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Strayer University, WashingtonBUS 302Management Fundamentals - OUTLINE

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Chapter 1 Understanding Management Video 1 What is Management? – managers make sure that projects are completed, that work is of the highest possible quality, that employees are motivated and enga ... ged, and that policies and procedures are followed; management- series of key skill sets rather than one specific role Good management is defined as: the use of key skills and practices correctly applied at the right time to help the organization reach its higher potential. What are three main areas that key management skills and practices fall within? 1. managing performance 2. managing people 3. managing business List some of the hallmarks of early management theories: Management was conceived during the Industrial Revolution when factories necessitated organizing the work of large groups of people. early management theories focused on controlling workers; There was an assumption that people inherently resisted work and needed to be prodded or even forced to do a good job. Management occurred by using power over workers through structures like hierarchy, bureaucracy and punishments to create productivity. (come a long way since the 1800s) The benefits of treating employees well include: 1. higher productivity (huge cost savings) 2. reduced turnover (huge cost savings) 3. less sick time (huge cost savings) 4. treat customers better (leading to productive innovations) 5. are more creative (leading to productive innovations) Management Fundamentals with Britt Andreatta 2 of 33How have the following key areas of management shifted over the years? ((all yields increased productivity and engagement: what does this mean for you? Well, it means that your success can be enhanced by learning and implementing modern management strategies, k [Show More]

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