dressing, tran
...
CNA Chapter 1 and 2 Questions and
Answers 100% Pass
Activities of daily living (ADLs) ✔✔personal daily care tasks, including bathing, skin, nail, and
hair care, walking, eating and drinking, mouth care, dressing, transferring, and toileting
assisted living ✔✔residences for people who do not need skilled, 24-hour care, but do require
some help with daily care
chronic ✔✔long-term or long-lasting
dementia ✔✔the serious loss of mental abilities, such as thinking, remembering, reasoning, and
communicating
holistic ✔✔care that involves the whole person; this includes his or her physical, social,
emotional, and spiritual needs
hospice care ✔✔care for people who have approximately six months or less to live; care is
available until the person dies
long-term care ✔✔24-hour care provided for people with ongoing conditions who are generally
unable to manage their activities of daily living
skilled care ✔✔medically necessary care given by a skilled nurse or therapist
home health care ✔✔care that takes place in a person's home
Medicare ✔✔a federal health insurance program for people who are 65 or older or people of any
age with permanent kidney failure or certain disabilities
Medicaid ✔✔a medical assistance program for people who have low income or disabilities
Medicare and Medicaid ✔✔pay long-term care facilities a fixed amount for services. This
amount is based on the resident's needs upon admission and throughout his stay at the care
facility.
length of stay ✔✔number of days a person stays in a health care facility
professionalism ✔✔behaving properly on the job
examples of professionalism ✔✔1. be on time
2.avoid unnecessary absences
what are nursing assistants not allowed to do? ✔✔Nursing assistants are not allowed to insert
and remove tubes, give tube feedings, or change sterile dressings
Patient and Understanding ✔✔Working with people who are ill or disabled requires
_________________ and ____________________. People who are patient remain calm. They
are able to cope with difficulties without complaining.
Empathetic ✔✔____________ people identify with the feelings of others. They care about other
people's problems. They can think about what it would be like to be ill and dependent on others
for help.
dependable and responsible ✔✔Nursing assistants must be at work on time and avoid too many
absences. They should always follow policies and procedures. Nursing assistants must be able to
be counted on to do their tasks properly.
Humble and open to growth ✔✔People who are humble are willing to admit when they have
made a mistake. They can accept their limitations They hold themselves accountable. They can
ask others for help when they need it.
accountable ✔✔they can admit when they make a mistake and apologize
Tolerant ✔✔Nursing assistants must not judge others. They should keep their opinions to
themselves and see people as individuals.
examples of grooming ✔✔1. keep your hair neatly tied back and away from your face
2. keep nails short, filed, and clean
Nurse ✔✔assesses residents, creates the care plan, monitors progress, and gives treatments and
medication.
care team ✔✔consist of many members who have had different training and experience in order
to provide care for each resident.
Nursing assistant ✔✔does assigned tasks, such as measuring a residents temperature. Gives
personal care such as bathing residents, brushing their teeth, and assisting with toileting.
chain of command ✔✔describes the line of authority in the facility
liability ✔✔legal term that means a person can be held responsible for harming someone else.
Holistic ✔✔considering a whole system, such as a whole person, and not dividing the system up
into person.
Primary nursing ✔✔a registered nurse gives much of the daily care to residents in this method of
nursing care.
Functional nursing ✔✔each member of the care team is given one or more specific tasks to
complete for a large number of residents.
person-centered care ✔✔revolves around the resident and promotes his or her individual
preferences, choices, dignity, and interests.
policy ✔✔course of action to be taken every time a certain situation occurs
procedure ✔✔specific method, or way, of doing something
if a surveyor asks you a question that you don't know ✔✔If an employee does not know the
answer to the surveyor's question, she should be honest and never guess. She should tell the
surveyor that she does not know the answer but will find out as quickly as possible.
domestic violence ✔✔physical, sexual, or emotional abuse by spouses, intimate partners, or
family members
ethics ✔✔the knowledge of right and wrong; standards of conduct
financial abuse ✔✔improper or illegal use of a person's money, possessions, property, or other
assets
HIPAA (Health Insurance Portability and Accountability Act) ✔✔A federal law that sets
standards for protecting the privacy of patients' health information
Involuntary seclusion ✔✔the separation of a person from others against the person's will
Criminal laws ✔✔enacted to protect society from people or organizations that try to harm them
Civil law ✔✔disputes between individuals. problems with landlords, conflicts with neighbors,
and divorce issues are examples
Examples of legal and ethical behavior ✔✔1. Keep all residents information confidential
2. Keep staff information confidential
3.Be honest at all times
4. Document care you give accurately and promptly
5.Be tactful
6. Treat all residents with respect, and be empathetic
Code of ethic ✔✔revolve around the idea that a resident, patient, or client is a valuable person
who deserves ethical care.
What should you never call yourself? ✔✔Nurse
OBRA (Omnibus Budget Reconciliation Act) ✔✔was passed in response to reports of poor care
and abuse in long-term care facilities.
How many hours (at least) of training does a nursing assistant have to complete? ✔✔75 hours
OBRA assessment? ✔✔Minimum Data Set (MDS)
scope of practice ✔✔specifies the tasks that nursing assistants are legally permitted to perform as
allowed by state or federal law
Resident's rights ✔✔specify how residents must be treated while living in a facility.
The right to participate in their own care ✔✔have the right to be told of changes in their
condition
Residents Council ✔✔a group of residents who meet regularly to discuss issues related to the
long-term care facility
The right to privacy and confidentiality ✔✔right to privacy during care, and the right to
confidentiality regarding every aspect of their lives
The right to dignity, respect, and freedom ✔✔residents must be respected and treated with
dignity by caregivers
Abuse ✔✔purposeful mistreatment that causes physical, mental, emotional, or financial pain or
injury to someone.
Psychological abuse ✔✔emotional harm caused by threatening, frightening, isolating,
intimidating, humiliating, or insulting a person
example of psychological abuse ✔✔threatening to harm resident if he tells another caregiver
about a problem
Financial abuse ✔✔improper or illegal use of a person's money, possessions, property or other
assets.
Active neglect ✔✔purposeful failure to provide needed care, resulting in physical, mental, or
emotional harm to a person.
example of active neglect ✔✔deliberately leaving a bedridden resident alone for lengthy periods,
ignoring a residents call light, or willfully denying the resident food, medication, dentures, or
eyeglasses
what should you do if you suspect someone is being abused? ✔✔NA sees or suspects that a
resident is being abused in any way, she is legally required to report it immediately to her
supervisor.
examples of Observing and Reporting: Abuses and Neglect ✔✔1.missing hair
2. broken or missing teeth
1. Weight loss, poor appetite
Mandated reporters ✔✔people who are required to report suspected or observed abuse or neglect
because they have regular contact with vulnerable populations, such as the elderly in long-term
care facilities.
what happens when a report is filed against a NA? ✔✔When a report of abuse against a nursing
assistant is made, the NA is usually suspended immediately, pending investigation.
ombudsman ✔✔legal advocate for residents. helps settle disputes and resolve conflict
Protected Health Information (PHI) ✔✔health information must remain confidential
examples of protecting privacy ✔✔1. Return charts to their proper place after use. Hand charts
directly to team members if transferring a resident to another unit or for a test.
Patient Self-Determination Act (PSDA) ✔✔requires all healthcare agencies receiving Medicare
and Medicaid funds to give adults, during admission or enrollment
Advance directives ✔✔are legal documents that allow people to decide what kind of medical
they wish to have in the event they are unable to make those decisions themselves.
do-not-resuscitate (DNR) ✔✔instructs medical professionals not to perform cardiopulmonary
resuscitations (CPR) in the event of cardiac or respiratory arrest
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