APM Service NowWhat does Application Portfolio Management Provide? - ✔✔-Scoring algorithms that
generate reports about application values and health of IT infrastructure
-Metrics that illustrate the business benefits o
...
APM Service NowWhat does Application Portfolio Management Provide? - ✔✔-Scoring algorithms that
generate reports about application values and health of IT infrastructure
-Metrics that illustrate the business benefits of each application
-An inventory of a customer's software applications
How does ServiceNow's APM work? - ✔✔-It helps you decide whether to invest,
sustain, or replace applications
-It allows you to identify redundancies and decrease budgetary costs
-It provides comprehensive understanding of the applications in your organization
APM integrates with these other ServiceNow offerings: - ✔✔-Project portfolio
Management
-Surveys and assessments
-Financial Management
APM integrates with ITSM in order to: - ✔✔Asses the incidents, problems, and changes
for the applications
APM integrates with PPM in order to: - ✔✔Track execution of strategic goals and
recommendations
APM integrates with IT Financial Management in order to: - ✔✔Assess application costs
and associate breakdowns
What does Service Mapping provide to enhance APM's capabilities? - ✔✔It uses a topdown approach to identify the specific hardware and software CIs that support a
particular service
Who are the ideal users of APM? - ✔✔Enterprise Architects
Two deployment-specific plugins require you to make an activation request through HI.
Which is one of the plugins? - ✔✔The business planner plugin
The business planner (com.snc.apm.business_planner) plugin is used to : - ✔✔Access
the Business planning portal
You can activate Performance Analytics solutions and in-form analytics on instances
that have not licensed PA, but with these limitations: - ✔✔-You cannot create new
indicators
-You cannot collect data older that 180 days
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