Communication > STUDY GUIDE > Systems Technology Institute College-BSHM GE1706-PURPOSIVE COMMUNIVATION REVIEWER (All)
Systems Technology Institute College-BSHM GE1706-PURPOSIVE COMMUNIVATION REVIEWER
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Communication Processes, Principles, and Ethics Definition of Communication Axley (1984) - communication is the flow of information from one (1) person to another Deetz (1994) - viewed it as one ( ... 1) activity among many others, such as planning, controlling, and managing. • a complex process associated with sending, receiving, and interpreting messages • the art and process if creating and sharing ideas (McPheat, 2010) Communication Principles A. Communication is unavoidable - even absence has a power to imply a message - it is important to consider the unintentional message you send B. Communication operates on two levels - two (2) kinds of messages that is sent every time people communicate: o the content messages or the information about the topic under discussion o the relational messages or signals that indicates how a person feels about one (1) another - three types of relational message: [Show More]
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