MSSC Quality Questions and Answers Already Graded A

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MSSC Quality Questions and Answers Already Graded A Your supervisor asked you to log the coolant levels on machines. You are not sure how to do this. What do you do? Ask for help What information... can give you the best information about the effectiveness of your company's quality system? Number of defects When performing an in-process audit, why is it important to keep a checklist? To ensure that the results are more uniform You are auditing the shipping department and discover a non-conforming label. The shipping supervisor corrects it immediately. Should you still document the discrepancy? Yes because it's important to document all findings What is a third party auditor? Someone from outside the organization/company. Which statement best describes a quality audit program. A quality audit program_______ Is a system that controls all of the auditing functions You are an auditor performing an end-item product audit. What are you looking for? Quality of the finished product Your audit team has been assigned to audit the production floor. Which of these areas are you most likely to be auditing Device calibration records During an audit of the production department, it was discovered that an incorrect label was applied to a motor mount. Notes from a previous audit indicate that this problem has happened before. This finding was documented and a corrective action was issued. The motor line is audited annually. What should be done to address this corrective action? Check the labels at application and document the process What determines how often calibration on tools is performed? Stability of the tool Measuring devices must be _________ at regular intervals to maintain their accuracy. Calibrated You are about to inspect a part measurement using a caliper. The first thing you do when grabbing the tool is to check the calibration label for the most important piece of information which is what? The due date for the next calibration How often should Surface finish gauges be calibrated? Based on company calibration standards What does calibration mean? Calibration adjusts a device to a standard Which is the most important component to a quality system? Continuous improvement policies External quality is best measured by The customer Name three problem analysis tools: Brainstorming, Cause and Effect Diagrams, Root Cause Analysis What are quality metrics used for? Establishing measurements for improving processes You have been assigned to investigate a problem in the shipping department with orders getting shipped late. When starting your investigation, you should make sure you Listen and use all available information sources While performing inventory, you notice a discrepancy with some parts. You segregate them and place them in a bin with a hold tag. The hold tag means that The parts require additional investigation Your boss assigned you to work on a very important job that must ship this afternoon. In your hurry, you accidentally bump the fixture you needed to use and it falls on the ground. It doesn't look broken however; it was pre-adjusted to meet a specific standard. What should you do? Recheck the fixture's adjustment to the standard to ensure it is still set properly You mastered a dial indicator to a gauge block that measures 2.5" in length. You are now inspecting parts and your first part measures 0.05" on the dial indicator, What is the actual length of the part? 2.55" As the quality inspector it is your job to check the torque. What is the best tool to use? A calibrated torque wrench A gauge block is used to Eliminate indicator measurement error You are completing a corrective action report and are entering information into the results section. What information should the results section contain? Data that demonstrates the effectiveness of the corrective action What is tolerance in manufacturing? The total amount in which a specification is allowed to vary and still be a good part When do you conduct a Design Failure Mode and Effect Analysis (DFMEA)? As early as possible in the design process You are a QA inspector looking to measure a part to an accuracy of .001 inches. What tool should you use? Micrometer What item is always used as a reference surface Surface plate Which area of a Corrective Action Report will tell you if a corrective action has taken place? What were the results One of your long time vendors just sent a shipment of parts but didn't send any certifications with the shipment. What should you do? Put a hold tag on the received parts and notify purchasing Standards and specifications for conformance and inspection results are information that can be found on Inspection documentation forms Would a machined bracket that measures 25.04mm in height be in spec if the specification is 25.00 +/- .03 mm No, it is out of spec because it is too tall When completing a corrective action, what is the most important reason to to have multiple people sign off on the document. to ensure that all of the work has been completed You have just completed a quality check on a metal stamping process problem. Now that you are finished, who should you share your data with? Everyone involved. When creating or revising standard operating procedures (SOPs), their accuracy is ensured when they are Validated and approved SOP is the abbreviation for Standard Operating Procedures Proper procedures for storing data reports indicate that they should be Kept a short while and then destroyed after specified time limits What is a frequency chart useful for? Determining sampling plans Why is it important to select parts at random for sample inspection? To ensure that you find the typical characteristics of the lot Control charts are necessary for Analyzing the output of work processes Pareto charts are necessary for Identifying the causes of problems that occur most often The cost of preventing defects will Provide the greatest savings vs money spent. You are machining bearing housings and you notice a minor quality defect on the outside of the part that is not critical to the bearing mounting surface. What should you do? Communicate this to your supervisor or lead to determine the correct action to take The capability of a manufacturing process can be determined by using Control charts You notice that there seems to be an increasing number of defects coming from a particular work line. What should you do? Report the defects to the appropriate person When a company tracks, and corrects defects, who benefits? Everyone You are the supervisor of an assembly line. As the supervisor, you are required to respond to a product process and system nonconformity, what actions should you take Follow-up on product quality checks You are machining small pinion gears and without approval, you decided to make some changes to the process you thought might make the line more efficient. What are the most likely results? You will record increased variances You are part of a team troubleshooting a machine that is under sizing holes in a critical part. When performing a root cause analysis, after finding the cause of the defect, the next step should be to Take corrective action immediately You are troubleshooting a quality problem with your team and are using a cause and effect diagram. What is the first step in the process? Write down the problem statement and draw a box around it Your company has been meeting to resolve customer quality issues with your new product line. On your team, who is responsible for making recommendations for corrective action? All knowledgeable persons You are about to distribute a list of improvement recommendations your team came up with during a monthly meeting. In order to ensure that the appropriate parties are notified, who do you send your communication to? Send it to a predetermined list PDCA Stands for Plan, Do, Check, Act During the Planning phase of the PDCA cycle, what tool would be useful? Cause and effect diagrams What system documents standards within an organization? ISO 9000 In order for your company to state that it's manufacturing processes are capable, your processes must be ___________. In control You are the plant manager of a machining company that manufactures parts for high performance racing cars. There have been some issues with your processes lately. What should you do to improve process quality? Review and eliminate quality variances Given the following control chart, determine the status of this process. Out of control six sigma violation Given the following control chart, determine the status of this process. Out of control 7 consecutive points on the same side of the centerline Given the following control chart, determine the status of this process. In control Which chart is used to determine which problems to work on based on their frequency of occurrence. Pareto chart This is an example of a Pareto Chart Pareto Chart This is an example of a X Bar Chart X Bar Chart Example of a Scatter diagram Example of Scatter or Scatter Plot Diagram Fishbone diagram Example of Fishbone Diagram or Ishakawa Diagram The _______________ chart plots the average value of each sub group. X bar chart A histogram with bi-modal distribution is an indication of Two distinct data sets Which of the following is an example of historical data on a piece of equipment Control charts A histogram like the one shown is most likely an indication of ____________ Normal distribution The acronym SPC stands for what? Statistical Process Control Quality process performance data are reported to All who are associated with production of quality products Your company has been having quality problems on their main product line. As the leader of the improvement team, what would you use to identify possible solutions to these quality defects? Equipment historical data Using a predetermined list to distribute improvement recommendations will __________. to a finishing process. In order to ensure that the appropriate parties are notified, who do you send your communication to? Ensure that the proper people are notified The hole shown in the graphic is what type of hole Counterbore The acronym ECN stands for Engineering Change Notice What are the two types of assembly drawings Exploded and Basic You need to cut some 2 ft x 3 ft pieces of plywood. Being a detail oriented person you always measure twice before cutting. Your measured stock board is 4ft by 6ft. How many pieces can you cut from your stock board? 4 Determine the dimension of the screw in millimeters. 44 mm The specification for parts being produced at a workstation is 1.786 +/- .005 if a part has been produced at 1.780 is it out of spec? (make several of these questions) Yes Determine the dimension of the screw in millimeters. 72 mm Geometric dimensioning and tolerancing refers to tolerances which control what? Form, profile, orientation, location, and run-out The specification for parts being produced at a workstation is 1.514 + .005 - .003 If a part has been produced at 1.510 is it out of spec? Yes The specification for parts being produced at a workstation is 1.514 + .005 - .003 If a part has been produced at 1.518 is it out of spec? No You are recording SPC data from part inspections at a milling machine. An application or program that allows you to enter your data in rows and columns as well as perform SPC calculations is called a what? Spreadsheet When connected to a computer, a digital caliper can be used to Collect SPC Data Identify the line indicated by (1) Object Identify the line indicated by (2) Hidden Identify the line indicated by (3) Cutting Plane The maximum material condition for the part shown is 10.4 The maximum material condition for the part shown is 9.8 The measuring tool shown below is a what? Depth micrometer What is the measurement shown on the ruler 3 and 17/32" To convert inches to millimeters, multiply inches by 25.4 If a box of parts weighs 60 lbs, approximately how many kilograms does it weigh? 27 Which of the following measurement tools is the most accurate? Micrometer To convert inches to centimeters, multiply inches by 2.54 An optical comparator uses which of the following as a method for inspecting parts Magnification To convert pounds to kilograms, divide pounds by what? 2.205 Where can instructions for proper routing of completed records be found Document Control Policy What should a receiving inspector do if incoming material is found to be non-conforming? The appropriate action depends on the type and seriousness of the non-conformity Given the run chart on the back side, what action should be taken? No Action Given the following run chart, what action should be taken? Corrective action Who is an inspection report issued to when an inspected sample does not meet specifications? All parties responsible for quality and production Which of the following can be addressed in order to bring a process into control? Assignable variation One of the reasons to use a checklist in an audit is to: Achieve uniform results Which of the following measuring tools should you use to inspect parts that have the following specification. 2.325 inches +/- 0.005? Micrometer What is the value shown on the gauge? 35 psi What is the value shown on the gauge? 85 psi [Show More]

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