MSSC Quality Certification - Questions and Answers

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MSSC Quality Certification - Questions and Answers Manufactures collect defect trend data to determine corrective action, improve production and provide ______. engineering with data to analyze The ... first step to analyze an X-bar and R chart is ______. determine that the R chart is in control The cause ______ diagram lists the problem to be solved in a box on the extreme right side with a main backbone pointing to it. Enumeration The seven quality tools contain two SPC tools. These are control charts and ______. Histograms The total process of quality control is best described by ______. the PDCA cycle (plan, do, check, act) The first step in constructing a C&E diagram is to ______. write down the problem and draw a box around it C&E diagrams help you during the ______ phase of the PDCA cycle. Plan A ______ shows how one variable of a process varies with another variable. scatter diagram A ______ is used to determine which type of defect most frequently occurs. pareto chart Who is the founding founder of modern management? Kaoru Ishikawa RFCA is especially effective in eliminating ______ that produce unplanned downtime and cause about 80 percent of manufacturing losses. high frequency failures An essential element of RCFA is the use of ______. teammates from several disciplines A ______ is a problem-solving method that organizes ideas generated from brainstorming in bite-size pieces. fishbone (cause and effect) diagram One method of improving the results of the brainstorming process is to build on ideas, this is referred to as ______. piggybacking ideas If a manufacturing line seems to have a high frequency of breakdowns, the best action to take is to perform a ______. root cause analysis The Pareto diagram usually consists of two graphs. They are ______. bar graph and cumulative frequency plot The person who might have caused the problem is the least important part of a(n) ______. corrective action report (CAR) A ______ is the culmination of events resulting from an unscheduled line stoppage or quality issue. corrective action report (CAR) [Show More]

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