BUS 101 Quiz 4 - Questions and Answers

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BUS 101 Quiz 4 - Questions and Answers Job description refers to the specific location or office where a job is done. False Human resource management is the process of hiring, developing, motivating... , and evaluating people in order to achieve organizational goals. True A _____ is a study of the tasks required to do a particular job well. Job Analysis A company that uses departmentalization groups jobs under the authority of one manager for the purposes of planning, coordination, and control. True At your neighborhood Burger King, some employees take and fill orders, others prepare food, a few clean and maintain equipment, and some supervise. This process of dividing work into separate jobs and assigning tasks to workers is called: Division of Labor The standards used to determine actions acceptable to the group are called norms. True Wolfgang Reithofer, a human resource manager at an Austrian brick making company, gathers information about various jobs within the company and specifies the skills and knowledge needed to do each job well. Reithofer is responsible for: Job analyses Since the development of affirmative action programs, companies no longer require physical examinations as part of the selection process. False Recruitment is the attempt to find and attract qualified applicants in the external labor market. True When workers in a union elect their officers to represent them, it is an example of division of labor. False Process departmentalization is a grouping of jobs by activity, such as marketing, finance, and production. False [Show More]

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