NOCTI- Healthcare Core Study Guide
Latest 2023 Graded A+
When communicating with an individual who is hearing impaired, it is usually effective to speak
louder. ✔✔False
You do not need to be concerned with what you s
...
NOCTI- Healthcare Core Study Guide
Latest 2023 Graded A+
When communicating with an individual who is hearing impaired, it is usually effective to speak
louder. ✔✔False
You do not need to be concerned with what you say around unconscious or comatose patients
because they cannot hear. ✔✔False
The differing customs of other cultures maybe communication barriers. ✔✔True
The patient chart is a legal document. ✔✔True
You can be sued for taking a picture of a patient without permission. ✔✔True
Once a patient gives informed consent, the consent cannot be revoked. ✔✔False
Acute stress is a negative influence on wellness. ✔✔False
Stress is not a factor in these leading causes of death: accidents and cancer. ✔✔False
Once a person passes through a stage of grief, they are unlikely to return to that stage. ✔✔False
A person's birthplace can affect the person's self-concept. ✔✔True
A hospital that operates under religious or other voluntary group is a(n) _______ hospital.
✔✔non-profit
A hospital that operated as part of a corporation is a(n) _______ hospital. ✔✔proprietary
Which of the following is NOT a purpose of health care providers?
provide quality care based on need prevent illness, injury, and loss of function
promote recovery and health
use multi-disciplinary health terms
attend to the emotional and religious needs of the patient ✔✔attend to the emotional and
religious needs of the patient
According to Maslow's theory, hospital visits by a patient's family and loved ones meets what
level of need?
esteem physiological/physical
safety
self-actualization
love ✔✔love
According to Dr. Erikson, in which stage of human development does an individual learn right
from wrong?
infancy
toddlerhood
preschool
school age
adolescence ✔✔preschool
According to Dr. Erikson, in which stage of human development does an individual normally
begin to show interest in sec and potential sexual partners?
young adult
toddlerhood
preschool
school age
adolescence ✔✔adolescence
Which nonverbal is LEAST likely to present a barrier to communication?
frowning
nodding
slouching
staring ✔✔nodding
In active listening, the receiver responds to the sender with _______ ✔✔feedback
Which of the following statements by a health care worker conveys the most respect?
"Did you call, gramps?" "How may I help you, Miss Smith?"
"Sara, you aren't supposed to be up."
"What can I do for you, sweetie?" ✔✔b. "How may I help you, Miss Smith?"
Which statement by the health care worker is an example of an objective observation?
"Mrs. Gomez has pain in her leg."
"Mr. Jackson needs medicine for his headache."
"Mrs. Lee is cyanotic."
"Mr. Mitchell had nausea." ✔✔c. "Mrs. Lee is cyanotic."
The term confidentiality in health care means ______ ✔✔privacy
Accurate observations must be _______ ✔✔objective
Which of the following is NOT a component of the communication process?
sender
message
receiver
attitude
feedback ✔✔attitude
Which of the following techniques is NOT RECOMMENDED for a hearing impaired
individual?
write messages
braille
look at the individual while speaking
speak slower
sign language ✔✔b. braille
Which of the following is the BEST example of objective reporting?
Mr. Smith is combative
Mr. Smith is crying with pain
The injury is small
The injury is the size of a dime ✔✔d. The injury is the size of a dime
When taking a telephone message, which of the following information does NOT need to be
recorded?
the names of the person being called and the caller
the date and time of the call and any message
the telephone number of the caller
the telephone number of the person being called
the name of the person who took the message ✔✔d. The telephone number of the person being
called
If a health care worker leaves the side rail down on the bed of a sedated patient and the patient
falls out of bed and injures a shoulder, the worker is guilty of ________ ✔✔negligence
The Good Samaritan Act provides immunity from ______ ✔✔civil liability
Which of the following agencies is responsible for the licensure rules for most health care
workers in Florida?
Department of Health and Human Services
Florida Department of Children and Families
c. Occupational Health and Safety Administration
d. Florida Department of Health Medical Quality Assurance ✔✔d. Florida Department of Health
Medical Quality Assurance
A document that defines what treatment is allowed in the event a terminal patient becomes too ill
to communicate is called a(n) _______ ✔✔living will
Which of the following is NOT required for formed consent?
The patient must be of age and in sound mind
the consent must be voluntary
The patient must be given information in a way they can understand The patient's consent must
be witnessed by a close ✔✔The patient's consent must be witnessed by a close relative
In ______abuse, a partner limits or controls access to friends and family. ✔✔social
The World Health Organization defines health as ________ ✔✔a state of complete physical,
mental, and social well-being and not merely the absence of disease
An abnormal change in the structure or function of the body or mind is called _____ ✔✔disease
A higher than normal fever is a(n) _____ ✔✔illness response
The first stage of grief is usually ______ ✔✔denial
The ability to dream is provided by the ______ system. ✔✔nervous
The _______ system gives the body the ability to take in information about surroundings.
✔✔sensory
The ____ system helps the body to resist disease. ✔✔immune
The ______ system rids the body waste and filter the blood. ✔✔urinary-renal
Bill passed by congress creating a set of standards of care and rights of residents living in longterm care facilities or nursing homes ✔✔OBRA (Ombudsman Budget Reconciliation Act)
Physical changes such as increased weight and height and changes in body functions ✔✔growth
Rules of conduct enforced by government ✔✔law
Unlawful and unwanted touching or striking of another person ✔✔battery
Violation of confidentiality or photographing someone without consent ✔✔invasion of privacy
Bladder ✔✔urinary-renal
Heart ✔✔circulatory
Uterus ✔✔reproductive
Pituitary gland ✔✔endocrine
Stomach ✔✔digestive
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