Which of the following statements about virtual communication is true?
Virtual communication eliminates the risk of misunderstandings.
Virtual communication is effective for recurring meetings when the team is geog
...
Which of the following statements about virtual communication is true?
Virtual communication eliminates the risk of misunderstandings.
Virtual communication is effective for recurring meetings when the team is geographically
separated.
Virtual communication is best used for recapping processes.
Virtual communication decreases the speed of collaboration.
RATIONALE
Virtual communication is, in fact, effective for recurring meetings when the team is
geographically separated. This is because virtual communication methods, such as
teleconferencing and video chat, allow team members in different locations and time zones
to meet as a group.
The other three statements are false. Virtual communication is not best for recapping
processes. Written communication is better for this purpose because it provides
documentation of the processes that can be referenced if needed.
Virtual communication does not decrease the speed of collaboration; rather, this speed is
increased because there is a sense of in-person exchange.
Virtual communication does not eliminate the risk of misunderstandings. It is impossible to
eliminate this risk entirely in any type of communication, but virtual communication is
prone to technical interruptions or difficulties that can cause misunderstandings.
CONCEPT
The Communication Process: Methods of Communication
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2
Psychologist Albert Mehrabian estimated that _______ account(s) for approximately one-
third of communication.
culture
tone of voice
chosen words
body language
RATIONALE
In his research, Albert Mehrabian indicated that body language accounts for 55% of our
communication, our tone of voice accounts for 38%, and our verbal accounts for only 7%.
Therefore, the correct answer is tone of voice.
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