Operations Management > QUESTIONS & ANSWERS > Universal Claims Processors processes insurance claims for large national insurance companies. Most (All)
Universal Claims Processors processes insurance claims for large national insurance companies. Most claim processing is done by a large pool of computer operators, some of whom are permanent and some of whom are temporary | a. Formulate a linear programming model for this problem. | b. Solve this model by using graphical analysis.
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Universal Claims Processors processes insurance claims for large national insurance companies. Most claim processing is done by a large pool of computer operators, some of whom are permanent and some ... of whom are temporary. A permanent operator can process 16 claims per day, whereas a temporary operator can process 12 per day, and on average the company processes at least 450 claims each day. The company has 40 computer workstations. A permanent operator generates about 0.5 claim with errors each day, whereas a temporary operator averages about 1.4 defective claims per day. The company wants to limit claims with elTors to 25 per day. A permanent operator is paid $64 per day, and a temporary operator is paid $42 per day. The company wants to determine the number of permanent and temporary operators to hire in order to minimize costs. a. Formulate a linear programming model for this problem. b. Solve this model by using graphical analysis. [Show More]
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