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MSSC Questions and Answers Already Graded A What type of communicate includes contact with customers, vendors, supplies, transporters, government or any other group outside the company? ✔✔Exter ... nal Within logistics community, there are 2 types of communications, what are they? ✔✔Internal and External Specifying why you're writing is an example of which of the following guidelines? ✔✔identify the purpose Not speaking too fast or mumbling is an example of which of the following guidelines? ✔✔Speaking clearly Small mistakes like speaking too quickly, entering the wrong delivering date or not listening to instructions can lead to costly mistakes. TRUE or FALSE ✔✔True Efficiency and effectiveness of order processing depends on understanding the requirements therefore, if the order is not clear, the logistics workers should ask the customer questions before processing the order, TRUE or FALSE ✔✔True Which of the following inspection involves checking for air, ground or water? ✔✔Environmental Inspection Companies use color signs and marking to communicate safely information in the workplace, which of the following colors typically mean storage? ✔✔White Which of the following describes the financial aid employers are required to provide to workers who are injured on a job? ✔✔Workers Comp Which of the following elements of a well designed work place can be described as a science of designing and arranging the tools people use? ✔✔Ergonomics When dealing with a problem with a customer's order logistics, workers should assign blame to someone within the company. TRUE or FALSE ✔✔False Employers are required to have a safety committee that meets regularly have notes of the meeting. TRUE or FALSE ✔✔True Which of the following is an assessment of potential treats to a workers safety? ✔✔Workplace Inspection Which of the following governmental agencies sets and enforces safety standards and safe use of ladders, noise abatement and storing of hazardous materials? ✔✔OSHA Which of the following government agencies holds the primary responsibilities for transportation safety regulations? ✔✔U.S Department of Transportation OSHA standards set maximum requirement supply chain logistics facilities may not use additional guidelines, from other government agencies or professional organization. TRUE or FALSE ✔✔False Looking for key heading and highlighting material is an example of which reading guidelines? ✔✔Previewing the document There is no need for front-line logistics workers to worry about communication between shifts. TRUE or FALSE ✔✔False Listening to what someone is saying and hearing what someone is saying is the same thing. TRUE or FALSE ✔✔False Spread sheets may be printed and used by logistic workers to analyze operations. TRUE or FALSE ✔✔True Which of these software programs are used for real time and tracking? ✔✔Transportation Management System Which technology contain ID number that's programmed and cannot be changed without programming the card? ✔✔Magnetic Strips Which team is made up of individuals from different departments with a supply chain logistics? ✔✔Cross-functional team Which smart goal calls for making sure that the team sets goals that will challenge the team? ✔✔Achievable Which of the problem solving steps should be done first? ✔✔Define the problem Which team can be self managed? ✔✔Any of them Which smart goal calls for avoiding general or generic goals? ✔✔Specific Which smart goal calls for making sure the team goal is related to the overall business goal? ✔✔Revelant Which technology provides companies the ability for real time is transit tracking of product ? ✔✔Radius Frequency ID Which of the following has a username and a domain name in the format? ✔✔E-mail Which one of software programs stores such information as customer's contacts, communication tracking and other history? ✔✔Customer Relations Management Which of the following can be described as a connection of millions of network around the world? ✔✔Internet Which technology use infrand or laser scanners to read universal product code (upc) labels? ✔✔barcode scanner Which technology provides logistics companies, such as the U.S Post Office, the ability to read hand written information and translate it into a barcode? ✔✔Optical Character Recognition Microsoft Word is the most popular spread sheet application on the market today. TRUE or FALSE ✔✔True The groups within a warehouse/distribution center that have access to a wider computer program, including the Internet, are the inventory control department, shipping and receiving clerks and warehouse supervisors, TRUE or FALSE ✔✔True What type of team focuses on a single major issue of a concern within a given program? ✔✔Project team Workers who participate in team experiences have greater job satisfaction and esteem. TRUE or FALSE ✔✔True Which of the following terms can be described as designing or process that's capable of meeting quality standards? ✔✔Quality Planning Which of the following quality control systems seeks to eliminate waste and focus on increasing efficiency? ✔✔Lean Which of the following terms can be described as the process is delivered to customer without errors? ✔✔Quality Control In logistics terms "demand" is the process of sourcing and building product inventory to establish targets based on customer needs. TRUE or FALSE ✔✔True Inventory can be held on facilities in many different forms. Which of the following terms consist of materials that are ready for use in production? ✔✔Raw materials There are only 2 forms of inventory: work in process and finished good. TRUE or FALSE ✔✔False Efficiency at order fulfillment is one of the main productivity measures for logistics. TRUE or FALSE ✔✔True Which of the following is a basic function of warehouse and distribution centers that involves assembling products from various location for a specific customers order? ✔✔Order processor Which of the following facilities stories materials for use or temporarily stores materials that are passed on to transporters? ✔✔Warehouse/Distribution Which of the following is a critical function of a warehouse and distribution operation because errors that occur here typically continue throughout the material handling chamber? ✔✔Receiving What is most used today in warehouses? ✔✔Handle and store more items Safety within supply chain logistics facilities depends on workers knowing fire extinguisher locations, type and uses Class A fire, includes what type of flammable material? ✔✔Wood, plastic, cloth Which of the following operations accurately describes the global supply chain from beginning to the end? ✔✔Suppliers, Warehouse Distribution, Transportation, Customers A linear warehouse uses a common deck to serve as both receiving and shipping area.TRUE or FALSE ✔✔True Which of the following aim to guarantee safety and security in the U.S, Canada, and Mexico? ✔✔Free and Secure Trade Which of the following security measure one security guard of office to monitor multiple access points for a central locations? ✔✔Closed Circuit Televison Which of the following was the first major global supply chain security? ✔✔Custom Trade Partnership Against Terrorism Which of the following regulates waste disposal and other activities that results in contamination of the air ✔✔Clean water Act and Clean Air Act Which of the following is NOT key element of facility design in terms of logistics? ✔✔Throught put Security measures such as ID badges and voice recognization can be classified as which of the following? ✔✔Personnel Security The PDCA is simple... Plan Do Check Act ✔✔Plan Do Check Act Which of the following government agencies studies the course of the workplace and illness and develop ways to help control hazards? ✔✔National Institute Occupational Safety and Health Slips and falls are one of the top 3 causes of injuries in the workplace. TRUE or FALSE ✔✔True Safety inspections can help determine the improvement may be needed at a work station or deck. TRUE or FALSE ✔✔True Which of the following allows a customer computer to communicate directly with a supplier computers 24hrs 7 days a week? ✔✔Electronic Data Interchange The terms of smart goals, which element of smart goals reduces the number of work related back injuries within 2 years? ✔✔Time Based Speaking to your co-workers in industry jargon us using less when speaking to customers is an example of which of the following speaking guidelines? ✔✔Considering your Audience Allowing the speaker to complete his/her thoughts is an example of which of the following listening techniques? ✔✔Don't interrupt Companies use teams to solve specific problems, which problem-solving steps calls for the team to examine the strengths & weakness of each potential solution using specific criteria or standard? ✔✔Brainstorming Conflicts and disagreements are the same and should be handled in the same manner. TRUE or FALSE ✔✔False A productive, profitable, and globally competitive company requires a frontline workforce with the current skill knowledge needed for continuous improvement. Which of the following characteristics of the high performance team is critical in insecuring workers? ✔✔Training High performance teams have certain characters typically if a team doesn't have this particular characters, team members are confused about who is doping what and as a result, very little gets done? ✔✔Define roles and responsibilities Which of the following is NOT typically a characteristic of an effective team member? ✔✔Focus on individual goals What type of team is a group or workers responsible for similar process with supply chain logistics? ✔✔Work Team There is no need for the frontline logistics workers to worry about communication between shifts as quality control and safety aren't affected by lack of communication. TRUE or FALSE ✔✔False What type of fire extinguisher would you use for a Class B fire? ✔✔Class ABC, AB Which of the following requires both importers to and exporters to electronically send information about shipments before there arrival? ✔✔Advanced Manifest Regulation Hazmat is a substance or material that the U.S DOT has determined is capable of posing and unreasonable risk to healthy safety and property when transported in commerce. TRUE or FALSE ✔✔True Which of the following is NOT a material that requires a company to register as transporter? ✔✔Organic Food Most warehouse/distribution centers are organized according to activity. TRUE or FALSE ✔✔True Which of the following docks is the most commonly docks design in the U.S? ✔✔Flush Awkward position (such as bending or twisting may lead to muscular skeleton overtime). TRUE or FALSE ✔✔True Re-paining a broken vale on a piece of equipment is an example of which type of maintenance? ✔✔Corrective Using an operating equipment checklist prior to using the equipment is an example of which of type of maintenance? ✔✔Preventive Which of the following material handling equipment can be portable or stationary device that lifts the platform to the height of the trailer rail car deck to pickup the load? ✔✔Scissor lift Which federal agencies requires employees to perform a hazard assessment of workplace to determine if employees should wear PPE? ✔✔OSHA Which of the following material handling equipment may rely on the operators to prepare the force needed to lift the load or push the equipment? ✔✔Pallet Jack Which of the following material handling equipment lifts the operator equipment allowing the operator to pick less than a full pallet load from rack location? ✔✔Order picker Which of the following material handling equipment is a forklift truck that's equipped with pragmatic tires that allows for operators on rough areas? ✔✔Yard lift [Show More]

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