NCOA Module 1 Test Questions and
Answers Graded A
Course Introduction - While speaking to his ALS class, SSgt Baldwin says, "This doesn't count
toward course completion; however, you should prepare as if it did. It is
...
NCOA Module 1 Test Questions and
Answers Graded A
Course Introduction - While speaking to his ALS class, SSgt Baldwin says, "This doesn't count
toward course completion; however, you should prepare as if it did. It is a way for you to
measure how well you understand the material prior to taking the final."
SSgt Baldwin's comments BEST identify ________.
a. progress check
b. formative exercise
c. summative evaluation ✔✔b. formative exercise
Course Introduction - TSgt Irwin is a member of Security Forces and is married with two
children. She just received her course materials. While reviewing the material, she begins to
wonder how she will get it done with her work schedule and getting everything done at home.
She spoke with her husband about helping out around the house and with the kids while she was
doing her course work. This allowed her to complete the course within the allotted time.
TSgt Irwin's actions BEST illustrates __________ and its impact on her effectiveness.
a. self-discipline
b. procrastination
c. dealing with distractions ✔✔c. dealing with distractions
Course Introduction - While speaking with a fellow instructor concerning student performance,
TSgt Ford says, "TSgt Lacey worked hard during the class, she didn't let anything interfere with
homework, participated in class, and did a great job with her speaking assignments. She took
good notes, shared with the flight and organized study sessions. Her leadership probably helped
her and her peers score well on the final exam. She will most likely use the information she
learned once she returns to her home station."
TSgt Lacey's effective/ineffective use of ____________ will MOST LIKELY ___________ her
effectiveness.
a. time management; enhance
b. time management; degrade
c. keys to successful learning; enhance
d. keys to successful learning; degrade ✔✔c. keys to successful learning; enhance
Airmanship - TSgt McKinney notices there are too many discrepancies and her section is not
taking the upcoming base inspection seriously. She briefs, "You've shown poor performance and
your work is below standards, you've not been candid in your work and you haven't been holding
each other responsible for completing tasks on time. It's disappointing you haven't taken any
ownership and pride in this organization to get us to pass this base wide inspection."
TSgt McKinney's comments BEST identifies _____ and its impact on mission effectiveness.
a. direction, discipline, and recognition
b. integrity first
c. respect ✔✔b. integrity first
Airmanship - TSgt Ohler is SSgt Robertson's mentor. SSgt Robertson says, "A1C Rivera isn't a
very hard worker. When I have a task, I complete it immediately. He takes his time and gets the
work done no earlier than the deadline." TSgt Ohler replies, "What is the quality of his work?"
Robertson says, "It's great, I never have to go back to him for corrections." TSgt Ohler replies,
"Rivera may not work to your expectations, but he is more than capable of completing whatever
you ask of him. Sit down with him and get to know him better, ask about his ideas and concerns.
Include him in the process of the tasks you give him."
This scenario BEST illustrates TSgt Ohler's understanding of ___________ and its impact on the
subordinate.
a. Respect
b. Hardiness of Spirit
c. Excellence In All We Do ✔✔a. Respect
Airmanship - You're stationed at a high ops tempo location. You find out your squadron is
notified of a real-world support mission that requires you and your section to work even longer
hours with no days off. As you prepare yourself mentally for this overwhelming challenge, you
remember you've done this before. This is about mission accomplishment and effectively getting
the job done. Your priority is to focus on keeping your team motivated to help move forward
during this demanding time.
Your use/misuse of ________ will MOST LIKELY _____ mission effectiveness.
a. Profession of Arms; increase
b. Profession of Arms; decrease
c. Moral Courage; increase
d. Moral Courage; decrease ✔✔a. Profession of Arms; increase
Critical Thinking - During a conversation with his subordinate about intellectual standards that
are known across the board, TSgt Cactus says, "Think about a dispute or a point that hasn't been
voiced yet. A problem might meet all the preceding criterions, but is only offered from one
viewpoint."
TSgt Cactus' comments BEST identify the universal intellectual standard of
_________________.
a. breadth
b. precision
c. relevance ✔✔a. breadth
Critical Thinking - TSgt Cody is the manager of a large project. His boss mentioned a concern
with the amount of money spent on the project. After gathering the data, the report reflected not
only funding for his project but also funding for another program. He asked the questions: How
is the other project connected to the money spent on my project and how does that bear on the
issue?
This scenario BEST illustrates the use of the ____________standard.
a. relevance
b. fairness
c. clarity ✔✔a. relevance
Critical Thinking - Over the last several months, leadership has been concerned about high
expenditures in logistics. TSgt Tomlin is tasked with investigating the situation and making
sense of the budget issues by providing specifics on the items purchased. After his analysis, he
reports to his leadership by saying, "I've skimmed the logistics section paperwork and the
expenditures seem justified. Some of the purchases are for consumables and others are for new
equipment items."
TSgt Tomlin's use/misuse of ___________________ will MOST LIKELY
_______________________ mission effectiveness.
a. logic enhance
b. logic hinder
c. precision enhance
d. precision hinder ✔✔d. precision hinder
Adaption-Innovation Theory - TSgt Legacy states to his team members, "Each of you may
approach problems from different viewpoints. Some of you may be more innovative, while
others may be more adaptive. One is not better than the other, it is based on your preference."
SSgt Chase raises her hand and says, "Well, what if you are more adaptive and the problem
requires a more innovative solution?"
TSgt Legacy's comments BEST identify________.
a. style
b. level
c. cognitive gap ✔✔a. style
Adaption-Innovation Theory - TSgt Finch says to SSgt Ruth, "You seem quiet and distant this
week. What's going on?" Ruth replies, "I don't like the way others on my team can't break away
from the regulations and processes to find solutions. It's not my way of doing things and it causes
me to shut down." Finch says, "We're all working toward the same goal, so even though their
way may not be the way you prefer to solve problems, let's at least consider what the others bring
to the table and try to meet them somewhere in the middle." Several days later, TSgt Finch
notices an improvement in the relationship between SSgt Ruth and the rest of the team.
TSgt Finch's final comment BEST illustrates _______ and its impact on subordinate
effectiveness.
a. coping
b. bridging
c. problem Bs ✔✔b. bridging
Adaption-Innovation Theory - TSgt Jasper has worked with many teams over the years.
Currently, he is assembling a group of individuals tasked to implement a new tracking system in
the work center. This project is a high priority and he needs to implement a strategy with lasting
results. In hopes of being successful, he assembles a team with strongly adaptive to strongly
innovative style preferences.
TSgt Jasper's understanding/misunderstanding of ________will MOST LIKELY _____ mission
effectiveness.
a. A-I Theory continuum; enhance
b. A-I Theory continuum; hinder
c. coping behavior; enhance
d. coping behavior; hinder ✔✔a. A-I Theory continuum; enhance
Full Range Leadership - TSgt Bodine is finishing his tour as a PME instructor at the NCO
Academy. He says, "A person's leadership effectiveness is influenced by their brainpower, selfassurance, willpower, reliability, and friendliness. Although a lot of people may disagree with
me, I can always tie a leader's effectiveness back to these attributes."
This scenario BEST identifies the ______________ theory of leadership.
a. skills
b. style
c. trait-based ✔✔c. trait-based
Full Range Leadership - TSgt Grant is the NCOIC of Information Technology. He is a
pioneering leader when it comes to state-of-the-art problem solving. He teaches and encourages
his subordinates to do the same: be inventive and creative in problem solving techniques.
This scenario BEST illustrates the _______ leadership behavior.
a. Individualized Consideration
b. Inspirational Motivation
c. Intellectual Stimulation ✔✔c. Intellectual Stimulation
Full Range Leadership - TSgt Hanover is an enthusiastic PME instructor at the NCO Academy.
He consistently uses logic to personalize his lesson plans and encourages others to do the same.
His actions and words influence those around him to put forth additional efforts to advance their
own self-development.
TSgt Hanover's use/misuse of the_______ leadership behavior will MOST LIKELY________
NCO effectiveness.
a. Intellectual Stimulation; hinder
b. Intellectual Stimulation; enhance
c. Inspirational Motivation; hinder
d. Inspirational Motivation; enhance ✔✔d. Inspirational Motivation; enhance
Comprehensive Fitness - TSgt Roderick calls SSgt Sway into his office and says, "I just want to
give you some advice since you seem a little stressed." Sway replies, "Has it been showing?"
Roderick says, "While these changes are occurring you have to be prepared to develop and apply
information. Don't forget you also have to be adaptable, open-minded, and mentally ready for the
changes."
TSgt Roderick's comments BEST identify the ______ tenet of mental fitness.
a. awareness
b. adaptability
c. positive thinking ✔✔c. positive thinking
Comprehensive Fitness - While dispatching first-responders, SSgt Hagel says, "It's remarkable to
me that our responders are able to endure all of the stress associated with their daily operations."
TSgt Salas replies, "They've embraced our organizational values and are fully capable of
bouncing back from failure. This helps them view the situation for what it truly is, which aids
them in dealing with unpredictable and complex situations that might seem to be intolerable."
TSgt Salas' comments BEST illustrate _____ fitness and its impact on mission effectiveness.
a. physical
b. social
c. spiritual ✔✔c. spiritual
Comprehensive Fitness - Over the past month the team has been upset with some of the decisions
made by SSgt Disbrow. TSgt King explains to his team, "Disbrow was put in the project lead
position because she has the ability think deeply prior to making an impulsive decision...that's
exactly what we need because we don't know what to expect. You all saw during our last
deployment she related to the local community, which led to building trust with the local
nationals and established lines of communication."
Because TSgt King understands/misunderstands _____ fitness, his actions will MOST LIKELY
_____ NCO effectiveness.
a. social; increase
b. social; decrease
c. mental; increase
d. mental; decrease ✔✔a. social; increase
Team Building - During a team building training session, TSgt Cole played a game with his
teammates called "name that team role". TSgt Cole began by mentioning, "This person is great at
bringing up new ideas, they are able to see outside the box and are aggressive with new ideas.
What type of team role does this person personify?"
TSgt Cole's comments BEST identify a/an_____.
a. creator
b. advancer
c. flexer ✔✔a. creator
Team Building - TSgt Hernandez is in the dining hall talking to one of his buddies, TSgt White
who works in another section. He asks White, "How does your supervisor provide opportunities
for your growth?" White tells him, "My supervisor is always training me and encouraging me to
join the 5/6 because he does a lot of good things in the Top III. He praises me when I do well and
also counsels me to get on the right track. He is always there for me."
TSgt White's comments BEST illustrate _______ and its impact on team effectiveness.
a. communication
b. cooperation
c. coaching ✔✔c. coaching
Team Building - TSgt Maribel has been observing her team work through a project and has
noticed that the team is unable to move forward with one of the two courses of actions (COA).
Maribel steps in, to move the team forward, but not everyone is happy. She addresses the team at
the end of the project and says "team you all did a great job, although some of you were not
content we were able to complete the task."
TSgt Maribel's understanding/misunderstanding of the ________ will MOST LIKELY _____
mission effectiveness.
a. Z process; decrease
b. Z process; increase
c. PEP cycle; decrease
d. PEP cycle; increase ✔✔b. Z process; increase
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