MOA 100 Test 1 Review
Which of the following is a characteristic of stage 1 learners according to the learning style
inventory? - ✔✔Comfortable watching rather than doing
Which of the following mind maps would display
...
MOA 100 Test 1 Review
Which of the following is a characteristic of stage 1 learners according to the learning style
inventory? - ✔✔Comfortable watching rather than doing
Which of the following mind maps would display the cause and effect of events? - ✔✔Chain-ofevents map
Which of the following is NOT part of critical thinking? - ✔✔Incorporating personal beliefs
Which scientist described circulatory system? - ✔✔William Harvey
What contribution made by Ignaz Philipp Semmelweis drastically reduced deaths that commonly
took place in hospitals? - ✔✔Insistence on the disinfection of physicians' hands before they
assisted with childbirth
Which two scientists developed a vaccine that brought polio under control? - ✔✔Albert Sabin
and Jonas Salk
Which procedure was first performed by Dr. Christian Barnard? - ✔✔Heart transplant from one
human to another
The allied health specialist who performs ultrasound diagnostic procedures under the supervision
of a physician is called a(n): - ✔✔Diagnostic medical sonographer
A medical doctor who specializes in the treatment of disorders of the eye is called an: -
✔✔Ophthalmologist
Which legislation most affects the which laboratory tests can be performed in a physician's office
lab? - ✔✔CLIA
What type of registered nurse has advanced training to diagnose and treat common illnesses? -
✔✔Practioner
A method of prioritizing patients so that the most urgent cases receive care first is called: -
✔✔Triage
The Father of Medicine contributed which of the following to medicine? - ✔✔Hippocratic Oath
Which of the following patients is NOT receiving care in an ambulatory center? - ✔✔A hospital
impatient
Which of the following is NOT a category of compliance for meeting standards of care? -
✔✔Physicians' rights
The health professional who provides basic patient care services, including diagnosing illnesses
and prescribing medications, is a: - ✔✔Nurse prationer
Which of the following agencies, founded in 1939, is a nationally recognized certification
agency for multiple allied health professionals? - ✔✔AMT
DO refers to which of the following physicians? - ✔✔Osteopathic physicians
Medical centers and regional and specialty hospitals are considered: - ✔✔tertiary level of care
Which of the following is NOT a key feature of the PCMH? - ✔✔Inpatient services
All of the following are examples of specific tasks that are beyond the scope of practice of
medical assistants EXCEPT one. Which is the exception? - ✔✔Giving out drug samples with
provider permission
The mental or emotional condition with respect to cheerfulness or confidence is called: -
✔✔Morale
Deciding which tasks are most important is called: - ✔✔prioritizing
Which of the following statements about professionalism is true? - ✔✔It must be practiced at all
all times in the workplace, it can lead to wages increases and promotions, Unacceptable behavior
is detrimental to the medical assistant's career
A person who is characterized by or conforms to the technical or ethical standards of a certain
profession is considered to be: - ✔✔Professional
An obstruction to professionalism could be: - ✔✔bringing personal problems to the office
The prime concern of all employees of the physicians's office should be: - ✔✔caring for the
patient
Which of the following skills would NOT be an appropriate expectation of a competent medical
assistant? - ✔✔Diagnosing common patient symptoms
Which statement best describes the relationship of administrative and clinical medical assisting
responsibilities? - ✔✔The two are equally important for maintaining a high-quality medical
practice
Which is the most important consideration in choosing a uniform? - ✔✔It should give the wearer
a professional, businesslike appearance
Which of these careers would NOT be available to a person who has had medical assistant
training? - ✔✔Respiratory therapy assistant
If managers were asked to name the most important attribute for medical professionals, what
would always be high on the list? - ✔✔Teamwork
Most tasks can be prioritized into three general categories, which of the following is NOT one of
the three? - ✔✔Those that are essential to complete that day
An incidental disclosure - ✔✔cannot reasonably be prevented, is limited nature, occurs as a
result of another use or disclosure that is permitted
Which patients should be personally escorted to examination and treatment areas and given
detailed instructions about what they are to do? - ✔✔New patients, Established patients,
Consultations
What is the best way to decide whether patients need special assistance in disrobing? - ✔✔Ask
all patients if you can be of assistance
The medical assistant should follow all the following practices regarding patient arrivals
EXCEPT: - ✔✔having patients wait in the examination room instead of the waiting room
The use of phonetic writing in the medical office can help you: - ✔✔Pronounce patients names
correctly
Which of the following should be removed from the reception area as quickly as possible? -
✔✔Angry patients
Which is NOT included on the patient information form that new patients are required to
complete? - ✔✔Summary of medical history
The way to organize appointment scheduling so that it best supports the success of the practice
to: - ✔✔Consider the preferences of the physicians
The principal advantage of using the wave method when designing the scheduling process is that
it: - ✔✔Allows flexibility to accommodate the unpredictable
When informing patients that you must postpone their appointments because of the absence of
the provider, it is good practice to: - ✔✔Give them the option of seeing another provider
A matrix in the schedule: - ✔✔prevents booking of patients during meetings and hospital rounds
If a patient has been waiting longer than _______ minutes past his or her appointment time, the
medical assistant should offer to reschedule the appointment - ✔✔15
The first prerequisite for scheduling an outpatient admission or procedure is: - ✔✔an oral or
written order for the procedure from the physician
Which type of outpatient procedures might be scheduled by the physician's office? - ✔✔MRI's,
CT scans, Blood work
The medical assistant must remember that the physician will have other types if appointments
that will need special notation in the appointment schedule, such as: - ✔✔Surgeries
A person who fails to keep an appointment without giving advance notice is called a: - ✔✔Noshow
When a requested appointment time is not available, the medical assistant should : - ✔✔explain
why the time is not available and offer a substitute date and time
When patients need a series of appointments it is best to: - ✔✔try to set the appointments for the
same day of the week at the same time
Patients may fail to appear for appointments because: - ✔✔they have been pressed for a payment
but do not have the funds to pay, they are in denial and are having difficulty facing their illness
When the physician is scheduled at outside facilities, the medical assistant must be sure to allow
time for: - ✔✔travel
Which of the following scheduling systems reduces the number of calls to the office and is
available to the patient 24 hours a day? - ✔✔Self-scheduling
Which type of scheduling system is often used in an urgent care setting? - ✔✔Open office hours
When rescheduling an appointment, which of the following needs to occur? - ✔✔Set the new
appointment time and remove the first appointment day and time
For legal purposes, what needs to occur when a patient fails to keep an appointment? - ✔✔Place
documentation in the patient health record and appointment schedule
For security reasons, stating that the doctor is unavailable is best used in which of the following
situations? - ✔✔When provider is out of town
Health records should never be left in the examination room to be picked up and read by a
patient. When using an EHR, it is important to remember to log out of the computer when you
are ready to leave the room. - ✔✔Both statements are true
A parent or guardian must accompany all the children under the age of 10 into the exam room
with no exceptions. Minors need a parent to consent to treatment in most cases - ✔✔The first
statement is false; the second is true
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