supply chain mgmt final exam

 Question 1 5 out of 5 points A reading service for the visually impaired requires each reader applicant to prepare and submit a one-hour interview tape of material chosen by the service to determine whether the rea ...

 Question 1 5 out of 5 points A reading service for the visually impaired requires each reader applicant to prepare and submit a one-hour interview tape of material chosen by the service to determine whether the reader has pleasing vocal characteristics and is accent free so that it is not necessary to use the same reader every time. The reading service is trying to limit problems associated with the service characteristic of: Selected Answer: c. heterogeneity. Answers: a. tangibility. b. credence quality. c. heterogeneity. d. simultaneous production and consumption. e. flexibility.  Question 2 5 out of 5 points Which unique characteristic of services means that consumers must be present during the production? Selected Answer: b. Inseparability Answers: a. Intangibility b. Inseparability c. Heterogeneity d. Perishability e. Connectivity  Question 3 5 out of 5 points It is difficult to achieve consistency and standardization of services because of which service characteristic? Selected Answer: e. Heterogeneity Answers: a. Customization b. Simultaneous production and consumption c. Intangibility d. Perishability e. Heterogeneity  Question 4 5 out of 5 points Due to service _____, services cannot be stored, warehoused, or inventoried. Selected Answer: d. perishability Answers: a. tangibility b. variability c. intangibility d. perishability e. heterogeneity  Question 5 5 out of 5 points To see the cost results, you would access the _____________. Selected Answer: e. Solutions Tabâ ¨ Answers: a. Requirements Tab b. Parameters Tab c. Results Tab d. Resources Tab e. Solutions Tabâ ¨  Question 6 5 out of 5 points Which of the following is not shown as a basic condition used in SNP Optimizer planning? Selected Answer: e. All the above are shown as basic conditionsâ ¨ Answers: a. Transportation Costs b. Fines for non-delivery c. Storage Costs d. Fines for Delay e. All the above are shown as basic conditionsâ ¨  Question 7 5 out of 5 points Generally, the Optimizer will create a ____________ with the lowest amount of expenses considering the costs. Selected Answer: a. Perfect solution Answers: a. Perfect solution b. Minimization Proposal c. Optimized Proposal d. Minimal Plan e. Delivery solution  Question 8 5 out of 5 points When some part of Demand cannot be covered, this amount is marked as ___________ in the Planning Book. Selected Answer: b. Supply Shortages Answers: a. Unprocessed Orders b. Supply Shortages c. Unfilled Requirements d. Delayed Production e. Inventory Underage  Question 9 5 out of 5 points According to Disney el al, What is a replenishment, forecasting , and customer inventory management supply chain? Selected Answer: d. Type III Answers: a. Type 0 b. Type 1 c. Type II d. Type III e. Type IV  Question 10 5 out of 5 points According to Disney el al, What is a replenishment and forecasting supply chain? Selected Answer: c. Type II Answers: a. Type 0 b. Type 1 c. Type II d. Type III e. Type IV  Question 11 5 out of 5 points Type III According to Disney el al, What is a replenishment, forecasting , customer inventory management, and distribution planning supply chain? Selected Answer: e. Type IV Answers: a. Type 0 b. Type 1 c. Type II d. Type III e. Type IV  Question 12 5 out of 5 points Which of the inventory accuracy metric relates to the initial count results before the inventory team carries out any stock reconciliation? Selected Answer: a. Unadjusted inventory accuracy Answers: a. Unadjusted inventory accuracy b. Adjusted inventory accuracy c. Net variance d. Absolute variance  Question 13 5 out of 5 points According to the book, Picking Efficiency % is a __ metric. Selected Answer: b. Level 2 Answers: a. Level 1 b. Level 2 c. Level 3 d. Level 4 e. Level 5  Question 14 5 out of 5 points According to the book, number of pallets/ cartons stored/days of product in storage is a __ metric. Selected Answer: c. Level 3 Answers: a. Level 1 b. Level 2 c. Level 3 d. Level 4 e. Level 5  Question 15 5 out of 5 points According to the book, profitability/net revenue is a __ metric. Selected Answer: a. Level 1 Answers: a. Level 1 b. Level 2 c. Level 3 d. Level 4 e. Level 5  Question 16 5 out of 5 points The SNP heuristic plans the ______________ throughout the supply chain and gives you an overview of the products to be procured or produced at each location, in the form of long-term planning. Selected Answer: c. Constant flow of Materials Answers: a. Constant demands of Locations b. Constant demand of Products c. Constant flow of Materials d. Constant flow of information e. Constant flow of orders  Question 17 5 out of 5 points The final SNP Plan consists of all the following objects except ___________. Selected Answer: d. SNP Production Orders Answers: a. Purchase Requisitions b. SNP Planned Orders c. SNP Stock Transfers d. SNP Production Orders