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Learner Guide – BSBHRM512 Develop and manage performance-management processes

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1. Performance objective You will need to demonstrate the skills and knowledge required to develop integrated performance management processes. 2. Assessment description In response to a simulated... business scenario, you will analyse business and operational plans and use information from key stakeholders to develop objectives and processes for performance management. You will then develop plans to implement processes. Finally, you will provide a written reflection on the activities you undertook to complete the assessment task. 3. Procedure Part A 1. Review the following scenario: You are the new HR General Manager at Australian Hardware. In order to help the organisation realise its strategic goals, you will need to ensure a coordinated and integrated approach to performance management across the organisation. You will need to: ● analyse organisational plans and policies ● create objectives for performance management and develop integrated processes ● consult with line managers and other management stakeholders to ensure support and smooth implementation ● plan the effective implementation of performance management processes. In undertaking this activity you will be guided by your knowledge of building organisational capability and managing talent to achieve both shorter and longer-term organisational goals. 2. Review the Australian Hardware simulated business information provided in the Assessment Appendices and analyse the organisational documents – such as strategic and operational plans – in order to understand the Australian Hardware simulated business, including its vision and strategic objectives. Identify objectives and policies to be addressed in integrated performance management processes that you will develop for implementation. 3. Develop at least three objectives for performance management to support the Australian Hardware organisational strategy. These objectives could address areas of performance management such as KPI setting, ongoing performance monitoring and Learner Guide – BSBHRM512 Develop and manage performance-management processes management and performance appraisals. Record these objectives in the first table in the planning template provided in Appendix 1. 4. Design a process – such as methods, a set of procedures or tools – to assist managers to develop KPIs for the employees reporting to them. Ensure that the performance management process is flexible enough to cover the range of employment situations that exist within the Australian Hardware simulated business. 5. Arrange with your assessor to role-play consultation with two managers (a line manager and the Chief Operating Officer) to ensure objectives, and processes for developing KPIs are understood, agreeable and feasible for managers to implement. Ensure you act during your consultation in a way designed to ensure support for your processes. Be prepared to demonstrate your knowledge of the role of HR in building organisational capability, contributing to the development of a learning organisation, and achieving organisational success. Note: As a result of consultation, you may need to a [Show More]

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