Communication > A-Level Question Paper > SOPHIA Developing Effective Teams Milestone (All)

SOPHIA Developing Effective Teams Milestone

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Which of the following statements about virtual communication is true?  Virtual communication eliminates the risk of misunderstandings.  Virtual communication is effective for recurring meetin... gs when the team is geographically separated.  Virtual communication is best used for recapping processes.  Virtual communication decreases the speed of collaboration. RATIONALE Virtual communication is, in fact, effective for recurring meetings when the team is geographically separated. This is because virtual communication methods, such as teleconferencing and video chat, allow team members in different locations and time zones to meet as a group. The other three statements are false. Virtual communication is not best for recapping processes. Written communication is better for this purpose because it provides documentation of the processes that can be referenced if needed. Virtual communication does not decrease the speed of collaboration; rather, this speed is increased because there is a sense of in-person exchange. Virtual communication does not eliminate the risk of misunderstandings. It is impossible to eliminate this risk entirely in any type of communication, but virtual communication is prone to technical interruptions or difficulties that can cause misunderstandings. CONCEPT The Communication Process: Methods of Communication Report an issue with this question 2 Psychologist Albert Mehrabian estimated that _______ account(s) for approximately one- third of communication.  culture  tone of voice  chosen words  body language RATIONALE In his research, Albert Mehrabian indicated that body language accounts for 55% of our communication, our tone of voice accounts for 38%, and our verbal accounts for only 7%. Therefore, the correct answer is tone of voice. [Show More]

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