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MSSC Receiving Communication Latest Update Graded A

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MSSC Receiving Communication Latest Update Graded A A Receiver's __________ skill is extremely powerful and plays the greatest role in a successful communication process. ✔✔Listening Which is ... the most difficult part of the communication process? ✔✔Encoding If a message seems negative, the Receiver should ask the Sender for __________. ✔✔Clarification The special responsibility of the Receiver is to avoid making __________. ✔✔Assumptions A(n) __________ Receiver is fully involved in the success of the communication process. ✔✔Active Which is not an effective way for a Receiver to understand the Sender? ✔✔Focusing on small details. __________ are habits that reduce the effectiveness of the communication process. ✔✔Barriers If a Receiver wants to improve their listening habits, they should __________. ✔✔Identify the Sender's cues and recognize organized patterns What is the best way to respond to a disgruntled customer's phone call? ✔✔Remain courteous and respond to their concerns in a professional manner. Which of the following gestures can be used to show that you are engaged and actively listening? ✔✔Maintain eye contact with the speaker. [Show More]

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