Chapter 1 Understanding Management
Video 1 What is Management? – managers make sure that projects are completed, that work is of the
highest possible quality, that employees are motivated and engaged, and that policies
...
Chapter 1 Understanding Management
Video 1 What is Management? – managers make sure that projects are completed, that work is of the
highest possible quality, that employees are motivated and engaged, and that policies and procedures are followed;
management- series of key skill sets rather than one specific role
Good management is defined as: the use of key skills and practices correctly applied at the
right time to help the organization reach its higher potential.
What are three main areas that key management skills and practices fall within?
1. managing performance
2. managing people
3. managing business
List some of the hallmarks of early management theories: Management was conceived
during the Industrial Revolution when factories necessitated organizing the work of large groups
of people. early management theories focused on controlling workers; There was an assumption
that people inherently resisted work and needed to be prodded or even forced to do a good
job. Management occurred by using power over workers through structures like hierarchy,
bureaucracy and punishments to create productivity. (come a long way since the 1800s)
The benefits of treating employees well include:
1. higher productivity (huge cost savings)
2. reduced turnover (huge cost savings)
3. less sick time (huge cost savings)
4. treat customers better (leading to productive innovations)
5. are more creative (leading to productive innovations)
Management Fundamentals with Britt Andreatta
2 of 33How have the following key areas of management shifted over the years? ((all yields
increased productivity and engagement: what does this mean for you? Well, it means that your
success can be enhanced by learning and implementing modern management strategies,
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