Understanding and Managing Diversity. Reading Cases and Exercises 6th Edition by Carol Harvey and June Allard [eBook PDF]

Understanding and Managing Diversity. Reading Cases and Exercises 6th Edition by Carol Harvey and June Allard Understanding Workplace diversity: Where have We Been and Where are We going? Understanding individUal pers ...

Understanding and Managing Diversity. Reading Cases and Exercises 6th Edition by Carol Harvey and June Allard Understanding Workplace diversity: Where have We Been and Where are We going? Understanding individUal perspectives of diversity . Diversity Today: Fact or Fiction? Carol P. Harvey . Diversity! Jeanne M. Aurelio and Christopher Laib . Body Ritual Among the Nacirema Horace Miner . Increasing Multicultural Understanding: Uncovering Stereotypes John R. Bowman . I AM … M. June Allard . Are You Privileged? Mark Julien and Micheal T. Stratton . White Privilege and Male Privilege: A Personal Account of Coming to See Correspondences through Work in Women’s Studies Peggy McIntosh . The Emotional Connection of Distinguishing Differences and Conflict Carole G. Parker . Exploring Diversity in Your Organization Carol P. Harvey . The Pitney Bowes’ Case: A Legacy of Diversity Management Carol P. Harvey Integrative Questions for Section I viii Contents section ii Understanding the primary dimensions of diversity: race and ethnicity . Being An Only: A Field Assignment Carol P. Harvey . Thriving in a Multicultural Classroom Michelle R. Dunlap . Since We Elected an African American President Twice, Is Racism Still an Issue in America? Joyce McNickles . Immigration Patterns: The Transition Process M. June Allard . The Coca-Cola Company: Then and Now Carol P. Harvey Integrative Questions for Section II section iii Understanding the primary dimensions of diversity: age, gender, sexUal orientation, and physical and mental challenges . How Old Should You Be to Drive a Bus? Exploring Ageism Sharon P. McKechnie . Generational Diversity in the Workplace Diane M. Holtzman, Evonne J. Kruger, and Charles D. Srock . Exploring The Gender Gap: What Are the Issues? Carol P. Harvey and Deborah L. Larsen . When Women Do Lead: Gender Bias Style Carol P. Harvey . The Paradox of Male Privilege: Toward a Gender Democracy & Democratic Manhood Steven D. Farough . Sorting Through Lesbian, Gay, Bisexual, and Transgender Issues in the American Workplace Gerald Hunt . Is This Sexual Harassment? Carol P. Harvey Contents ix . Musical Chairs M. June Allard . Professor on Wheels: A Case of Disability and Diversity Mark E. Moore and Caryl L. Martin . The Cracker Barrel Restaurants John Howard . Cracker Barrel Old Country Stores: Postscript Carol P. Harvey Integrative Questions for Section III section iv Understanding the secondary dimensions of diversity: social class, religion, appearance/ Weight, langUage/commUnication, and military service . Does Social Class Make a Difference? Carol P. Harvey . Social Class: The Fiction of American Meritocracy Colleen A. Fahy . Religion in the U.S. Workplace Kathleen M. Fisher, Jeanne M. McNett, and Pamela D. Sherer . Understanding Intercultural Communications in Today’s Global Environment Gina Ruxton and Carol P. Harvey . Communicating with a Global Call Center Exercise Carol P. Harvey . The Culture of the U.S. Air Force and Its Impact on a Mobile Training Team Case Christopher C. Butts, Elizabeth Sanz, Kizzy M. Parks, and Daniel P. McDonald . Fighting for Equal Opportunity: Women’s Changing Roles in the U.S. Military Joseph R. Bongiovi . Choosing the Board: Charting the Course with Competing Priorities M. June Allard x Contents . Appearance and Weight: Discrimination in the Workplace M. June Allard . Fairfax Metropolitan Hospital: The Candidate M. June Allard Integrative Questions for Section IV section v managing diversity in terms of the ethical, legal, media, and marketing issUes . The Ethics of Workplace Diversity Jeanne McNett . Ethics and Diversity Cases: Legal Applications in the Workplace M. June Allard . How Canada Promotes Workplace Diversity Marc S. Mentzer . A Report on the Current Health of the Media M. June Allard . Exercises in Media Diversity M. June Allard . New Business Opportunities: Changing Consumer Markets M. June Allard . Points of Law: The Bar Exam M. June Allard . Chick-fil-A and the Media Carol P. Harvey Integrative Questions for Section V section vi managing organizational change and diversity: cUrrent issUes . What Do Organizations Do to Manage Diversity? Examining Corporate Leadership, Training, Mentoring, Employee Resource Groups, and Social Responsibility Programs Carol P. Harvey . Work-Life Balance Issues: Changing When and How the Work Gets Done Carol P. Harvey Contents xi . The Six Sigma Case: Promotion at the Western Company Rana Haq . Diversity and Inclusion Awards: A Critical Examination M. June Allard . One Workplace Bully is One Too Many: The Four Faces of Bullying Andra Gumbus . A Case of Harassment, Discrimination, or Bullying? You Decide… Andra Gumbus . The Path to Inclusion: The Business Case for Diversity at Ocean Spray Carol P. Harvey Integrative Questions for Section VI section vii capstone experiences for Understanding and managing diversity . Creating a Case to Better Understand and Manage Diversity Carol P. Harvey . Creating Diversity Awareness: A Video Project Cary J. LeBlanc . Evaluating Diversity Management: Conducting a Diversity Audit Using Rubrics Carol P. Harvey Integrative Questions for Section VII