Practice Test Questions - Salesforce
Admin Exam with Complete Solutions
In which section of the salesforce setup menu can you find the locacle and how many licenses are
remaining? - ✔✔Company Information
Can you dele
...
Practice Test Questions - Salesforce
Admin Exam with Complete Solutions
In which section of the salesforce setup menu can you find the locacle and how many licenses are
remaining? - ✔✔Company Information
Can you delete user records? - ✔✔No
If the organisation locale has been set to 'English (United States)' and the user record locale is set to
'French (Canada)' which locale is used? - ✔✔The user locale overrides the org locale so French (Canada)
is the locale for the user
When creating a user an error is displayed saying the username is already in use but you can't find the
username in your Salesforce org, what could be the cause of this? - ✔✔The username is in use in
another Salesforce org and you must pick another username
A user is searching for a record using the global search but they can't find the record although a
colleague with the same security settings using the same keywords can. What could be the cause? -
✔✔When the user is searching, they are not searching the correct objects, they need to click search
all/search more option after searching
What is the maximum number of users you can create at one time using the Salesforce "Add Multiple
Users" option? - ✔✔10
What do the user account settings do? - ✔✔Determine what features and records the user can access
What information is in each user account? - ✔✔Username, email address, First and last name, license,
profile, role (optional)
How is org access granted? - ✔✔IP Ranges, Login Hours
How is object access granted? - ✔✔Profiles
How is record access granted? - ✔✔Role hierarchy
How is field access granted? - ✔✔Field level security
What action can a user take on the Contact object with Profile level CRED Permissions and OWD set to
Private? - ✔✔Create new contacts, but Read, Edit or Delete only contacts they created.
What action can a user take on contact object with profile level CR permissions and OWD set to Private?
- ✔✔Create new contacts, but read only contacts they created
What action can a user take on contact object with profile level CRED permissions and OWD set to
public read only? - ✔✔Create new contacts, read all contacts, edit, and delete contacts they created.
Editing or deleting contacts they don't own will result in an insufficient privileges error.
What action can a user take on contacts if profile access is removed and OWD is public read only? -
✔✔Nothing. Profile access is restricting view of any contact, anywhere in the system
What action can a user take on contacts if profile access is CRED and OWD is public read-write? -
✔✔Create, read, edit, and delete all contacts in Salesforce
What action can a user take if profile access is CR and OWD is public read-write? - ✔✔Create and read
any contact, but not edit or delete any contacts
Can OWD open up user profile permissions wider? - ✔✔No, OWD can never grant users more access
than they have through user profile permissions
What does Role Hierarchy do? - ✔✔Extends access to records when OWD is set to anything more
restrictive than Or read/write
What are sharing rules used for? - ✔✔Opening up record access horizontally to users when org wide
defaults are more restrictive than public read/write
What three items do record types control? - ✔✔Business processes, page layouts, and picklist values
Can you edit a standard profile? Can you delete it? - ✔✔No, but you can clone a standard to make a
profile
What 5 branding settings can users customize? - ✔✔Density settings, top navigation bar, chatter
branding, lightning chrome extension
What branding can admins/developers customize? - ✔✔default density settings, org wide themes and
branding, report chart picklist colors, app and navigation layouts, record page layouts, my domain, email
templates, mobile branding
Can you make a multi-select picklist a controlling field? - ✔✔No
Which two field types can't be a dependent field? - ✔✔Standard picklist, checkbox
Can you create roll up summary fields from a lookup field? - ✔✔No
What is the maximum number of columns you can have on a related list? - ✔✔10
What function does assigning record types on profile allow? - ✔✔Create/edit permission for records
with that record type
What happens when you delete a custom field? - ✔✔Dependent information, escalation, and
assignment rules are impacted
How long are deleted fields kept in Salesforce? - ✔✔15 days
What factors will prevent deletion of a custom
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