MSSC Questions and Answers Already
Graded A
What type of communicate includes contact with customers, vendors, supplies, transporters,
government or any other group outside the company? ✔✔External
Within logistics co
...
MSSC Questions and Answers Already
Graded A
What type of communicate includes contact with customers, vendors, supplies, transporters,
government or any other group outside the company? ✔✔External
Within logistics community, there are 2 types of communications, what are they? ✔✔Internal
and External
Specifying why you're writing is an example of which of the following guidelines? ✔✔identify
the purpose
Not speaking too fast or mumbling is an example of which of the following guidelines?
✔✔Speaking clearly
Small mistakes like speaking too quickly, entering the wrong delivering date or not listening to
instructions can lead to costly mistakes. TRUE or FALSE ✔✔True
Efficiency and effectiveness of order processing depends on understanding the requirements
therefore, if the order is not clear, the logistics workers should ask the customer questions before
processing the order, TRUE or FALSE ✔✔True
Which of the following inspection involves checking for air, ground or water?
✔✔Environmental Inspection
Companies use color signs and marking to communicate safely information in the workplace,
which of the following colors typically mean storage? ✔✔White
Which of the following describes the financial aid employers are required to provide to workers
who are injured on a job? ✔✔Workers Comp
Which of the following elements of a well designed work place can be described as a science of
designing and arranging the tools people use? ✔✔Ergonomics
When dealing with a problem with a customer's order logistics, workers should assign blame to
someone within the company. TRUE or FALSE ✔✔False
Employers are required to have a safety committee that meets regularly have notes of the
meeting. TRUE or FALSE ✔✔True
Which of the following is an assessment of potential treats to a workers safety? ✔✔Workplace
Inspection
Which of the following governmental agencies sets and enforces safety standards and safe use of
ladders, noise abatement and storing of hazardous materials? ✔✔OSHA
Which of the following government agencies holds the primary responsibilities for transportation
safety regulations? ✔✔U.S Department of Transportation
OSHA standards set maximum requirement supply chain logistics facilities may not use
additional guidelines, from other government agencies or professional organization. TRUE or
FALSE ✔✔False
Looking for key heading and highlighting material is an example of which reading guidelines?
✔✔Previewing the document
There is no need for front-line logistics workers to worry about communication between shifts.
TRUE or FALSE ✔✔False
Listening to what someone is saying and hearing what someone is saying is the same thing.
TRUE or FALSE ✔✔False
Spread sheets may be printed and used by logistic workers to analyze operations. TRUE or
FALSE ✔✔True
Which of these software programs are used for real time and tracking? ✔✔Transportation
Management System
Which technology contain ID number that's programmed and cannot be changed without
programming the card? ✔✔Magnetic Strips
Which team is made up of individuals from different departments with a supply chain logistics?
✔✔Cross-functional team
Which smart goal calls for making sure that the team sets goals that will challenge the team?
✔✔Achievable
Which of the problem solving steps should be done first? ✔✔Define the problem
Which team can be self managed? ✔✔Any of them
Which smart goal calls for avoiding general or generic goals? ✔✔Specific
Which smart goal calls for making sure the team goal is related to the overall business goal?
✔✔Revelant
Which technology provides companies the ability for real time is transit tracking of product ?
✔✔Radius Frequency ID
Which of the following has a username and a domain name in the format? ✔✔E-mail
Which one of software programs stores such information as customer's contacts, communication
tracking and other history? ✔✔Customer Relations Management
Which of the following can be described as a connection of millions of network around the
world? ✔✔Internet
Which technology use infrand or laser scanners to read universal product code (upc) labels?
✔✔barcode scanner
Which technology provides logistics companies, such as the U.S Post Office, the ability to read
hand written information and translate it into a barcode? ✔✔Optical Character Recognition
Microsoft Word is the most popular spread sheet application on the market today. TRUE or
FALSE ✔✔True
The groups within a warehouse/distribution center that have access to a wider computer program,
including the Internet, are the inventory control department, shipping and receiving clerks and
warehouse supervisors, TRUE or FALSE ✔✔True
What type of team focuses on a single major issue of a concern within a given program?
✔✔Project team
Workers who participate in team experiences have greater job satisfaction and esteem. TRUE or
FALSE ✔✔True
Which of the following terms can be described as designing or process that's capable of meeting
quality standards? ✔✔Quality Planning
Which of the following quality control systems seeks to eliminate waste and focus on increasing
efficiency? ✔✔Lean
Which of the following terms can be described as the process is delivered to customer without
errors? ✔✔Quality Control
In logistics terms "demand" is the process of sourcing and building product inventory to establish
targets based on customer needs. TRUE or FALSE ✔✔True
Inventory can be held on facilities in many different forms. Which of the following terms consist
of materials that are ready for use in production? ✔✔Raw materials
There are only 2 forms of inventory: work in process and finished good. TRUE or FALSE
✔✔False
Efficiency at order fulfillment is one of the main productivity measures for logistics. TRUE or
FALSE ✔✔True
Which of the following is a basic function of warehouse and distribution centers that involves
assembling products from various location for a specific customers order? ✔✔Order processor
Which of the following facilities stories materials for use or temporarily stores materials that are
passed on to transporters? ✔✔Warehouse/Distribution
Which of the following is a critical function of a warehouse and distribution operation because
errors that occur here typically continue throughout the material handling chamber?
✔✔Receiving
What is most used today in warehouses? ✔✔Handle and store more items
Safety within supply chain logistics facilities depends on workers knowing fire extinguisher
locations, type and uses Class A fire, includes what type of flammable material? ✔✔Wood,
plastic, cloth
Which of the following operations accurately describes the global supply chain from beginning
to the end? ✔✔Suppliers, Warehouse Distribution, Transportation, Customers
A linear warehouse uses a common deck to serve as both receiving and shipping area.TRUE or
FALSE ✔✔True
Which of the following aim to guarantee safety and security in the U.S, Canada, and Mexico?
✔✔Free and Secure Trade
Which of the following security measure one security guard of office to monitor multiple access
points for a central locations? ✔✔Closed Circuit Televison
Which of the following was the first major global supply chain security? ✔✔Custom Trade
Partnership Against Terrorism
Which of the following regulates waste disposal and other activities that results in contamination
of the air ✔✔Clean water Act and Clean Air Act
Which of the following is NOT key element of facility design in terms of logistics? ✔✔Throught
put
Security measures such as ID badges and voice recognization can be classified as which of the
following? ✔✔Personnel Security
The PDCA is simple... Plan Do Check Act ✔✔Plan Do Check Act
Which of the following government agencies studies the course of the workplace and illness and
develop ways to help control hazards? ✔✔National Institute Occupational Safety and Health
Slips and falls are one of the top 3 causes of injuries in the workplace. TRUE or FALSE
✔✔True
Safety inspections can help determine the improvement may be needed at a work station or deck.
TRUE or FALSE ✔✔True
Which of the following allows a customer computer to communicate directly with a supplier
computers 24hrs 7 days a week? ✔✔Electronic Data Interchange
The terms of smart goals, which element of smart goals reduces the number of work related back
injuries within 2 years? ✔✔Time Based
Speaking to your co-workers in industry jargon us using less when speaking to customers is an
example of which of the following speaking guidelines? ✔✔Considering your Audience
Allowing the speaker to complete his/her thoughts is an example of which of the following
listening techniques? ✔✔Don't interrupt
Companies use teams to solve specific problems, which problem-solving steps calls for the team
to examine the strengths & weakness of each potential solution using specific criteria or
standard? ✔✔Brainstorming
Conflicts and disagreements are the same and should be handled in the same manner. TRUE or
FALSE ✔✔False
A productive, profitable, and globally competitive company requires a frontline workforce with
the current skill knowledge needed for continuous improvement. Which of the following
characteristics of the high performance team is critical in insecuring workers? ✔✔Training
High performance teams have certain characters typically if a team doesn't have this particular
characters, team members are confused about who is doping what and as a result, very little gets
done? ✔✔Define roles and responsibilities
Which of the following is NOT typically a characteristic of an effective team member?
✔✔Focus on individual goals
What type of team is a group or workers responsible for similar process with supply chain
logistics? ✔✔Work Team
There is no need for the frontline logistics workers to worry about communication between shifts
as quality control and safety aren't affected by lack of communication. TRUE or FALSE
✔✔False
What type of fire extinguisher would you use for a Class B fire? ✔✔Class ABC, AB
Which of the following requires both importers to and exporters to electronically send
information about shipments before there arrival? ✔✔Advanced Manifest Regulation
Hazmat is a substance or material that the U.S DOT has determined is capable of posing and
unreasonable risk to healthy safety and property when transported in commerce. TRUE or
FALSE ✔✔True
Which of the following is NOT a material that requires a company to register as transporter?
✔✔Organic Food
Most warehouse/distribution centers are organized according to activity. TRUE or FALSE
✔✔True
Which of the following docks is the most commonly docks design in the U.S? ✔✔Flush
Awkward position (such as bending or twisting may lead to muscular skeleton overtime). TRUE
or FALSE ✔✔True
Re-paining a broken vale on a piece of equipment is an example of which type of maintenance?
✔✔Corrective
Using an operating equipment checklist prior to using the equipment is an example of which of
type of maintenance? ✔✔Preventive
Which of the following material handling equipment can be portable or stationary device that
lifts the platform to the height of the trailer rail car deck to pickup the load? ✔✔Scissor lift
Which federal agencies requires employees to perform a hazard assessment of workplace to
determine if employees should wear PPE? ✔✔OSHA
Which of the following material handling equipment may rely on the operators to prepare the
force needed to lift the load or push the equipment? ✔✔Pallet Jack
Which of the following material handling equipment lifts the operator equipment allowing the
operator to pick less than a full pallet load from rack location? ✔✔Order picker
Which of the following material handling equipment is a forklift truck that's equipped with
pragmatic tires that allows for operators on rough areas? ✔✔Yard lift
[Show More]