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COM 4462 Midterm Study Guide: Updated A+ Score Guide

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According to Chapter 1, the authors state that people are born with conflict management skills that mostly stem from common sense (Ans- false Once a person perceives that another person's emotion... al intensity is escalating, the negative spiral has begun. (Ans- true Once a person becomes truly skilled at managing conflict, he or she will not have to deal with it. Conflict is avoidable (Ans- false More than 50 percent of adolescent conflicts are resolved by standoffs or withdrawal. (Ans- true An example of a scarce resource is self-esteem. (Ans- true Which of the following is not an essential feature of Hocker and Wilmot's definition of interpersonal conflict? (Ans- independence Terry and Pat have been in a committed romantic relationship for five years. Increased conflict has characterized their relationship recently. Both have become less invested in the relationship and have sought out others to fulfill some of their needs for affection, inclusion, and control. They don't rely on each other much or expect much from each other. The couple's choices reflect which of the five features that contribute to destructive conflict? (Ans- Avoidance spirals Which of the following is one of the basic dynamics of all avoidance spirals? (Ans- Harboring of resentment or disappointment Defensive climates, rather than supportive climates, are created when people use: (Ans- strategy rather than spontaneity [Show More]

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