Training and Development Final Exam 2022 with complete solution

Document Content and Description Below

Training and Development Final Exam 2022 with complete solution What is the term for a connected unit of instruction with a specific learning objective? -Answer- lesson Which of the following ac... tivities is NOT considered a training delivery activity? -Answer- Jphn decides to measure training outcomes using Kirkpatrick's four levels Sandy is putting together a lesson plan cover page for a customer service training program to be provided to all retail employees. Which of the following statements should NOT be included in her lesson plan? -Answer- the cost per trainee will be $250ff paid by the sponsoring department Mike has been charged with designing a lesson plan dealing with negotiations strategies. Under which section of a lesson plan would he include articles and links to websites dealing with negotiation strategies? -Answer- trainee handouts Which of the following is the least important quality of an effective trainer? -Answer- makes sure the training program is fun What process does EDC use to identify subject matter experts to lead training programs at EDC? -Answer- each business unit director decides which SME will conduct the training What should companies do so that subject matter experts become effective trainers? -Answer- teach subject matter experts how to be effective trainers Donald Kirkpatrick says companies need to make decisions when selecting candidates for training programs. Which of the following is a question that Kirkpatrick suggests should be asked? -Answer- What programs are mandated by law You are a training specialist working for an Alberta based training company. As you put together a lesson plan cover page, you need to decide whether to segregate trainees based on their position in the company or train everyone together. Which of the following statements will most likely shape your decision to segregate trainees based on their position in the company? -Answer- organizational culture and the current rapport between different levels in the organization Before trainees participate in intense training evaluation class next month, the training department provides them with an activity requiring that they demonstrate some very basic math competencies. Which of the following terms best captures this activity by training department? -Answer- trainability test what factors should be considered when deciding to conduct training off-site -Answer- potential distractions What seating arrangement would you suggest is congruent with having trainees work in groups to solve real company challenges? -Answer- high involvement Some organizations use their own off the job training facilities. What is the name of the training facility for BMO? -Answer- Institute for learning You have to share a lot of information for a group of managers. What classroom seating arrangement would be most congruent with this type of scenario? -Answer- a traditional classroom arrangement to primarily facilitate one-way-communication Which of the following is NOT influenced by seating arrangements at a training event? -Answer- learning transfer and management support Britnee is a training manager at a local credit union and is trying to determine how best to schedule her training program. Which of the following training variables should she consider mostt important in helping her develop a training schedule? -Answer- nature of the business Which of the following terms best describes the role of a training administrator? -Answer- coordinate Creating a climate that is not conducive to learning involves four elements or factors. Which of the following is NOT one of those elements? -Answer- post training follow up Which of the following is NOT a factor in establishing a positive learning climate? -Answer- having a trainee complete a short exam to gauge their knowledge at the start of the training session Adult learners need to identify what is in it for themselves or their organization. Which of Robert Gagne's nine events of instruction and training design principles reflects this need? -Answer- gain attention Which of Robert Gagne's nine events of instruction supports the notion of having trainees reflect on their weaknesses, prioritize activities, and evaluate one's progress? -Answer- provide guidance for learning Which of the following scenarios is potentially the best possible outcome from a training program? -Answer- a trainees' behavior and performance show positive change [Show More]

Last updated: 2 years ago

Preview 1 out of 11 pages