Yvonne Wallace
Homework Topic 3
Advanced Patient Care
Sept 16, 2020
Explain multicultural communication and its origins.
Multicultural communication describes “a society that contains several cultural or ethnic
gro
...
Yvonne Wallace
Homework Topic 3
Advanced Patient Care
Sept 16, 2020
Explain multicultural communication and its origins.
Multicultural communication describes “a society that contains several cultural or ethnic
groups, that may live alongside one another, but each cultural group may not necessarily
have engaging interactions with each other” (Schriefer, 2016). The purpose of multicultural
communication is to bring together relatively unrelated cultural groups to establish a clear
understanding of how people from different backgrounds can communicate effectively.
Compare and contrast culture, ethnicity, and acculturation.
According to Falvo (2011), “culture is the characteristic pattern of attitudes, values, beliefs,
and behaviors shared by members of society or population.” It is common that ethnicity and
culture are used in adjunction with one another; however, they do not always share the
same commonality. Ethnicity is described as “biological and racial; common social and
cultural heritage passed on to each successive generation” (Falvo, 2011). This is an
important distinction because culture represents a series of specific customs and traditions
recognized within a group, but they may not share the same biological make up. This leads
to acculturation, “a term related to the individual’s adaptation to the customs, values, and
behaviors of a new culture” (Falvo, 2011). This term can aptly describe how those who aren’t
raised in the United States or immigrated at a late age, can adapt to American culture. Their
culture of origin may be different, even ethnicity, but they can learn and adapt new
traditions from other cultures.
Explain how cultural and religious differences affect the health care
professional and the issues that can arise in cross-cultural communications.
Many patients from different cultural or religious backgrounds have experienced both
positive and negative healthcare interactions; however, it is the negative experiences that
drive how they continue to interact with health care professionals especially if the health
care professional exhibits familiar behaviors that trigger defensive responses from the
patient. “As a result, health care professionals of a different culture may have difficulty
understanding the patients’ apparent hostile or defensive response that will appear to be
unjustified” (Falvo, 2011). This create issues with further communication that inhibit any
potential teaching opportunities.
Discuss family culture and its effect on patient education.
Family culture plays a significant role in how patient education is received and adhered to as
it relates to preservation of health. According to Falvo (2011), “it is important to consider the
influence of family members on the patient’s health behaviors, and to include in patient
teaching as appropriate.” The patient’s beliefs and perspectives originate from factors
related to home life to include religious or cultural health practices. This can influence how
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the patient will integrate new health information into their lives and how likely the family will
support any necessary changes needed to alter their current health status.
List some approaches the health care professional can use to address religious
and cultural diversity.
“Health care professionals must be willing to alter their own behavior, attitudes and
communication styles and to examine their own biases and stereotypes” (Falvo, 2011). In
addition to self-awareness, the healthcare professional must demonstrate the ability to learn
about the different cultures, avoid making assumptions, build trust and rapport, overcome
any language barriers using interpreters, and practice active listening.
List the types of illiteracy.
According to our text (as cited by Irwin, 1991), “literacy is described as the individual’s
ability to read, write, and speak English, and compute and solve problems at levels of
proficiency necessary to function on the job and in society, to achieve one’s goals and
develop one’s knowledge and potential” (Falvo, 2011). There are different types of illiteracy
to include functional, informational, cultural, financial, emotional and healthcare illiteracy.
Discuss illiteracy as a disab
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