Chapter 6: E-Commerce Models and
Strategies
Test Bank
Multiple Choice
1. Google is a very prosperous, global e-business. Most of its revenue is generated from
_____________.
a. Subscriptions
b. Licensing fees
c
...
Chapter 6: E-Commerce Models and
Strategies
Test Bank
Multiple Choice
1. Google is a very prosperous, global e-business. Most of its revenue is generated from
_____________.
a. Subscriptions
b. Licensing fees
c. Advertising
d. User fees
Answer: C
Difficulty: Easy
Section Ref: Opening Case: The Google Universe
AACSB: Dynamics of the global economy
2. While most of us use Google services like Gmail, Google Maps, YouTube and the search
engine for free, the fact that it generates most of its revenue from other businesses means it is
part of a __________________ market.
a. Business to Government (B2G)
b. Business to Business (B2B)
c. Consumer to Business (C2B)
d. Consumer to Consumer (C2C)
Answer: B
Difficulty: Easy
Section Ref: Opening Case: The Google Universe
AACSB: Dynamics of the global economy
3. Google’s sheer size, power, and unusually large breadth of services almost ensure that it will
be scrutinized for ______________ violations.
a. Anti-trust
b. Network security
c. National security
d. Environmental
Answer: A
Difficulty: Easy
Section Ref: Opening Case: The Google Universe
AACSB: Dynamics of the global economy
4. Google gives away services for free in order to attract users it can then offer to its advertising
clients. However, by giving away these services, Google looks as though they are trying to
drive other companies out of business through a practice called _________________,
offering goods and services at prices that don’t cover the costs of producing these services.
a. Price busting
b. Discounting
c. Predatory pricing
d. Cornering the market
Answer: C
Difficulty: Medium
Section Ref: Opening Case: The Google Universe
AACSB
5. A(n) ________________ is a company where a significant or substantial part of its business
involves the use of electronic or digital technologies to accomplish business tasks.
a. E-business
b. E-commerce
c. Brick-and-mortar
d. Business-to-Business
Answer: A
Difficulty: Medium
Section Ref: 6.1 E-Business Challenges and Strategies
AACSB: Use of information technology
6. ___________________ refers to the use of e-business processes for the specific purpose of
buying or selling goods and services.
a. E-business
b. E-commerce
c. Brick-and-mortar
d. Business-to-Business
Answer: B
Difficulty: Medium
Section Ref: 6.1 E-Business Challenges and Strategies
AACSB: Use of information technology
7. ProWeb Designs specializes in developing websites for small and medium sized businesses.
They have an excellent reputation for servicing their client’s needs. ProWeb Designs is most
likely part of the ____________________ marketplace.
a. Business-to-consumer
b. Business-to-business
c. Business-to-government
d. Consumers-to-business
Answer: B
Difficulty: Easy
Section Ref: 6.1 E-Business Challenges and Strategies
AACSB
8. Safety-net.com is a consulting firm that advises the armed forces and Homeland Security
agencies with regard to cybersecurity threats from terrorists and foreign intelligence services.
Safety-net.com is most likely part of the ____________________ marketplace.
a. Business-to-consumer
b. Business-to-business
c. Business-to-government
d. Consumers-to-business
Answer: C
Difficulty: Easy
Section Ref: 6.1 E-Business Challenges and Strategies
AACSB
9. Ryan Najmulski is a smart shopper. He uses Priceline.com to make his travel arrangements
when planning a vacation. Using Priceline’s Website, Ryan enters information about his
travel dates and the general location he’d like to stay in, along with his desired price.
Priceline then attempts to find a hotel that will accept Ryan’s bid. According to your
textbook, Priceline is most likely part of a(n) ________________ marketplace.
a. Business-to-consumer
b. Business-to-business
c. Business-to-government
d. Consumers-to-business
Answer: D
Difficulty: Easy
Section Ref: 6.1 E-Business Challenges and Strategies
AACSB
10. Carolynn Schmitz buys all of her college textbooks from Amazon.com. She likes the
selection she finds on Amazon and uses the Amazon Prime service for free, 2-day shipping to
make sure her books arrive before the beginning of the semester. In this example, Amazon is
most likely part of a(n) ________________ marketplace.
a. Business-to-consumer
b. Business-to-business
c. Business-to-government
d. Consumers-to-business
Answer: A
Difficulty: Easy
Section Ref: 6.1 E-Business Challenges and Strategies
AACSB
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