WGU C427 PA QUESTIONS AND
ANSWERS 100% PASS
A patient presents to the inpatient unit following surgery. The receiving nurse has not heard a
report from the operating room (OR) nurse. The patient is experiencing great
...
WGU C427 PA QUESTIONS AND
ANSWERS 100% PASS
A patient presents to the inpatient unit following surgery. The receiving nurse has not heard a
report from the operating room (OR) nurse. The patient is experiencing great discomfort, and the
receiving nurse wishes to see the documentation for any pain medication given by the previous
nurse. The leadership has not achieved meaningful use stage 2 yet.Which point of care system
software will improve communication? ✔✔Electronic medication administration record
A medical facility meaningful use objective is to develop a health IT system. The medical facility
objective is to improve patient engagement. In order to improve patient engagement it will be
necessary to communicate with patients through a patient portal.What will be needed for this
implementation? ✔✔Interoperability protocols
Leadership at a healthcare organization implements a new electronic healthcare record system
without performing appropriate workflow analysis. The staff stopped using the system within one
week and the implementation was unsuccessful.What is the primary issue that contributed to the
implementation's failure? ✔✔Lack of communication from management
A health center attempted to update its electronic health record processes to reduce medication
errors. However, this implementation did not appear to affect the medication error rate.Which two
systems should be used to evaluate the impact on the error rate? Choose 2 answers ✔✔Risk
management incident system
Computerized physician order entry system
A patient is at high risk of stroke. The patient's physician is concerned about adherence to the
recommended weight loss and diet recommendations. The physician is on an integrated hospital
management information system (HMIS).Which documentation format will ensure accurate and
timely data is presented to the physician? ✔✔Data sent to the HMIS from a wearable device that
tracks in real time
A hospital realizes patients are expecting access to personal health records on demand. In response,
they want to build a mobile health application that would be widely adopted and meet the needs
of the majority of the patients.Which feature of the mobile healthcare application should be the
focus to meet these goals? ✔✔Security and ease of use
As part of an enterprise implementation of a new electronic health record, a healthcare organization
decides to migrate 10 years of legacy data from the previous system into a cloud.What are two
benefits to this organization by doing this?Choose 2 answers ✔✔Decreased data storage costs
Preservation of the longitudinal patient record
Social media has changed the way patients access and share medical information. One of the most
active groups of information seekers is made up of those who suffer from rare or chronic
conditions.What does this new technology offer these patients? ✔✔Communication with people
who have similar conditions
A patient diagnosed with cancer is searching the Internet for more information about the
condition.Which website would be helpful to this patient? ✔✔Online support group of patients
with the same condition
The agendas of providers, case managers, and the administrative support staff within the healthcare
system creates for a competitive priority. Which information technology integration offers
balance? ✔✔Workflow integration
A facility that meets Meaningful Use Stage 2 will have implemented a patient portal. Which
advantage can the facility expect from increased patient engagement? ✔✔Improved health literacy
The managers at a healthcare organization are trying to improve service to their patients. They
need to use the best suited software to retain existing patients and attract new patients.Which
system should be used? ✔✔CRM
An orthopedic hip replacement patient has a five-day stay and is discharged home. The patient
calls the hospital's medical affairs office with concerns about the care provided by the nurses on
the orthopedic care unit.Which system should be used to document this complaint?
✔✔Customer/patient relationship management system
A medical center provides teleconference services to consult on stroke patients. During one of the
sessions, the video signal was lost and doctors had to call IT to fix the problem. After the problem
was resolved, the IT technician remained present during the teleconference and overheard the
patients' diagnoses and treatment plan. Later, the IT technician discussed specific details about the
case he had overheard with his coworkers.Which privacy violation took place? ✔✔Employee
failed to follow procedures outlined in HIPAA training
A leader of a steering committee at a local hospital is overseeing the implementation of a
computerized physician order system. In addition, the team leader is working with the marketing
department to advertise the benefits of the system to providers who may be hesitant to embrace
the new technology.What is one benefit to providers? ✔✔Saving charting time by bundling orders
A chief nursing officer noticed that the number of patient complaints after discharge from the
cardiac medical unit increased over the past three months. The director of client services is
requested to identify the top reasons for patient complaints.Which tool should be used to obtain
this information? ✔✔Customer relationship management software
During the transition process to a new electronic health record (EHR) system, administration
expects benefits and challenges to the current patient care process. Which two financial challenges
are a direct result of the change process? ✔✔Productivity
Outpatient revenue
A nurse leaves a telephone message for a patient that lists the next appointment date, the patient's
medical condition, and the treatment plan.Ho
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