Business > CASE STUDY > Breaking the Silence at Work (A) Taboo Topics By Kanina Blanchard, Alison Konrad, Karen MacMillan (C (All)
Intolerance and discrimination are widespread in the modern world. These two cases explore how the use of mindful communication strategies can help when dealing with episodes of intolerance that aris... e during daily life. Learning how to break the silence when faced with “taboo” or challenging topics should enable individuals to understand other people’s perspectives and draw others into a shared conversation, thereby fostering understanding. Case (A): Taboo Topics recognizes the heightened focus on social issues and calls for an end to discrimination. It focuses on the prevalence of common types of intolerance in the workplace and enables participants to consider and role play multiple mini-cases connected to racism and sexism based on real-life events. Case (B): Explore Your Own Stories asks participants to reflect on similar interactions from their own lives so that they can personalize the process and make plans for dealing with such events in the future. The two cases are designed to help participants feel confident in their ability to help reduce the level of tolerance and improve the degree of fairness in the world. [Show More]
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May 12, 2023
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