Test Bank for Strategic Human Resources Planning, 7th Edition, 7e by Monica Belcourt, Kenneth McBey , Ying Hong, Margaret Yap TEST BANK
ISBN-13: 9780176798086
Full chapters included
Chapter 1 Strategic Management
...
Test Bank for Strategic Human Resources Planning, 7th Edition, 7e by Monica Belcourt, Kenneth McBey , Ying Hong, Margaret Yap TEST BANK
ISBN-13: 9780176798086
Full chapters included
Chapter 1 Strategic Management
Chapter Learning Outcomes
Strategic Management at The Bay
A Need for Strategic HRM
Strategy
Strategic Types
Corporate Strategies
Business Strategies
The Strategic Planning Process
1. Establish the Mission, Vision, and Values
2. Develop Objectives
3. Analyze the External Environment
4. Identify the Competitive Advantage
5. Determine the Competitive Position
6. Implement the Strategy
7. Evaluate the Performance
Benefits of Strategy Formulation
Summary
Key Terms
Discussion Questions
Exercises
Case Study: Loblaw Companies Ltd.
References
Chapter 2 Aligning HR with Strategy
Chapter Learning Outcomes
HR Structure at Johnson and Johnson
Strategic HRM
Theories of the Strategic Management of Human Resources
HRM Making Strategic Contributions
The Contingency Perspective
Behavioural Theory
Strategic HR Planning
The Importance of Strategic HR Planning
Improved Goal Attainment
Linking HR Processes to Strategy
Corporate Strategy Leads to HR Strategy
HR Competencies Lead to Business Strategy
Reciprocal Interdependency Between HR Strategy and Business Strategy
HR Becomes a Business Partner
Strategic Partnering
Becoming More Strategic
HR Strategy Differentiation
Characteristics of an Effective HRM Strategy
Focus on Results
Summary
Key Terms
Discussion Questions
Exercises
Case Study: Linking HR Practices to Performance
References
Chapter 3 Environmental Influences on HRM
Chapter Learning Outcomes
Environmental Scanning at GM
Introduction
Environmental Scanning Sources and Methods
Sources of Information
Methods of Forecasting
Competitive Intelligence
Challenges in Environmental Scanning
Isolating the Critical from the Insignificant
Environmental Factors
Economic Climate
Globalization
Political and Legislative Factors
Technological Factors
Demographic Factors
Social and Cultural Factors
Stakeholders
Responding to External Factors
A Proactive Approach
Summary
Key Terms
Discussion Questions
Exercises: Scenario Planning
Case Study: Work–Life Family Balance
References
Chapter 4 The HR Forecasting Process
Chapter Learning Outcomes
Workforce Planning in Canada
What Is HR Forecasting?
The Strategic Importance of HR Forecasting
Increasing Organizational Flexibility
Ensuring a Close Linkage to the Macro Business Forecasting Process
Ensuring That Organizational Requirements Take Precedence Over Issues of Resource Constraint and Scarcity
The Value of Human Capital to the Firm
Generic Human Capital
Firm-Specific Human Capital
Human Capital Stock and Flows
Key Human Capital Analyses Conducted by HR Forecasters
Strategic Forecasting
The Forecasting Process
Forecasting Methods
Environmental and Organizational Factors Affecting HR Forecasting
HR Forecasting Time Horizons
Reconciling Net HR Requirements
Institute HR Programs and Policies
Summary
Key Terms
Discussion Questions
Exercise
Case Study: Forecasting for Home Support Workers
References
Chapter 5 Determining HR Demand
Chapter Learning Outcomes
Increase in Uncertainty Around the Demand for Labour in Canada
Forecasting Demand
Certainty in Forecasting
Volume and Complexity of Available Data
Quantitative Methods
Trend/Ratio Analysis
Time Series Models
Regression Analysis
Structural Equation Modelling
Qualitative Forecasting Techniques
Management Survey
Scenario Planning
Delphi Technique
Nominal Group Technique
HR Budgets/Staffing Tables
Combining Quantitative and Qualitative Methods
Simulation
Summary
Key Terms
Discussion Questions
Exercise: Scenario Planning
Case Study: Ontario Power Generation
References
Chapter 6 Ascertaining HR Supply
Chapter Learning Outcomes
Aboriginal People: A Growing Labour Source
Introduction
Segmenting the Internal Supply of Human Capital
HR Supply Programs
The Role of Employers in Influencing Supply
Other Labour Pools
Influence of Government Programs
HR Retention Programs
Methods for Modelling the Supply of Human Capital
Skills and Management Inventories
Markov Models
Linear Programming and Simulation
Movement Analysis
Vacancy Model
Substitution and Other Gap Strategies
Managing the Bullwhip Effect
Summary
Key Terms
Discussion Questions
Exercise
Case Study: HR Planning at M&K
References
Chapter 7 Succession Management
Chapter Learning Outcomes
Succession Management at Edwards Lifesciences
Importance of Succession Management
Evolution of Succession Management
Broader Focus
Time Horizon
Talent Pools
Rating System
Succession Management Process
Summary
Key Terms
Discussion Questions
Exercises
Case Study 1: The People Development Framework at Ford of Canada
Case Study 2: Executive Succession Management Program at Emend Management Consulting
References
Chapter 8 Information Technology for HR Planning
Chapter Learning Outcomes
Software for HR Planning
IT and HRM
New Service Delivery Models
Web-based HR
Enterprise Portals
Self-Service
Different Solutions for Different Needs
HRIS
Specialty Products
Enterprise Solutions
Big Data
Types of Big Data
The Five Pillars of Big Data
Artificial Intelligence and Machine Learning
Ethics and Big Data
HR Metrics and Workforce Analytics
Maximizing the Benefits of HR Metrics
Other Aspects of IT for HR Planning
Workforce Management and Scheduling
Forensic Reporting
Ensuring Data Security
Evaluating HR Technology
Conduct a Needs Analysis
Summary
Key Terms
Discussion Questions
Exercises
Case Study: Sustaining Talent with Strategic Workforce Planning Software at the Energy Resources Conservation Board
References
Chapter 9 Change Management
Chapter Learning Outcomes
Can HR Lead Change?
Why Is Organizational Change Important?
The Increasing Pace of Change
Societal, Industrial, and Organizational Levels of Change
Models of Organizational Change
Organizations as Open Systems
The Importance of Feedback
Single-Loop Learning
Double-Loop Learning
The Generic Model of Change
Recognizing the Need for Change and Starting the Process
Diagnosing What Needs to Be Changed
Planning and Preparing for Change
Implementing the Change
Sustaining the Change
The Planned Model of Change
Field Theory
Group Dynamics
Action Research
Three-Step Model
Development of the Planned Change Approach
Emergent Change
Chaos Theory and Emergent Change
Organizational Learning
Strategic HR and Change
Summary
Key Terms
Discussion Questions
Exercises
Case Study: Change at Tiger Boots
References
Chapter 10 Downsizing and Restructuring
Chapter Learning Outcomes
Downsizing: A Thing of the Past?
The Downsizing Phenomenon
Defining Downsizing and Restructuring
Why Do Organizations Downsize?
The Downsizing Decision and the Sears Closure
Alternatives to Downsizing
The Future of Work
Artificial Intelligence and Job Loss
The Amazon Effect
Inplacement and Outplacement Issues
Some Ethical Considerations
Planning for Downsizing
Adjusting to Job Loss
The “Survivors” of Downsizing
Perceptions of Justice
Survivor Reactions
Impact on the “Downsizers”
Financial Performance and Downsizing
Consequences of Downsizing
Downsizing Strategies
Strategic Downsizing
Effective and Ineffective Approaches
The “New Deal” in Employment and the Psychological Contract
Labour Relations Issues
Summary
Key Terms
Discussion Questions
Exercises
Case Study: A Downsizing Decision at the Department of Public Works
References
Chapter 11 Strategic International HRM
Chapter Learning Outcomes
The Would-Be Pioneer
Introduction
Key Challenges Influencing HR Practices and Processes Within an International Context
Workforce Diversity
Employment Legislation
Security
Strategic International Human Resources Management
The Domestic Stage and Strategy
The Multidomestic Stage and Strategy
The Multinational Stage and Strategy
The Global Stage
Key HR Practices and Processes Within an International Context
International Assignments
Purposes of International Assignments
Types of International Assignments
International Human Capital Demand and Supply
1. Labour Market Data
2. External Human Capital Demand and Supply
3. The Environment
4. Flexible Labour Strategies
International Recruitment and Selection
Recruitment
Selection
Pre-Assignment Training
Post-Assignment Activities
Repatriation
Career Development
Labour Relations
Summary
Key Terms
Discussion Questions
Exercises
Case Study: Dangerous Assignments
References
Chapter 12 Mergers and Acquisitions
Chapter Learning Outcomes
Big Is Beautiful
Mergers and Acquisitions
Definitions
The Urge to Merge
Strategic Benefits
Financial Benefits
Management Needs
Merger Methods
The Success Rate of Mergers
Financial Impact
Impact on Human Resources
Cultural Issues in Mergers
HR Issues in M&As
HR Planning
Selection
Compensation
Performance Appraisal
Training and Development
Labour Relations
Evaluation of Success
Summary
Key Terms
Discussion Questions
Exercise
Case Study: Molson Coors and Acquisitions
References
Chapter 13 Outsourcing
Chapter Learning Outcomes
Outsourcing at Canadian Banks
Outsourcing
Outsourcing HR Functions
The Rationale for Outsourcing
Financial Savings
Strategic Focus
Advanced Technology
Improved Service
Specialized Expertise
Organizational Politics
Benefits to Canada
Risks and Limitations of Outsourcing
Projected Benefits versus Actual Benefits
Service Risks
Employee Morale
Security Risks
Reduced Value
Management of Outsourcing
Selecting the Vendor
Negotiating the Contract
Monitoring the Arrangement
Policy Options to Limit Outsourcing
Summary
Key Terms
Discussion Questions
Exercise
Case Study: Outsourcing at Texas Instruments Canada
References
Chapter 14 HR Assessment and Analytics
Chapter Learning Outcomes
Keeping Score with the Scorecard
Workforce Analytics
The Importance of Evaluating HRM
Resistance
Rationale
The 5C Model of HRM Impact
Compliance
Client Satisfaction
Culture Management
Cost Control
Contribution
How HR Contributes to Organizational Performance
Financial Measures
Measures of Managerial Perceptions of Effectiveness
Approaches to Measuring HRM Practices
Cost–Benefit Analysis
Utility Analysis
Benchmarking
The HR Scorecard
Measuring the Worth of Employees
Universality of Best Practices
Separation of Cause and Effect
Successful Measurement
Reporting to Boards of Directors and Shareholders
The Future of HR Analytics
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