Communication > QUESTIONS & ANSWERS > Communication skills. Chapter 4 Exam Questions with accurate answers, 100% Approved. (All)

Communication skills. Chapter 4 Exam Questions with accurate answers, 100% Approved.

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Communication skills. Chapter 4 Exam Questions with accurate answers, 100% Approved. Which term refers to the act of successfully sharing information between two or more people so that the infor ... mation is understood? - ✔✔-Effective communication The _____ is the communication with a client that determines the client's needs and how to achieve the desired results. - ✔✔-Client consultation Which term refers to bundles of hair dyed to match particular haircolor shades offered by a manufacturer? - ✔✔-Swatches You should ask your clients how much time they want to spend on their hair each day as part of which step of the 10-step consultation method? - ✔✔-Review the client's lifestyle Listening to the client and then repeating, in your own words, what you think the client is telling you is known as: - ✔✔-Reflective listening Generally, clients are asked to reschedule an appointment if they are more than ____ minutes late. - ✔✔-15 minutes If a client scheduling mix-up occurs, you should: - ✔✔-R [Show More]

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