Test Bank for Business Essentials, 9th Canadian Edition by Ronald, Ricky, Frederick, George

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Test Bank for Business Essentials, Ninth Canadian Edition, 9ce with MyBusinessLab by Ronald J. Ebert,Ricky W. Griffin,Frederick A. Starke,George Dracopoulos TEST BANK ISBN-13: 9780134788852 Full cha... pters included Chapter 1 Understanding the Canadian Business System Introduction: Understanding the Canadian Business System LO The Idea of Business and Profit Economic Systems Around the World Factors of Production Labour Capital Entrepreneurs Natural Resources Information Types of Economic Systems Command Economies Market Economies Input and Output Markets Mixed Market Economies Interactions between Business and Government How Government Influences Business Government as a Customer Government as a Competitor Government as Regulator Promoting Competition Protecting Consumers Achieving Social Goals Protecting the Environment Government as a Taxation Agent Government as a Provider of ­Incentives and Financial Assistance Government as a Provider of Essential Services How Business Influences Government The Canadian Market Economy Demand and Supply in a Market Economy The Laws of Supply and Demand Demand and Supply Schedules Demand and Supply Curves Surpluses and Shortages Private Enterprise and Competition Degrees of Competition Perfect Competition Monopolistic Competition Oligopoly Monopoly Summary of Learning Objectives Questions and Exercises Team Exercises Building a Business: Continuing Exercise Building Your Business Skills Goal Situation Method Analysis Follow-Up Questions Exercising Your Ethics The Situation The Dilemma Questions to Address Business Case 1 Questions for Discussion Chapter 2 The Environment of Business Introduction: The Environment of Business LO Organizational Boundaries and Environments Organizational Boundaries Multiple Organizational Environments The Economic Environment Economic Growth Aggregate Output and the Standard of Living The Business Cycle Gross Domestic Product and Gross National Product Real Growth Rates GDP Per Capita Real GDP Purchasing Power Parity Productivity The Balance of Trade and the National Debt Balance of Trade National Debt Economic Stability Inflation Measuring Inflation: The CPI Deflation Unemployment Managing the Canadian Economy The Technological Environment Research and Development (R&D) Product and Service Technologies The Political–Legal Environment The Socio-Cultural Environment Customer Preferences and Tastes Ethical Compliance and Responsible Business Behaviour The Business Environment The Industry Environment Rivalry Among Existing Competitors Threat of Potential Entrants Suppliers Buyers Substitutes Emerging Challenges and Opportunities in the Business Environment Outsourcing The Growing Role of Social Media Business Process Management Redrawing Corporate Boundaries Mergers and Acquisitions Divestitures and Spinoffs Employee-Owned Corporations Strategic Alliances Subsidiary and Parent Corporations Summary of Learning Objectives Questions and Exercises Team Exercises Building a Business: Continuing Exercise Building Your Business Skills Purpose of the Assignment The Situation Assignment Alternative Assignment Questions for Discussion Exercising Your Ethics The Situation The Dilemma Team Activity Questions for Discussion Business Case 2 Loblaws Sobeys Inc. Metro Inc. What Does This Consolidation Mean? External Threats and Opportunities Final Thoughts Questions for Discussion Chapter 3 Conducting Business Ethically and Responsibly Introduction: Conducting Business Ethically and Responsibly LO Ethics in the Workplace Individual Ethics Individual Values and Morals Business and Managerial Ethics Behaviour Toward Employees Behaviour Toward the Organization Behaviour Toward Other Economic Agents Assessing Ethical Behaviour Encouraging Ethical Behaviour in Organizations Demonstrate Top Management Commitment to Values and High Ethical Standards Adopt Written Codes of Ethics Provide Ethics Training Corporate Social Responsibility The Stakeholder Model of Responsibility Responsibility Toward Customers Consumer Rights Unfair Pricing Ethics in Advertising Responsibility Toward Employees Whistle-Blowers Responsibility Toward Investors Improper Financial Management Misrepresentation of Finances Cheque Kiting Insider Trading Responsibility Toward Suppliers Responsibility Toward Local and International Communities Corporate Charitable Donations Responsibility Toward The Environment Air Pollution Water Pollution Land Pollution Consumers and Pollution Implementing Social Responsibility Programs Approaches to Social Responsibility Obstructionist Stance Defensive Stance Accommodative Stance Proactive Stance Managing Social Responsibility Programs Formal Activities Informal Activities Social Responsibility and the Small Business Summary of Learning Objectives Questions and Exercises Team Exercises Building a Business: Continuing Exercise Building Your Business Skills Goal Background Method Follow-Up Questions Exercising Your Ethics The Situation The Dilemma Team Activity Action Steps Business Case 3 Questions for Discussion Chapter 4 Entrepreneurship, Small Business, and New Venture Creation Introduction: Entrepreneurship, Small Business, and New Venture Creation LO Interrelationship of Small Business, New Venture Creation, and Entrepreneurship Small Business The New Venture/Firm Entrepreneurship Entrepreneurship Goals Entrepreneurial Characteristics Intrapreneurs The Role of Small and New Businesses in the Canadian Economy Small Businesses New Ventures The Entrepreneurial Process Identifying Opportunities Idea Generation Screening The Idea Creates or Adds Value for the Customer The Idea Provides a Competitive Advantage That Can Be Sustained The Idea Is Marketable and Financially Viable The Idea Has Low Exit Costs Developing The Opportunity Accessing Resources Financial Resources Other Resources Business Development Bank of Canada Incubators Internet Crowdfunding Building the Right Team Assessing the Fit between Elements in the Entrepreneurial Process The Entrepreneur–Opportunity Fit The Opportunity–Resources Fit The Entrepreneur–Resources Fit Starting Up a Small Business Buying an Existing Business Taking Over a Family Business Buying a Franchise The Advantages and Disadvantages of Franchising Is Franchising for You? Success and Failure in Small Business Reasons for Success Reasons for Failure Forms of Business Ownership The Sole Proprietorship Advantages of a Sole Proprietorship Disadvantages of a Sole Proprietorship The Partnership Advantages of a Partnership Disadvantages of a Partnership The Corporation Types of Corporations Formation of a Corporation Advantages of Incorporation Disadvantages of Incorporation The Co-Operative Advantages of a Co-operative Disadvantages of a Co-operative Summary of Learning Objectives Questions and Exercises Team Exercises Building a Business: Continuing Exercise Building Your Business Skills Goal Background Information Method Follow-up Questions Exercising Your Ethics The Situation The Dilemma Team Activity Questions to Address Business Case 4 Origins of a Success Story New Horizons Questions for Discussion Chapter 5 The Global Context of Business Introduction: The Global Context of Business LO The Contemporary Global Economy The Major World Marketplaces Distinctions Based on Wealth Geographic Clusters North America Europe Asia Pacific Emerging Markets: BRICS and Beyond Forms of Competitive Advantage Absolute Advantage Comparative Advantage National Competitive Advantage The Balance of Trade The Balance of Payments Exchange Rates Exchange Rates and Competition International Business Management Going International Gauging International Demand Adapting to Customer Needs Levels of Involvement in International Business Exporters and Importers International Firms Multinational Firms International Organizational Structures Independent Agents Licensing Arrangements Branch Offices Strategic Alliances Foreign Direct Investment Barriers To International Trade Social and Cultural Differences Economic Differences Legal and Political Differences Quotas, Tariffs, and Subsidies Local-Content Laws Business-Practice Laws Cartels and Dumping Overcoming Barriers To Trade General Agreement on Tariffs and Trade (GATT) World Trade Organization The European Union The North American Free Trade Agreement and the New US-Mexico-Canada Agreement (USMCA) Major New Agreements: TPP and CETA Other Free Trade Agreements Around the World Summary of Learning Objectives Questions and Exercises Team Exercises Building a Business: Continuing Exercise Building Your Business Skills Goal The Situation Method Follow-Up Questions Exercising Your Ethics The Situation The Dilemma Team Activity Questions to Address Business Case 5 Questions for Discussion Chapter 6 Managing the Business Enterprise Introduction: Managing the Business Enterprise LO Who Are Managers? The Management Process Planning Organizing Leading Controlling Management: Science or Art? Becoming a Manager What Should You Expect in a Management Job? Types of Managers Levels of Management Top Managers Middle Managers First-Line Managers Areas of Management Human Resource Managers Operations Managers Information Managers Marketing Managers Financial Managers Other Managers Management Roles and Skills Management Roles Management Skills Technical Skills Human Relations Skills Conceptual Skills Time Management Skills Decision-Making Skills Recognizing and Defining the Decision Situation Identifying Alternatives Evaluating Alternatives Selecting the Best Alternative Implementing the Chosen Alternative Following Up and Evaluating the Results Behavioural Aspects of Decision Making Organizational Politics Intuition Escalation of Commitment Risk Propensity Strategic Management Setting Business Goals The Purposes of Goal Setting Kinds of Goals Formulating Strategy Step 1: Setting Strategic Goals Step 2: Analyzing The Organization and Its Environment Step 3: Matching The Organization and Its Environment Some Strategy Realities: Sobeys A Hierarchy of Plans Levels of Strategy Corporate-Level Strategies Concentration Growth Integration Diversification Investment Reduction Business-Level (Competitive) Strategies Functional Strategies Contingency Planning and Crisis Management Contingency Planning Crisis Management Management and the Corporate Culture Communicating the Culture and Managing Change Communicating The Culture Managing Change Summary of Learning Objectives Questions and Exercises Team Exercises Building a Business: Continuing Exercise Building Your Business Skills The Situation Team Activity Action Steps Exercising Your Ethics The Situation The Dilemma Team Activity Action Steps Business Case 6 Questions for Discussion Chapter 7 Organizing the Business Enterprise Introduction: Organizing the Business Enterprise LO What Is Organizational Structure? Determinants of Organizational Structure The Chain of Command The Building Blocks of Organizational Structure Job Specialization Specialization and Growth Departmentalization Functional Departmentalization Product Departmentalization Customer Departmentalization Process Departmentalization Geographic Departmentalization Multiple Forms of Departmentalization Establishing the Decision-Making Hierarchy Assigning Tasks Performing Tasks Distributing Authority: Centralization and Decentralization Tall and Flat Organizations Span of Control Three Forms of Authority Line Authority Staff Authority Committee and Team Authority Basic Organizational Structures The Functional Structure The Divisional Structure Project Organization Matrix Structure International Structures Organizational Design for the Twenty-First Century Boundaryless Organization Team Organization Virtual Organization Learning Organization The Informal Organization Informal Groups The Organizational Grapevine Summary of Learning Objectives Questions and Exercises Team Exercises Building a Business: Continuing Exercise Building Your Business Skills Goal Situation Method Exercising Your Ethics The Situation The Dilemma Team Activity Action Steps Business Case 7 Centralization versus Decentralization Geographic versus Product Departmentalization Splitting a Single Company into Two (or More) Companies Other Issues in Reorganizing Questions for Discussion Chapter 8 Managing Human Resources and Labour Relations Introduction: Managing Human Resources and Labour Relations LO The Foundations of Human Resource Management The Strategic Importance of HRM Human Resource Planning Job Analysis Forecasting HR Demand and Supply Matching HR Supply and Demand Recruiting Human Resources Selecting Human Resources Application Forms Tests Interviews Other Techniques Developing Human Resources New Employee Orientation Training Evaluating Employee Performance Methods for Appraising Performance Compensation and Benefits Determining Basic Compensation The Impact of Education on Compensation The Debate about Executive Compensation Incentive Programs Individual Incentives Team and Group Incentives Benefits Mandated Protection Plans Optional Protection Plans Paid Time off Other Types of Benefits The Legal Context of HRM Equal Employment Opportunity Anti-Discrimination Laws Comparable Worth Sexual Harassment Employee Safety and Health Retirement Pension Plans New Challenges in the Changing Workplace Managing Workforce Diversity Managing Knowledge Workers Managing Contingent Workers Dealing with Organized Labour The Development of Canadian Labour Unions Unionism Today The Future of Unions The Legal Environment for Unions in Canada Federal Legislation—The Canada Labour Code Fair Employment Practices Standard Hours, Wages, Vacations, and Holidays Safety of Employees Industrial Relations Regulations Provincial Labour Legislation Union Organizing Strategy Union Security Types of Unions Collective Bargaining Reaching Agreement on the Contract’s Terms Contract Issues Compensation Benefits Job Security Other Union Issues Management Rights When Bargaining Fails Union Tactics Management Tactics Conciliation, Mediation, and Arbitration Summary of Learning Objectives Questions and Exercises Team Exercises Building a Business: Continuing Exercise Building Your Business Skills Goal The Situation Assignment Exercising Your Ethics The Situation The Dilemma Team Activity Action Steps Business Case 8 Questions for Discussion Chapter 9 Motivating, Satisfying, and Leading Employees Introduction: Motivating, Satisfying, and Leading Employees LO Forms of Employee Behaviour Individual Differences among Employees Personality Emotional Intelligence Other Personality Traits Attitudes at Work Job Satisfaction Organizational Commitment Matching People and Jobs Psychological Contracts The Person–Job Fit Motivation in the Workplace Classical Theory Early Behavioural Theory Behavioural Theory in the Mid-Twentieth Century Theory X and Theory Y The Hierarchy of Human Needs Two-Factor Theory The Acquired Needs Theory Contemporary Motivation Theory Expectancy Theory Equity Theory Strategies for Enhancing Motivation Reinforcement/Behaviour Modification Goal-Setting Theory Participative Management and Empowerment Team Management Job Enrichment and Redesign Combining Tasks Forming Natural Workgroups Establishing Client Relationships Modified Work Schedules Flextime Compressed Workweeks Telecommuting Workshare Programs Leadership and Motivation Leadership and Power Approaches to Leadership The Trait Approach The Behavioural Approach The Situational Approach to Leadership Recent Trends in Leadership Transformational Leadership Charismatic Leadership Leaders As Coaches Gender and Leadership Cross-Cultural Leadership Canadian versus American Management Styles Strategic Leadership Ethical Leadership Virtual Leadership Summary of Learning Objectives Questions and Exercises Team Exercises Building a Business: Continuing Exercise Building Your Business Skills Goal Background Information Method Exercising Your Ethics The Situation The Dilemma Team Activity Business Case 9 Are Satisfied Employees More Productive? How Important Is Employee Engagement? Questions for Discussion Chapter 10 Operations Management, Productivity, and Quality Introduction: Operations Management, Productivity, and Quality LO Providing Goods and Services to Customers Changes in Canadian Manufacturing over Time Industrial Revolutions Creating Value through Operations Differences between Service and Manufacturing Operations The Interaction with Consumers Intangibility and Unstorability The Customer’s Presence in the Operations Process Service Quality Considerations Operations Processes Goods-Producing Processes Types of Transformation Technologies Analytic versus Synthetic Processes Service-Producing Processes Business Strategy as the Driver of Operations Operations Planning Capacity Planning Location Planning Layout Planning Process Layouts Product Layouts Fixed Position Layout Recent Developments in Layout Planning Quality Planning Methods Planning Operations Scheduling The Master Operations Schedule Detailed Schedules Staff Schedules and Computer-Based Scheduling Project Scheduling Gantt Charts Pert Charts Operations Control Materials Management Materials Management for Physical Goods Materials Management for Services Production Process Control Worker Training Material Requirements Planning Quality Control The Productivity–Quality Connection Meeting the Productivity Challenge Measuring Productivity Productivity Among Global Competitors Manufacturing versus Service Productivity Industry Productivity Company Productivity Meeting the Quality Challenge Managing for Quality Planning for Quality Organizing for Quality Leading for Quality Controlling for Quality Tools for Quality Assurance Competitive Product Analysis Value-Added Analysis Statistical Process Control Process Variation Control Charts Quality/Cost Studies for Quality Improvement Quality Improvement Teams Benchmarking Getting Closer to the Customer The ISO Series Business Process Re-Engineering Adding Value Through Supply Chains Supply-Chain Disruption Summary of Learning Objectives Questions and Exercises Team Exercises Building a Business: Continuing Exercise Building Your Business Skills Purpose of the Assignment The Situation Assignment Follow-up Questions Exercising Your Ethics The Situation The Dilemma Team Activity Action Steps Business Case 10 Samsung’s Note 7 Phone Medical Marijuana Canada Revenue Agency Wooden Railroad Ties The Automobile Industry The Airline Industry Questions for Discussion Chapter 11 Understanding Accounting Introduction: Understanding Accounting LO What Is Accounting, and Who Uses Accounting Information? Who Are Accountants and What Do They Do? Financial versus Managerial Accounting Financial Accounting Managerial Accounting Professional Accountants Chartered Accountants Certified General Accountants Certified Management Accountants The New Rules: Transition from CA, CGA, and CMA to CPA Accounting Services Auditing International Accounting Standards Detecting Fraud Tax Services Management Consulting Services Private Accountants The Accounting Cycle The Accounting Equation Assets and Liabilities Owners’ Equity Financial Statements Balance Sheets Assets Current Assets Fixed Assets Intangible Assets Liabilities Owners’ Equity Income Statements Statements of Cash Flows The Budget: An Internal Financial Statement Analyzing Financial Statements Solvency Ratios: Borrower’s Ability to Repay Debt Short-Term Solvency Ratios Long-Term Solvency Profitability Ratios: Earnings Power for Owners Return on Equity Return on Sales Earnings Per Share Activity Ratios: How Efficiently Is the Firm Using Its Resources? Bringing Ethics into the Accounting Equation Why Accounting Ethics? The Evolving Role of the Modern Accountant Summary of Learning Objectives Questions and Exercises Team Exercises Building a Business: Continuing Exercise Building Your Business Skills Goal Method Questions for Discussion Exercising Your Ethics The Situation The Dilemma Follow-Up Questions Business Case 11 Building Value: R&D and Growth Plan Paying the Price for Loose Ethical Practices Mountain of Debt: A Crushing Concern The Way Forward: Rebranding and Rebuilding Trust Questions for Discussion Chapter 12 Understanding Marketing Principles and Developing Products Introduction: Understanding Marketing Principles and Developing Products LO What Is Marketing? Delivering Value Value and Benefits Value and Utility Goods, Services, and Ideas Relationship Marketing and Customer Relationship Management The Marketing Environment Political–Legal Environment Socio-Cultural Environment Technological Environment Economic Environment Competitive Environment Developing the Marketing Plan Strategy: The Marketing Mix Product Pricing Place (Distribution) Promotion Marketing Strategy: Market Segmentation, Target Marketing, and Positioning Identifying Market Segments Demographic Segmentation Geographic Segmentation Geo-Demographic Segmentation Psychographic Segmentation Behavioural Segmentation Marketing Research The Research Process Research Methods Observation Survey Focus Groups Experimentation Understanding Consumer Behaviour Influences on Consumer Behaviour The Consumer Buying Process Problem/Need Recognition Information Seeking Evaluation of Alternatives Purchase Decision Post-Purchase Evaluation Organizational Marketing and Buying Behaviour Business Marketing Industrial Market Reseller Market Government and Institutional Market B2B Buying Behaviour What Is a Product? The Value Package Classifying Goods and Services Classifying Consumer Products Classifying Organizational Products The Product Mix Developing New Products and Branding The New Product Development Process The Seven-Step Development Process Product Life Cycle Stages in the PLC Extending Product Life: An Alternative to New Products Identifying Products: Branding and Packaging Branding Products Adding Value Through Brand Equity Gaining Brand Awareness Product Placement Buzz Marketing Viral Marketing and Social Networking Types of Brand Names Packaging Products Labelling Products Summary of Learning Objectives Questions and Exercises Team Exercises Building a Business: Continuing Exercise Building Your Business Skills Goal Background Information Method Follow-Up Questions Exercising Your Ethics The Situation The Dilemma Questions to Address Business Case 12 Questions for Discussion Chapter 13 Pricing, Promoting, and Distributing Products Introduction: Pricing, Promoting, and Distributing Products LO Determining Prices Pricing to Meet Business Objectives Profit-Maximizing Objectives Market-Share (Market Penetration) Objectives Pricing for E-Business Objectives Price-Setting Tools Cost-Oriented Pricing Breakeven Analysis: Cost-Volume-Profit Relationships Pricing Strategies and Tactics Pricing Strategies Pricing Existing Products Pricing New Products Fixed Versus Dynamic Pricing for Online Business Pricing Tactics Promoting Products and Services Promotional Strategies The Promotional Mix Advertising Promotions and Media Advertising Media Traditional Media: Changing Times Online: The Power of Consumer Engagement Personal Selling, Sales Promotions, Direct (or Interactive) Marketing, Public Relations, and Publicity Personal Selling Sales Promotions Types of Sales Promotions Publicity and Public Relations The Distribution Mix Intermediaries and Distribution Channels Distribution of Goods And Services Channel 1: Direct Distribution Channel 2: Retail Distribution Channel 3: Wholesale Distribution Channel 4: Distribution by Agents or Brokers The Pros and Cons of Non-Direct Distribution Distribution Strategies Channel Conflict and Channel Leadership The Role of Intermediaries Wholesaling Retailing Types of Brick-and-mortar Retail Outlets Non-Store Retailing E-intermediaries Physical Distribution Warehousing Operations Transportation Operations Distribution through Supply Chains as a Marketing Strategy Summary of Learning Objectives Questions and Exercises Team Exercises Building a Business: Continuing Exercise Building Your Business Skills Goal Background Information Method Questions for Discussion Exercising Your Ethics The Situation The Dilemma Team Activity Questions for Discussion Business Case 13 Spotify the Market Leader and the Competition Apple the Market Follower Conclusion Questions for Discussion Chapter 14 Money and Banking Introduction: Money and Banking LO What Is Money? The Characteristics of Money The Functions of Money The Spendable Money Supply: M-1 M-1 Plus the Convertible Money Supply: M-2 Credit Cards and Debit Cards: Plastic Money? The Canadian Financial System Financial Institutions Financial Pillar #1—Chartered Banks Services Offered by Banks Pension Services Trust Services International Services Financial Advice Electronic Funds Transfer Bank Loans Banks as Creators of Money Other Changes in Banking Deregulation Changes in Consumer Demands Changes in International Banking The Bank of Canada The Money Supply and the Bank of Canada Financial Pillar #2—Alternate Banks Trust Companies Credit Unions/Caisses Populaires Financial Pillar #3—Specialized Lending and Savings Intermediaries Life Insurance Companies Factoring Companies Financial Corporations Venture Capital Firms Pension Funds Financial Pillar #4—Investment Dealers Other Sources of Funds Government Financial Institutions and Granting Agencies International Sources of Funds International Banking and Finance Currency Values and Exchange Rates Strong Currency or Weak: Which is Better? The Law of One Price The International Payments Process The International Bank Structure Summary of Learning Objectives Questions and Exercises Team Exercises Building a Business: Continuing Exercise Building Your Business Skills Goal Background Information Method Follow-up Questions Exercising Your Ethics The Situation The Dilemma Team Activity Questions for Discussion Business Case 14 Don’t Blame Siri for Your Debt: Warnings Have Been Clear Getting the Best Rates and Terms Knowledge Is Power Questions for Discussion Chapter 15 Financial Decisions and Risk Management Introduction: Financial Decisions and Risk Management LO The Role of the Financial Manager Objectives of the Financial Manager Responsibilities of the Financial Manager Cash-Flow Management Financial Control Financial Planning Why Businesses Need Funds Short-Term (Operating) Expenditures Accounts Payable Accounts Receivable Credit Policies Inventories Long-Term (Capital) Expenditures Sources of Short-Term Funds Trade Credit Secured Short-Term Loans Inventory as Collateral Accounts Receivable as Collateral Factoring Accounts Receivable Unsecured Short-Term Loans Lines of Credit Revolving Credit Agreements Commercial Paper Sources of Long-Term Funds Debt Financing Long-Term Loans Bonds Callable Bonds Serial Bonds Convertible Bonds Equity Financing Issuing Common Stock Retaining The Firm’s Earnings Hybrid Financing: Preferred Stock Choosing between Debt and Equity Financing The Risk–Return Relationship Managing Risk With Diversification And Asset Allocation Return on Investment Dividends Price Appreciation Total Return The Time Value of Money and Compound Growth The Rule of 72 Making Better Use of Your Time Value Securities Markets Investment Banking Stock Exchanges Canadian Stock Exchanges Foreign Stock Exchanges The Over-The-Counter Market NASDAQ Buying and Selling Securities Using Financial Information Services Stock Quotations Bond Quotations Market Indexes Buying and Selling Stocks Stock Options Financing Securities Purchases Margin Trading Short Sales Other Investments Mutual Funds Exchange-Traded Funds Hedge Funds Commodities Securities Regulation Financial Management for Small Businesses Establishing Bank Credit and Trade Credit Venture Capital Planning for Cash-Flow Requirements Risk Management Coping with Risk Step 1: Identify Risks and Potential Losses Step 2: Measure the Frequency and Severity of Losses and Their Impact Step 3: Evaluate Alternatives and Choose Techniques that Will Best Handle Losses Risk Avoidance Risk Control Risk Retention Risk Transfer Step 4: Implement the Risk Management Program Step 5: Monitor Results Summary of Learning Objectives Questions and Exercises Team Exercises Building a Business: Continuing Exercise Building Your Business Skills Goal Situation Method Follow-up Questions Exercising Your Ethics The Situation The Dilemma Team Activity Action Steps Business Case 15 Major International IPOs Big Canadian IPOs After the IPO [Show More]

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