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BUS 341 Conflict_Resolution_Final Milestone Test 2022 -A Grade | BUS341 Conflict_Resolution Final Milestone Test 2022

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You passed this Milestone 21 questions were answered correctly. 4 questions were answered incorrectly. 1 In conflict resolution, putting the focus on a party's specific actions rather than the par ... ty's innate qualities is called which of the following? You-statement Reaction vs. response Identity vs. action I-statement CONCEPT I-Statements 2 Lincoln Technologies is a large corporation with its main office located in a small town. Within the main office, the managers of several departments work together to make sure that the overarching goals of the corporation are being met. It's not uncommon for employees of one department to seek out a manager of a different department if their own manager is unavailable, and the managers hold a "lunch and learn" meeting every Friday that highlights what a department is working on. This ensures everyone in the office has an opportunity to become familiar with everyone else's work. Lately, however, there have been some arguments among the managers about how the individual departments are performing, and how to increase overall sales. Which conflict resolution process might an intervener suggest, based on the workplace culture? 7/30/2020 Sophia :: Welcome https://www.sophia.org/spcc/conflict-resolution-2/milestone_take_feedbacks/5255668 2/12 Mediation Arbitration Collaborative law Shuttle diplomacy CONCEPT Workplace Cultures 3 When a woman demonstrates a headstrong personality, this is traditionally considered __________ in the United States. gender neutral gender appropriate a feminine trait gender inappropriate CONCEPT Masculine and Feminine Traits 4 Which conflict resolution element below is likely to require repetition in a process before an effective agreement can be developed? Deciding on a style of mediation Requesting mediation for the conflict 7/30/2020 Sophia :: Welcome https://www.sophia.org/spcc/conflict-resolution-2/milestone_take_feedbacks/5255668 3/12 Identifying interests Acknowledging a need for a resolution process CONCEPT Resolution Requires Repetition 5 A property line conflict between neighbors Prakhash and Elliott escalated as the years went on. The police were called frequently to deal with loud arguments and acts of vandalism between the two. Officer Graves recently referred Prakhash and Elliott to a community mediation center. Officer Graves, who had some conflict resolution training, told the center director that the conflict was at the crisis stage. Which of the following best describes why the police officer described the conflict as being at the crisis stage? Acts of intentional harm had occurred. The police had been called many times. The parties were not in contact with each other. The dispute had gone on for a long time. CONCEPT Crisis 6 Which of the following examples is demonstrative of the original definition for "family" in U.S. culture? A single parent and his/her children All members of a group who share a lifelong bond Any group residing in the same household [Show More]

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You passed this Milestone 16 questions were answered correctly. 8 questions were answered incorrectly. 1 Which one of the following conflict resolution processes is most appropriate when parties are...

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