PGA 3.0 Level 2 Study Guide Questions and Answers 100% Pass

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PGA 3.0 Level 2 Study Guide Questions and Answers 100% Pass The vision, core values, and mission statement of a golf facility should be developed concurrently with establishing a facility-wide busi ... ness plan that includes concrete goals with strategies for meeting them. (T/F) ✔✔True What department is considered the core business unit of most facilities? ✔✔Golf Operations Policies and procedures are port of which support element of the golf operation's organization? ✔✔Systems What is the most accurate description of the relationship between the facility's business plan and the golf operation? ✔✔Golf Operation is very core and center of the golf business plan What is the principal focus of golf operations? Systems Operational Manual ✔✔ What combination of interaction strategies would be the first choice for promoting a positive facility-wide culture? ✔✔Involving and Supporting From a functional perspective, a vendor is what kind of resource? ✔✔Financial What must exist for a facility to have a positive culture? ✔✔Resources What would a typical organizational chart of a golf operation show? ✔✔Staff roles and the relationships between them What is the most likely determinant of the complexity of a facility's organizational chart? ✔✔Size of facility and number of resources What determines the complexity of a facility's organization chart? Size of facility, number of services offered, type of facility, mission ✔✔ Staff is considered a tangible facility resource? (T/F) ✔✔True What intangible resource is key to enabling and facilitating peak performance? ✔✔Culture How can facilities foster a positive culture of improvement? ✔✔Open communication and discussion How can a facility foster a culture of improvement? ✔✔Evolving / Everyone on board "Identify staffing needs" is one of the staf [Show More]

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