Entrepreneurship and Small Business
(ESB) Pre-test Already Passed
A head chef conducts a survey of other restaurants in the area. The chef notices that most
customer complaints primarily come from takeout order being
...
Entrepreneurship and Small Business
(ESB) Pre-test Already Passed
A head chef conducts a survey of other restaurants in the area. The chef notices that most
customer complaints primarily come from takeout order being delayed. The chef believes that
having a short-order cook dedicated to primarily come from takeout orders being delayed. The
chef believes that having a short-order cook dedicated to primarily come from takeout orders
being delayed. The chef believes that having a short-order cook dedicated to preparing carryout
orders will make his restaurant the fastest and most dependable place for takeout customers.
By spending scare resources on hiring a short-order cook, what competitive advantage factor is
the chef trying to achieve at his/her restaurant? ✔✔Service
What is considered to be primary risk for an entrepreneur who is launching a start-up company?
✔✔Personal Financial Insecurity
What is a key benefit of buying an existing small business versus launching a start-up?
✔✔Easier to finance a business purchase than a business start-up
A travel agent wants to start-up a new travel company. He pays a market research company to
survey 100 frequent affluent vacation travelers about luxury travel options. The market research
responses:
Which luxury travel service would contribute the most to the profitability of the start-up
business? ✔✔Hotels
A new auto mechanic business wants to grow revenues. What are marketing methods that
promise to create new customers?
Pick the two best answer. ✔✔A) Sending discount coupons to car owner who lives within 5
miles of the shop
B) Giving current customers a loyalty discount
A fitness trainer is presenting a business plan for a new studio to investors. The trainer envisions
a studio with equipment and features that will meet the needs of customers with a variety of
personal and work schedules.
What studio feature would appeal to customers with demanding schedules? ✔✔Providing 24
hour member access
When entrepreneur convinces outside investors to contribute equity to the new venture, which is
true? ✔✔Investors do not earn a return (dividends or increased stock price) if the business does
not make a profit
Whats is a consequence for a real estate agent who violates confidentiality by discussing the
client's personal income after work at a party? ✔✔Probable loss of current and future clients
Identify the skills needed
Write the job profile
Post the advertisement
Review qualifications of applicants ✔✔First
Second
Third
Last
The owner of a growing landscaping company with 30 employees has decided to outsource the
payroll and payroll-related functions of the business.
Which responsibility would be in this outsourcing? ✔✔Benefits administration
An independent insurance agent on average receives $150 in commissions per policy
underwritten. ("Underwritten" is the term for "a policy sold" in the insurance industry.) the
agent's overhead is $3,000 per month. Through experience, he finds that 25% of active prospects
buy within 30 days.
How money prospects should the agent have in the pipeline at all times to have a good
probability of generating enough in commissions to cover his overhead expenses? ✔✔80
A successful bakery on street with lots of foot traffic is introducing a new line of animal
cupcakes. The bakery already has a large number of loyal customers who follow the bakery's
"What's New Sweetie?" blog. While the bakery is an active user of social media, like most small
businesses it doesn't have lot of available cash to spend on paid advertising.
What sales and marketing steps might prompt current and new customers to try new cupcakes?
✔✔B) Indicate on the blog that the fire 50 customers who visit when the bakery opens the next
day will get "buy two, get one free" on the new cupcakes
C) Give out free samples during high-traffic times when the store has the staff to handle a crush
of customers
Areal estate agent who works exclusively with business clients looking for office space (call a
"commercial real estate agent") wants to use a form of personal communication to contact local
business leaders. Because office space leases are signed for large sums of money every few
years, it's important that the commercial real estate agent build a long-term relationship with
potential clients. That way, when the moment comes to seek new office space, the clients can
turn to someone they know and trust to help on this major financial decision.
Which form of communication should the agent used? ✔✔Networking
A young entrepreneur has launched a new product line on her website. Her business is already
successful-the website has lots of traffic. The goal of this marketing campaign is to determine
whether customers who love the company's current product will be willing to buy this new
product line.
Which one of the following metrics will best measure success? ✔✔Sales (in units) of the new
product line
Current Assets
Long-Term Assets
Current Liabilities
Long-Term Liabilities ✔✔Inventory
Manufacturing Equipment
Bank revolving line of credit
20 year loan on company property
Which expense is variable? ✔✔Shipping costs
A gourmet chef sells high-priced, high-profit chocolates out of a very expensive store location in
a very wealthy area. The store's fixed cost are $300,000 per year. The variable costs to make a
box of chocolates averages $10, including costs of ingredients, packaging and labor. Because the
chocolate are so delicious, the store can sell them for $35 per box.
How many boxes does the store need to sell to cover its fixed costs? ✔✔12,000
Which are two traits of successful entrepreneurs? ✔✔Determined, Proactive
Why do some entrepreneurs choose to purchase franchises rather than launch their own start-up?
✔✔They believe they will have more success with a proven concept
A competitor launches a new product that reduces your revenues.
A competitor sues your company for stealing their new product idea
A customer finds a dead mouse in a box of your chocolates ✔✔Business Risk
Legal Risk
Reputational Risk
Financial Risk
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