1. Michelle Jewelry Company’s finance team is growing and is considering upgrading to QuickBooks
Online Advanced to take advantage of the advanced custom user permissions. The new
permissions allow you to limit a user’
...
1. Michelle Jewelry Company’s finance team is growing and is considering upgrading to QuickBooks
Online Advanced to take advantage of the advanced custom user permissions. The new
permissions allow you to limit a user’s access to which 2 groups of reports?(Select all that apply)
Basic reports
Sales and customer reports
Employee
Expense and vendor reports
Sales tax
Business overview
2. Which tier will Dianne achieve if she adds two new QuickBooks Online clients to her QuickBooks
Online Accountant account?
Silver
Gold
Platinum
Elite
Diamond
3. Dianne Doolittle has received a review on her Find-a-ProAdvisor profile listing and would like to
respond to the review. Which steps should she take to leave a response?
It is not possible to respond to reviews written on the Find-a-ProAdvisor website.
Dianne must contact ProAdvisor support to initiate the response request.
Dianne can reply to the review by selecting the Profile icon on the menu bar of QuickBooks
Online Accountant, scrolling to the “Client reviews” section and selecting “Reply to review.”
Dianne can reply to the review directly from the Find-a-ProAdvisor website by entering her
Intuit ID and password where indicated on the page.
4. What are 3 benefits of adding non-QuickBooks Online clients to your Client List in QuickBooks
Online Accountant? (Select all that apply)
You can keep all client contact info, notes, and documents in one place.
You can access all your ProConnect Tax Online clients from the same dashboard.
You can launch your QuickBooks Desktop client companies directly from the Client Dashboard.
You can create projects and tasks for non-QuickBooks Online clients in the Work tab to stay on top
of important client deadlines.
You can share documents stored in QuickBooks Online Accountant with the client.
You can add one button for conversion to QuickBooks Online through QuickBooks Online
Accountant.
5. Carla is a partner in a firm with over 40 team members who have access to QuickBooks Online
Accountant. She needs to assign a payroll specialist to work on a new client that just signed up
with the firm. She needs to: Navigate to ________ in QuickBooks Online Accountant, then _____
Payroll Specialist in the ____________. Fill in the missing steps.
Work; select; second drop-down
Team; type; Search box
Team; select; drop-down
Team; filter for; Gear icon
Work; type; Search box
6. The QuickBooks Online Accountant Work feature supports integration with which popular
communication app?
WhatsApp
Slack
Facebook Messenger
SMS Texting
7. Dianne Doolittle has opened a client’s QuickBooks Online Company from her Client Dashboard in
QuickBooks Online Accountant. She wants to see which apps are connected to the client’s
account. Where can she find this information without logging out of the client’s QuickBooks
Online account?
Gear icon > Account and Settings > Billing and Subscriptions
Client Overview > Company Setup
Client Overview > Common Issues
Left navigation > Apps
Left navigation > My Accountant
8. The search box in the Client apps screen allows you to search for apps by which 2 criteria?
Name of the app
Apps you connected
Discounted apps
Name of the client
Apps others connected
9. Which 4 features are available in the Work tab in QuickBooks Online Accountant?
You can add new clients to your client list in the Project setup screen.
You can track Projects and Tasks for your Firm’s internal work.
You can create custom Project Templates.
You can bulk-assign Project Templates to many clients.
You can create projects using predefined Quick Start Templates.
Section 4 Review Answers
Q1
Your client wants to understand the difference between cash-basis and
accrual-basis reporting. Which is the best definition of cash-basis
reporting?
Your answer:
Cash-basis reports display income as of the date the customer payment is
received/recorded and expenses as of the date a vendor bill is paid
Edit answer
Q2
Which report should you run to see a list of each customer with an open
balance and columns for the age of open balances?
Your answer:
A/R Aging Summary
Edit answer
Q3
The ____________ lists each customer with an open balance. It lists
the open invoices in different columns based on whether they
are current or how long it’s been overdue, 30, 60 and 90+ days.
What kind of report is being described here?
Your answer:
A/R Aging Summary report
Edit answer
Q4
Reports can provide a valuable insight into which three of the following:
Your answer:
Financial position of a client’s business
Results of company operations for a specific time period
Statistical information about a client’s products and services
Edit answer
Q5
Which QuickBooks subscription level or levels offer Sales reports that
can be run to show location or class?
Your answer:
QuickBooks Online Plus
Section 5 Review Answers
Q1
Which 3 of these statements are correct when creating a client request
in QuickBooks Online Accountant?
Your answer:
You can add attachments by selecting the + Add document link
The request appears in the client’s QuickBooks Online company in My
Accountant
If you wish to notify your client of your request with a QuickBooks-generated
email, select Notify client
Edit answer
Q2
Which 2 of the statements below are correct about using the client
details and dashboard screens of QuickBooks Online Accountant and
working with client company files?
Your answer:
You can import QuickBooks Online Trial Balance data into ProConnect Tax
Online to prepare tax returns via the client dashboard
You can start a new tax return from the client dashboard for non QuickBooks
Online clients or clients that are using QuickBooks Online
Edit answer
Q3
What are the 3 ways a Lead Accountant can be assigned to a client
company?
Your answer:
The client invites an accountant
A firm member creates a client company
The Lead Accountant is reassigned to another team member
Edit answer
Q4
QuickBooks Online Accountant allows you to request information from
your clients. Which 3 of the below statements are correct regarding this
feature?
Your answer:
Selecting Create client request on the Work screen begins the process
Checking the Notify client checkbox means the client will be sent an email
Selecting Create client request on the Projects screen begins the process.
Section 6 Review Answers
Q1
Where would you go to review your client’s expense account to see if
any transactions have been miscategorized?
Your answer:
Reclassify transactions in the Accountant Toolbox
Edit answer
Q2
You can find the link to the Voided/Deleted Transactions tool by
selecting the ___________________.
Which option correctly completes the sentence?
Your answer:
Accountant Toolbox
Edit answer
Q3
Why might you want to use the write off tool? Select each correct option
in the list.
Your answer:
When a client has outstanding invoices that will not be paid
Edit answer
Q4
What 2 options could you use to navigate from a client’s QuickBooks
Online company dashboard to the Exceptions to Closing Date report?
Your answer:
Go to the Accountant toolbox, then select Accountant Reports and look in the
For My Accountant section
Go to the Reports center via the left navigation and look in the For My
Accountant section
Edit answer
Q5
Which 4 of the following statements about the Trial Balance function in
QuickBooks Online are true?
Your answer:
It can be used to help prepare a tax return
It can be used to check that a client’s account balances are accurate
You can export a Trial Balance to Excel
You can export QuickBooks Trial Balance data into ProConnect Tax Online
Section 7Review Answers
Submit section
Q1
Managing inventory and avoiding out-of-stock situations is
critical to the success of this type of client.
What type of client does this best describe?
Your answer:
Retail and eCommerce
Edit answer
Q2
Which 2 team user roles have permission to view and search for apps
using the Apps tab in QuickBooks Online Accountant?
Your answer:
Firm Master Admin
Full Access Team User
Edit answer
Q3
Which subscription option, if any, includes online banking, access from
any device at any time and integration with a wide custom of apps?
Your answer:
Only QuickBooks Online Plus
Edit answer
Q4
Which 2 statements are true of wholesale billing for QuickBooks Online?
Your answer:
The practice gets billed at wholesale prices for QuickBooks Online
subscriptions
The practice gets billed, and determines the amount to bill the client
Edit answer
Q5
Which 2 statements regarding Intuit approved QuickBooks Online Apps
are true?
Your answer:
They must meet strict requirements and undergo a testing process
They must be available via the Apps screen in QuickBooks Online Accountant
Edit answer
Submit section
10. Dianne Doolittle wants to download an itemized invoice for the QuickBooks Online subscriptions
on her wholesale billing account for last month. The statement can be downloaded in which 2 file
formats?
XLS(X)
CSV
JPEG
PDF
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