IHI PS 103 Questions and Answers
Already Passed
Human factors is the study of:
(A) Interactions among humans
(B) Interactions between humans and machines
(C) Interactions between humans and the environment
(D) All
...
IHI PS 103 Questions and Answers
Already Passed
Human factors is the study of:
(A) Interactions among humans
(B) Interactions between humans and machines
(C) Interactions between humans and the environment
(D) All of the above ✔✔(D) All of the above
Which of the following is an example of unconscious processing by the brain?
(A) Optical illusions
(B) Skipping a step on a checklist to save time
(C) Mistaking one drug for another because of look-alike packages
(D) A and C ✔✔(D) A and C
When attempting to decrease the risk of error, it's important to use human factors principles
because:
(A) If you understand the factors that cause people to make mistakes, you can hire safer
providers.
(B) If you understand human factors principles, you can ensure your system is perfectly safe.
(C) If you understand the factors that affect human performance on critical tasks, you can design
a safer system.
(D) If you understand human factors principles, you can always justify using the latest
technology at the bedside. ✔✔C) If you understand the factors that affect human performance on
critical tasks, you can design a safer system.
You visit the local convenience store looking for a refreshing drink on a pleasant day. You know
that you want a new type of cola beverage you've heard advertised on the radio, and reach into
the refrigerator for what you think is the caffeine-free version of that cola. After you pay, pop the
can, and begin drinking, you find that you purchased the sugar-free version instead (whoops!).
What most likely contributed to this error?
(A) Look-alike cans/labels
(B) The ad on the radio
(C) The cost of the beverage
(D) The weather outside ✔✔(A) Look-alike cans/labels
At the end of a double shift, an experienced nurse with an excellent track record gives a
medication to the wrong patient. Based on human factors principles, what would you guess was
the biggest contributor to this error?
(A) The nurse's training was out-of-date.
(B) The nurse was prone to error because she was tired.
(C) The nurse had become complacent and stopped trying hard.
(D) The nurse deliberately ignored protocol. ✔✔(C)
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