WGU C484 - Chapter 9 Definitions 100% Pass

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WGU C484 - Chapter 9 Definitions 100% Pass GROUP ✔✔2 or more individuals interacting and interdependent, who have come together to achieve particular objectives. FORMAL GROUP ✔✔a designate... d work group defined by an organization's structure. INFORMAL GROUP ✔✔a group that is neither formally structured nor organizationally determined: such a group appears in response to the need for social contact. SOCIAL IDENTITY THEORY ✔✔perspective that considers when and why individuals consider themselves members of groups. FIVE STAGE GROUP DEVELOPMENT MODEL ✔✔the 5 distinct stages groups go through are: forming, storming norming, performing and adjourning. FORMING STAGE ✔✔1st stage of group development characterized by a lot of uncertainty. STORMING STAGE ✔✔2nd stage of group development characterized by intragroup conflict. NORMING STAGE ✔✔3rd stage of group development characterized by close relationships and cohesiveness. PERFORMING STAGE ✔✔4th stage of group development during which the group is fully functional. ADJOURNING STAGE ✔✔the final stage of group development for temporary groups , characterized by concern with wrapping up activities rather than task performance. PUNCTUATED EQUILIBRIUM MODEL ✔✔a set of phases that temporary groups go through that involve transitions between inertia and activity. ROLE PERCEPTION ✔✔an individual's view of how he or she is supposed to act in a given situation. ROLE EXPECTATIONS ✔✔how others believe a person should act in a given situation. NORMS ✔✔acceptable standards of behavior within a group that are shared by the group's members. DEVIANT WORKPLACE BEHAVIOR ✔✔voluntary behavior that violates significant organizational norms and, in so doing, threatens the well-being of the organization or its members. Also called antisocial behavior or workplace incivility. SOCIAL LOAFING ✔✔the tendency for individuals to expend less effort when working collectively than when working individually. [Show More]

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