Taco bell shift manager questions and
answers already passed
When should you use the answer system ✔✔When u have a question, when training, when u
need info
How to deal with sexual harrasment ✔✔Write down comments an
...
Taco bell shift manager questions and
answers already passed
When should you use the answer system ✔✔When u have a question, when training, when u
need info
How to deal with sexual harrasment ✔✔Write down comments and immediately inform rgm
Example of when being specific is important ✔✔When u were scheduled and you come in late
What to do after a worker has completed an assigment ✔✔Give feedback
Good way to give directions ✔✔Ask the person because it shows respect
What to do when a customer was shorted on change ✔✔Apologize and give the customer the
change
Why do we treat all people the same ✔✔Because it's good customer service they feel welcome
and the law requires
Just before you open the doors what do you do ✔✔Complete a customer Satisfaction walk
Number one priority for closing ✔✔Providing customer service
If an employee is injured at work what do you do ✔✔Help employee then call Medicare
In an emergency situation what is the number one priority ✔✔The safety of everyone
When is it acceptable to leave cash unsecured in the office ✔✔Never
Who conducts the safe fund ✔✔The mic who's shift is ending and starting
What to do if the safe is over $10 ✔✔Put the money in the next deposit
Who is present as drawers are counted at the end of a shift ✔✔The mic And the departing
cashier
How often do you count inventory per day ✔✔3 *
When is it acceptable to refuse a delivery ✔✔Damaged or not proper temperature
What to do if McClain gives you 14 cases instead of 15 cases ✔✔Call n a m and notify them that
you need credit on one case
How do you determine what you can spare if another store needs a product ✔✔Determine how
much you have And an estimated usage before next delivery
What is the primary objective of proper or good deployment ✔✔To put the person in the right
place at the right time
What is an example slide deployment ✔✔a steamer helps the expediter rap in order
How often should you adjust your shift deployment plan ✔✔Every time there is a service
bottleneck
What is the first thing you should do when a team member calls in sick ✔✔Check the sales
trends see if you need to replace the person
What is the temperature of the deep fryer ✔✔350 degrees
How long It take to heat up taco shells ✔✔3 hours
How long does it take to heat up Dorito taco shells ✔✔0 hours
Hold time for all chicken and steak ✔✔4 hours
What is the whole time on an open bag of shells ✔✔8 hours
What is the hold time on beams ✔✔45 minutes plus 4 hours
What is the hold time on beef ✔✔4 hours
What is the hold time on teas ✔✔12 hours
What is the hold time on nacho chips and red strips ✔✔24 hours
What is the hold temp on all hot products ✔✔165 to 185
What temp should the hot cabinet be ✔✔165
What is the hold time for chicken and steak in the walk in freezer ✔✔7 days and 5 in the bus tub
How often should you stir hot products ✔✔Every 30 minutes except chicken then it's an hour
What is the temp for the walkin refrigerators be ✔✔33 to 40
What should the temp be for freezers ✔✔0 degrees
How to prep lettuce ✔✔Get bin and label 24 hrs. Check how much is needed. Fill hydration
bottle. Fill pan with lettuce 1/3of way full. Hydrate with z formation. Fold over.
What is drive through times ✔✔50 sec weekdays. 75 for 11 to 2
What does last stand for ✔✔Listen. Appolgise. Satisfy. And thank.
What is purpose of customer walk ✔✔To scan all customer service areas and fix problems
Important part of frying chips ✔✔Move lid up and down
What is done with chips at close ✔✔Keep until 24 hrs expire
What do we use to determine how much food we need ✔✔Prep chart
What is hold time for potatos ✔✔2 hours
How many dlt do you hold at one time ✔✔Two
What side of tortilla do you use ✔✔Bubble side
What is the hold time on opened bag of chips ✔✔2 days
What is the hold time on a bag of red strips ✔✔14 days
What does CHAMPs stand for? ✔✔Cleanliness, Hospitality, Accuracy, Maintenance, Product
Quality, and Speed With Service.
What does fifo stand for ✔✔first in first out
How long does tortillas grill for ✔✔Five seconds on both sides
How long does flat bread grill for ✔✔20 seconds on build side 10 on other side
How often must cheese pumps be cleaned ✔✔Every four hours
Where can team member find tasks ✔✔Own your zone cards
What is the hold time for beef ✔✔8 hours
What is the food temp danger zone ✔✔40-145
How much carryover can be in a tub ✔✔Five
How small must cilantro be ✔✔1/8of an inch
The mic should be where ✔✔Stiff position 80 of the time
What are just in time prep items ✔✔Bacon,onions,lettuce,tomatos,3 cheese and ceddar
What's the procedure for half bag of eggs ✔✔Place in cart over bag 16 oz. In each bag. Put bag
in racks puncture bag on the racks. Cook for 30 minutes. Frontline for 2 hrs and walk in 2 days
What is the hold time on fried pizza and salad shells ✔✔24 hours
What is times for cinnamon twists ✔✔30 min ready and 24 hour time
What items are prepped at 2 pm ✔✔Everything on line except lettuce cheeses
What is hold time on taco and tostada shells ✔✔12 hours
How long does guacamole need to thaw and what is hold time in walkin ✔✔24 hours and 5 days
What is time for guac on line ✔✔8 hours
How many bags of guac can you thaw ✔✔16 at a time
What is the hold time for jalepenos opened in walkin and on line ✔✔7 days in walkin and 24 hrs
in cups
What do you do with cold side when you close ✔✔Discard all items on line. Remove storage
and put in a busy tub with 12 hours and put In freezer
What is the hold time for cinnabons ✔✔2 hours
What is the hold time on black beans ✔✔4 hours
What two items use a flame bottom ✔✔Tomatoes and salsa
When is 24 hour prep done ✔✔In the mornings
What is the hold time for bottles on line and freezer ✔✔8 hours on line and 24 in walkin
What is the mic success routine ✔✔Helps with customer justification walk planning and
cleaning assigments
How do you measure carryover ✔✔Place 3 false bottoms in pan place bags in pans and put carry
over I. Those bags
Where can a team member find their duties for their position for breakfast ✔✔On the playbook
cards
What's the hold time for biscuits ✔✔3 days including 24 hour thaw
How long do eggs cook for ✔✔30 minutes
How long do sausage patties and crumbles last on line ✔✔2 hours
What is the max number for sausage patties on line ✔✔18
How do you cook sasuages ✔✔Put six patties in bag remove air put in racks puncture put it in
water cook for 30 min. Take temp by sticking probe in side
What is hold time for hash browns ✔✔30 minutes
Twist in cabinets ✔✔Ready 30 minutes expired 1 day
Chips in cabinet ✔✔Ready instantly xpirsd 1 day
taco shells
heat time/use by ✔✔3hrs/12hrs
tostadas
heat time/use by ✔✔Ready 3 hrs expired 12 hrs
Pizza shells ✔✔Ready instantly expired 1 day
Salad shells ✔✔24 hours
Pico de gallo ✔✔Raexy instantly 12 hrs expired
Onions ✔✔Ready instantly expired 12 hrs
Sauce bottles ✔✔Ready instantly expired 1 day
Salsa ✔✔Ready instantly 1 day expired
Jalapenos ✔✔Ready instantly 6 days expired
Pizza sauce ✔✔Expired 5 days
Guacomloe ✔✔Ready instantly expired 1 day
Eggs ✔✔Ready by 1 day expired 4 days later
Flat bread ✔✔Ready in one day expired 4 days later
Steak ✔✔Thawed for 3 day expired 4 days later
Chunk chick ✔✔Thawed for 3 days expired 4 days later
Unfriend salads ✔✔Expires 1 day
Unfriend pizza ✔✔Expires in one day
Bacon ✔✔Expires 10 days after pulled
Unfriend nachso ✔✔Expires 3 day after open
Red strips ✔✔Expire five day after open
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