Admin 201 - Salesforce (nCino) Questions & Answers

Admin 201 - Salesforce (nCino) Questions & Answers 1. Which of the following is Salesforce? a. A non-profit organization b. A Software-as-a-Service vendor c. A hardware vendor - ✔✔b. A Software-as-a-Service vendor ...

Admin 201 - Salesforce (nCino) Questions & Answers 1. Which of the following is Salesforce? a. A non-profit organization b. A Software-as-a-Service vendor c. A hardware vendor - ✔✔b. A Software-as-a-Service vendor 2. What is software-as-a-service? a. A model to deliver CRM software b. Licensing model for software that you install on your computer c. Licensing and delivery for software that is consumed via the internet - ✔✔c. Licensing and delivery for software that is consumed via the internet 3. What is Developer Edition? a. A version of Salesforce only developers can use b. A free version of Salesforce.com that can be used by anyone to learn and experiment c. A version of Salesforce that is suitable to serve as a company's production environment - ✔✔b. A free version of Salesforce.com that can be used by anyone to learn and experiment 4. The application launcher in Lightning Experience allows a user to select which of the following? (Select all that apply) a. Applications b. Records c. Tabs d. Salesforce Classic - ✔✔a. Applications c. Tabs 5. What is one of the primary functions of an application? a. An application selects a list of records b. An application changes the list of tabs at the top of the screen c. An application determines a user's permissions - ✔✔b. An application changes the list of tabs at the top of the screen 6. Every object in Salesforce will have a corresponding tab. a. True b. False - ✔✔b. False 7. Salesforce Lightning and Salesforce classic both represent the same underlying data. a. True b. False - ✔✔a. True 8. What does a page layout impact? a. The order in which fields are displayed on a record b. The list of tabs along the top of the screen c. Which user interface (Lighting Experience or classic) that a user may select - ✔✔a. The order in which fields are displayed on a record 9. An administrator has added a field called "Account Priority" to the account object. This field is: a. Standard Metadata b. Custom Metadata c. Data - ✔✔b. Custom Metadata 1. Jim has logged into Salesforce. He clicks the leads ____ along the top of the screen, and then clicks the "new" button. He enters a lead name, company, and demographic information, and clicks save. Jim has created a lead ____ within the lead _____. a. Object, Tab, Record b. Tab, Object, Record c. Object, Record, Tab d. Tab, Record, Object - ✔✔d. Tab, Record, Object 2. Susan navigates to the leads tab and selects "Unread Leads" from the drop-down menu, and is presented with a series of lead records. "Unread Leads" is an example of which of the following? a. Report b. Dashboard c. List View d. Record - ✔✔c. List View 3. Which of the following would an administrator modify in order to make the field "Title" required when modifying a lead record? a. List view b. Page layout c. Tab d. Object - ✔✔b. Page layout 4. Which of the following are user interfaces for Salesforce.com? (Select 2 answers) a. Application b. Lightning Experience c. Page Layout d. Salesforce Classic - ✔✔b. Lightning Experience d. Salesforce Classic 5. Which of the following are Salesforce editions? (Select 2 answers) a. NA15 b. Professional c. Enterprise d. Lightning Experience - ✔✔b. Professional c. Enterprise 6. An administrator creates a custom field on the lead object called "Product Interest." A user creates a new lead record, and populates a value in the "Product Interest" field. The lead record is stored in/as ____, while the field definition "Product Interest" is stored in/as ____. a. Data, metadata b. Metadata, data c. File storage, data storage d. Data storage, file storage - ✔✔a. Data, metadata Which of the following statements accurately describes a user's ability to switch between multiple concurrent Salesforce.com sessions? (Select 2 answers) a. You cannot switch sessions unless you are using Lightning Experience b. Only one active session per compute