Vlocity Quiz Questions & Answers

Vlocity Quiz Questions & Answers Which two Platform components are visible to end users in the UI, and are considered part of Vlocity Platform's Digital Experience Layer? - ✔✔OmniScripts and FlexCards are part of Vloc ...

Vlocity Quiz Questions & Answers Which two Platform components are visible to end users in the UI, and are considered part of Vlocity Platform's Digital Experience Layer? - ✔✔OmniScripts and FlexCards are part of Vlocity Platform's Digital Experience Layer, and are visible to end users. What Vlocity tool allows the end user to "self-service", such as troubleshooting a service outage? - ✔✔OmniScript is a Vlocity tool that allows the end user to "self-service". What determines what users can see and do on a FlexCard? - ✔✔The FlexCard State determines what users can see and do on a FlexCard. Fields and actions are dropped in a state, of which there can be multiple; depending on conditions set, different FlexCard states display. When we add an OmiScript action to a FlexCard, what does clicking on the action button do? - ✔✔Clicking an OmniScript action button from a FlexCard launches a business process flow. Based on Best Practice, when is the best time to use a flyout action? - ✔✔Best Practice to declutter a card is to use a flyout action. You have an OmniScript that call center agents use to help customers who have service outages. Service agents cannot go onsite if there is thunder and lightning. What element can help you warn the service agents if there is thunder and lightning at the customer's address? - ✔✔The Messaging Function can be used to send messages to service agents, such as this case of thunder and lightning at a customer address, which prevents them from going to the site. Your current project wants to use an OmniScript to allow agents to change the primary contact for an account. You want to restrict their choices to contacts that are affiliated with the account. Which OmniScript element will allow them to do this? - ✔✔The Type Ahead Block can restrict selectable options only to those affiliated with an account. What kinds of actions can the category of OmniScript Actions elements perform? (Choose TWO) - ✔✔OmniScript Actions elements can call a calculation procedure or calculation matrix and get, save, or delete data through a web API. Which fields in this image make the OmniScript unique? - ✔✔The OmniScript in the image shown is unique due to the Type, SubType, and Language fields. Which type of DataRaptor should you use to create and update Salesforce records when saving updated data? - ✔✔The DataRaptor Load is used to create and update Salesforce records when saving data that has been updated. Choose one advantage of using a DataRaptor Turbo Extract rather than a standard DataRaptor Extract. - ✔✔One advantage of using a DataRaptor Turbo Extract is that it provides better performance during runtime. Which Vlocity data tool allows you to track what a life insurance premium would be for a customer based on their input of age and location? - ✔✔The Calculation Matrix is a data tool that can make calculations for premiums based on inputs such as age and location. Vlocity recommends using Vlocity Integration Procedures as much as possible as a data source for FlexCards and OmniScripts. Choose TWO reasons for this from the below list. - ✔✔Using Vlocity Integration Procedures as much as possible for the data source for FlexCards and OmniScripts is recommended because they can combine multiple actions into a single server call and they can future proof your front end design. Which tool does Vlocity use to build industry-specific consoles? - ✔✔Vlocity uses the Lightning App Builder to build industry-specific consoles. Which two of the following could be found in a Vlocity Process DataPack? - ✔✔OmniScripts and DataRaptors can be found in a Vlocity Process DataPack. What determines the fields and actions shown on a card? - ✔✔The Card State determines the fields and actions that display on a card. When we add an action to a card, what does clicking on the action button do? - ✔✔ What actions are possible in Publish Options for a FlexCard? - ✔✔In Publish Options, we can set the master label we see in the App Builder and enable/disable the card component as public or private How many data sources can a FlexCard have? - ✔✔A FlexCard can only have 1 data source configured, but if it uses child FlexCards via the FlexCard element, data sources are unlimited, as each child can use its own data source. You need to make a change to a FlexCard and need to make sure it's updated everywhere it's used. What is the best way to do this? - ✔✔Create a new version of the FlexCard You have an OmniScript that needs to save data to Salesforce and to an on-premise billing program. Which OmniScript element allows you to do both at the same time? - ✔✔Integration Procedure Action End users launch an OmniScript to request a change in their service from a console. You need them to be able to confirm the changes were made on the console afterwards. Which OmniScript element will allow you to do this? - ✔✔Navigate Action What does a Response Action do in an Integration Procedure? - ✔✔It returns data to whatever called the Integration Procedure. Which of the following best practices should be considered when building a DataRaptor Load for an Integration Procedure? - ✔✔Copy the Request JSON from the OmniScript's Action Debugger Which fields can use functions like CONCAT or DATEDIFF? - ✔✔Additional Output value field in a Response Action & Additional Output value field in a Remote Action Which of these DataRaptor settings helps in preventing duplicate record creation? - ✔✔Upsert Key What type of mapping can you use to create a new contact and add it as a new primary contact? - ✔✔Linked Mapping You have 5 different versions of a Calculation Procedure, Versions 1, 3, 4, & 5 are enabled. Which one will have priority for execution? - ✔✔Version 5 Your FlexCard is not showing up in the Components list in the Lightning App Builder, so you can't add it to the page. You have checked it in the FlexCard Designer, and it is active. What could the problem be? - ✔✔The FlexCard master label set in Publish Options is different from the FlexCard name. & The FlexCard isn't public, so it won't appear in the App Builder or anywhere else. Based on Best Practice for troubleshooting, what should you always do first when testing if the data source is working in the OmniScript Designer? - ✔✔Add the correct RecordId to the Context ID field in the Preview canvas.